172 PRO-LINK
®
Edge Hardware and Software User’s Manual
Chapter
8
• Using the Support Menu
Scan Vehicle Logging
The
Scan
Vehicle
Logging
utility
is
used
by
Snap
‐
on
Technical
Support
to
assist
in
solving
vehicle
connection
issues.
The
log
is
not
visible
to
the
user.
However,
it
provides
connection
information
useful
to
the
Technical
Support
team
when
solving
connection
issues.
NOTE:
i
Do not enable this utility unless directed to do so by a Technical Support
specialist.
Manual Scan
Manual Scan is used in instances where you want to load an application that was
not presented
for selection during HD Scan (e.g., Heavy Duty Standard J1708).
Manual Scan is also used by Technical Support in resolving customer support
issues. Manual Scan can also be useful for bypassing issues that may occur
during an automatic vehicle scan.
NOTE:
i
Prior to initiating a manual vehicle scan, the vehicle should be in a key-on,
engine-off state. For detailed information on connecting the device to a
vehicle, see
Connecting to a Vehicle
in Chapter 3 of this manual.
To initiate the Manual Scan feature:
1
Touch the
Scan
