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QuickServer Start-Up Guide
Page 22 of 32
Appendix B Troubleshooting
Appendix B.1. Communicating with the QuickServer Over the Network
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Confirm that the network cabling is correct.
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Confirm that the computer network card is operational and correctly configured.
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Confirm that there is an Ethernet adapter installed in the PC’s Device Manager List, and that it is
configured to run the TCP/IP protocol.
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Check that the IP netmask of the PC matches the QuickServer. The Default IP Address of the
QuickServer is 192.168.2.X, Subnet Mask is 255.255.255.0.
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Go to Start|Run
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Type in “ipconfig”
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The account settings should be displayed.
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Ensure that the IP Address is 102.168.2.X and the netmask 255.255.255.0
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Ensure that the PC and QuickServer are on the same IP Network, or assign a Static IP Address
to the PC on the 192.168.2.0 network.