Replacement products may be either new or reconditioned. Any
replaced or repaired product carries, either a 30-day limited
warranty or the remainder of the initial warranty, whichever is
longer. SMC is not responsible for any custom software or
firmware, configuration information, or memory data of Customer
contained in, stored on, or integrated with any products
returned to SMC pursuant to any warranty. Products returned to
SMC should have any customer-installed accessory or add-on
components, such as expansion modules, removed prior to
returning the product for replacement. SMC is not responsible for
these items if they are returned with the product.
Customers must contact SMC for a Return Material Authorization
number prior to returning any product to SMC. Proof of purchase
may be required. Any product returned to SMC without a valid
Return Material Authorization (RMA) number clearly marked on
the outside of the package will be returned to customer at
customer’s expense. Customers are responsible for all shipping
charges from their facility to SMC. SMC is responsible for return
shipping charges from SMC to customer.
WARRANTIES EXCLUSIVE: IF A SMC PRODUCT DOES NOT OPERATE
AS WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY SHALL BE
REPAIR OR REPLACEMENT OF THE PRODUCT IN QUESTION, AT
SMC’S OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES OR
CONDITIONS, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY
OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING
WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. SMC NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER
LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE OR USE OF ITS PRODUCTS. SMC SHALL NOT BE
LIABLE UNDER THIS WARRANTY IF ITS TESTING AND
EXAMINATION DISCLOSE THE ALLEGED DEFECT IN THE PRODUCT
DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD
PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR
TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY OTHER
CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY
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