Drive Startup Manual KEB-Induction
Page 8
© 2020 Smartrise Engineering, Inc. All Rights Reserved
March 5, 2020
Troubleshooting
The following sections list troubleshooting procedures. See Appendix 3 for advanced
troubleshooting procedures.
Drive Fault / Encoder Fault
The most common fault at drive startup is the Encoder fault.
Perform the following checks to correct this fault:
Check for a solid shield-to-ground connection at the motor and drive.
Check for correct colored encoder wires to the terminals.
Swap wires A with A/ or swap A and A/ with B and B/.
Perform the Encoder Synchronization process after swapping any encoder wires. See
Brake Not Lifting
If the brake is not picking, make sure that the brake is wired according to
C4 Controller
sheet
05
Brake Connection
and if there is a second brake installed, verify that the EB terminal is
jumpered to the terminal. See the
C4 Controller
sheet
01 – Getting Started
for more
information.
If the brake has the proper voltage check the following:
During a run command, check the DC voltage between points K1 / K2 and J1 / J2 if
secondary brake is installed. Verify the voltages are also at the brake coil(s) when
commanded to pick.
Verify that the actual brake voltage matches the brake coil voltage shown on the
C4
Controller
sheet
01 – Getting Started
Parameter table.
Wrong Direction
If the car is moving in the wrong direction check the following:
On the Smartrise controller board make sure that IO CUP comes on when commanding
the
UP
direction and IO CDN comes on when commanding the
DOWN
direction.
Swap two of the motor leads (T1 with T2).
Car Moving to Slow or Rough
If the car is moving to slow or rough perform the following:
Swap encoder wires A+ and A- on drive.
Verify the brakes are lifting fully.
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