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99-00850-21 A0

Troubleshooting Your 600i2 Interactive Whiteboard System

31

Troubleshooting Your 600i2 Interactive Whiteboard System

In this Chapter

This chapter deals with basic troubleshooting issues for your SMART Board 600i2 interactive whiteboard system 
that you can easily solve. For more complex issues or issues not mentioned in this section, please contact your 

authorized SMART reseller

 and consult the 

SMART technical support website

.

System Warning Lights

Extended Control Panel (ECP) Ready Light and System Status

Projector Ready Lights and Projector Status

Interactive Whiteboard Ready Light

System Warning Lights

Extended Control Panel (ECP) Ready Light and System Status

The ECP ready light is located on the ECP’s main power button. This button also functions as your status 
warning light.  

Ready light

Status

off

The projector system is not receiving power. Check your power cord and 
power supply. If nothing changes after checking your power cord and power 
supply, call your 

authorized SMART reseller

 to solve the problem.

solid amber

The projector is receiving power, but it is turned off.

flashing green

The projector is receiving power and is starting up.

solid green

The interactive whiteboard system is on.

flashing amber

The interactive whiteboard system is about to enter Standby mode.

Projector Ready Lights and Projector Status

The three projector ready lights are located on the underside of the projector. They are marked Lamp, 

 

On/Standby and Temp (for temperature).  

Lamp

 

status light

On/Standby 
status light

Temp

 

status light

Projector Status

off

off

off

The projector isn’t receiving power. Check the 
connection and the power supply.

off

solid green

off

The projector is operating normally.

off

solid red

flashing red

The projector is overheating. Make sure nothing is 
blocking the airflow into or away from the internal 
fans. Turn off, unplug and reconnect the power cord, 
wait a few minutes and then turn on the system.

Содержание SmartBoard 600 Series

Страница 1: ...Configuration and User s Guide SMART Board 600i2 Interactive Whiteboard System...

Страница 2: ...T Technologies ULC in the U S and or other countries All other third party product and company names may be the trademarks of their respective owners Copyright Notice 2008 SMART Technologies ULC All r...

Страница 3: ...0i2 interactive whiteboard system read and understand the safety warnings and precautions in this user s manual the installation guide and the warnings document These safety warnings and precautions d...

Страница 4: ...ct damage Do not attempt to service the projector other than performing routine lamp replacement and cleaning the mirror Service should only be performed by an authorized service provider Aside from t...

Страница 5: ...as the original Transporting the SMART Board 600i2 Interactive Whiteboard System If you need to ship any part of your SMART Board 600i2 interactive whiteboard system repack it with the original packa...

Страница 6: ...iv Important Information 99 00850 21 A0...

Страница 7: ...Connecting Your 600i2 Interactive Whiteboard System 13 Installing Notebook Software 13 Connecting Your Computers to the Interactive Whiteboard System 14 Using Your 600i2 Interactive Whiteboard System...

Страница 8: ...ste Electrical and Electronic Equipment Regulations 39 Restriction of Certain Hazardous Substances RoHS Directives 39 Customer Support 41 Online Support 41 Training 41 Contacting SMART Technical Suppo...

Страница 9: ...can use with your SMART Board 600i2 interactive whiteboard system SMART Board 600i2 Interactive Whiteboard System Features Interactive Whiteboard Features Unifi 45 Projector System Features Standard A...

Страница 10: ...screen When you use SMART Notebook software with your 600i2 interactive whiteboard system you can write over any Ink Aware application in digital ink using a pen tray pen or your finger and then save...

Страница 11: ...acles VGA input S video receptacle composite video jack stereo 3 5 mm audio input and stereo RCA jacks protected cable routing through the projector housing and a cable cover to prevent tampering and...

Страница 12: ...scratch or mark the surface of the interactive whiteboard and reflects infrared light Optional Accessories For information on optional accessories contact your authorized SMART reseller Height Adjusta...

Страница 13: ...of 64 20 m Wireless Bluetooth Connection WC6 This accessory eliminates the need for a USB cable between the computer and your interactive whiteboard The included 7V DC switching power supply provides...

Страница 14: ...6 About Your 600i2 Interactive Whiteboard System 99 00850 21 A0...

Страница 15: ...storage temperatures from minus 40 F to 122 F minus 40 C to 50 C Humidity SMART Board 600i2 interactive whiteboard systems can operate between 30 70 humidity non condensing Humidity above 80 might ca...

Страница 16: ...e relative to each other For best presentation alignment SMART recommends that you mount your interactive whiteboard system in a location that is central to your audience s viewing direction For mobil...

Страница 17: ...tance to the top of the screen Vertical keystone errors can occur when you mount the Unifi 45 projector and the SMART Board 600 series interactive whiteboard on an uneven surface or on a wall that has...

Страница 18: ...requires service you must adjust the replacement projector To align the Unifi 45 projector mirror image NOTE Do not attempt the following procedures unless you are familiar with the procedures in the...

Страница 19: ...the right slightly use this if the projected image is larger on the left of the screen and shorter on the right and turn the wheel counter clockwise to rotate the mirror to the left slightly use this...

Страница 20: ...the cable is tight enough to prevent you from removing the pen tray while the lock is in place Install the pen tray Insert the prong end of the security cable into the lock slot and then complete the...

Страница 21: ...ies to your SMART Board interactive whiteboard refer to the documents included with the accessories and consult the SMART technical support website for additional instructions When connecting both a g...

Страница 22: ...hannel s lower end and pass it behind the SMART Board interactive whiteboard to your computer 4 Connect the other end of your VGA cable to your computer s video output connector Connecting your host c...

Страница 23: ...our ECP 2 Connect the VGA cable to the VGA input connector on the bottom of your ECP 3 Connect the other end of your VGA cable to your computer s video output connector Connecting your host computer a...

Страница 24: ...our guest computer to your ECP 2 Connect the VGA cable not included for your host computer to the input marked Computer 2 on your projector 3 Pass the VGA cable from your projector into the cable chan...

Страница 25: ...device 4 On your projector connect your host computer s audio cable not included with the 3 5 mm plug to the other input jack on the SMART audio mixer device Pass the audio cable from your projector i...

Страница 26: ...teractive whiteboard system 2 Connect the device s video cables to the ECP using the appropriate inputs Input 2 is the VGA connector input 3 is the S video 4 pin mini DIN connector and input 4 is the...

Страница 27: ...ully operate unless you flip this switch to on Instead of the master Power switch on the projector use the Power button on the extended control panel to turn the system on and off regularly When you c...

Страница 28: ...Power switch on the side of the projector nearest the interactive whiteboard to turn on the SMART Board 600i2 interactive whiteboard system You can view the Lamp On Standby and Temp status indicators...

Страница 29: ...s Picture Mode This options adjusts the projector output to Bright Standard and True Color mode MENU HEADING IMAGE ADJUSTMENT POSITION ADJUSTMENT SETTING DISPLAY Menu Options Contrast Phase Screen Siz...

Страница 30: ...position This option adjusts the vertical position of the projected image from minus 32 to 0 Do not adjust this option unless advised to do so by a certified SMART technical support representative Cl...

Страница 31: ...t this option unless advised to do so by a certified SMART technical support representative No Signal Power Off The projector detects when there is no input connected Select Off if you want the projec...

Страница 32: ...ptions exist in this menu however you can use it to troubleshoot problems with your system Input This field shows your current active input setting Computer 1 Computer 2 S video or Composite Mode Name...

Страница 33: ...provides the interactive whiteboard s dry erase capability Avoid setting up and using your interactive whiteboard in an area with excessive levels of dust humidity or smoke Cleaning Your Interactive W...

Страница 34: ...hile the ink is still wet If any trace of the ink remains spray a cloth with a glass or whiteboard cleaner and wipe the area clean TIP Cleaning the Pen Tray If the infrared sensors in the bottom of th...

Страница 35: ...tor to cool and then clean the unit Turn the projector s master power switch back on when you are done CAUTION Do not allow liquids or commercial solvents of any kind to flow into the projector base o...

Страница 36: ...afe place 7 Lay the projector on your working area so that the warning lights and setting buttons face upwards 8 Refer to the documents included with the replacement projector lamp for specific instru...

Страница 37: ...press the power button on the ECP to start up the system 8 You may need to realign the image after you have replaced the projector plate assembly Turn the thumbscrew to adjust the level position whil...

Страница 38: ...30 Maintaining Your 600i2 Interactive Whiteboard System 99 00850 21 A0...

Страница 39: ...wer Check your power cord and power supply If nothing changes after checking your power cord and power supply call your authorized SMART reseller to solve the problem solid amber The projector is rece...

Страница 40: ...RT s online diagnosis flowcharts document 117615 on the SMART support website solid red solid red off There is a lamp power error If the lamp warning recently appeared unplug the power cord and change...

Страница 41: ...nteractive Whiteboard System Settings You can connect a computer or room control system to the Unifi 45 projector s serial interface RS 232 to externally manage projector settings Using a computer con...

Страница 42: ...ial interface settings using the table in the previous section and then press ENTER An Invalid command for help message appears and the character appears as a command prompt on the following line 5 Ty...

Страница 43: ...ables represented by Press ENTER after typing each command CAUTION Cycling power to the interactive whiteboard system repeatedly can lock or damage the system or its components Allow at least 15 minut...

Страница 44: ...nt of Your 600i2 Interactive Whiteboard System 99 00850 21 A0 To allow the ECP to sequence the commands 1 Type on and then press ENTER 2 Type set input vga1 and then press ENTER To control the sequenc...

Страница 45: ...werstate Displays the projector s power state Idle Powering On or Cooling Powerstate get brightness Displays the projector s brightness setting Brightness get contrast Displays the projector s contras...

Страница 46: ...s set brightness xx xx is a value between minus 16 and 16 Sets the brightness to an exact value between minus 16 and 16 The sign represents the value s positive or negative sign and xx represents the...

Страница 47: ...duct that has a WEEE symbol or accompanying WEEE guidelines If you need more information on the collection reuse and recycling of electrical and electronic equipment please contact your local WEEE rec...

Страница 48: ...40 Regulatory Compliance 99 00850 21 A0...

Страница 49: ...ve the issue without delay All SMART products include online telephone fax and e mail support Online www smarttech com contactsupport Telephone 1 403 228 5940 or Toll Free 1 866 518 6791 U S Canada Mo...

Страница 50: ...42 Customer Support 99 00850 21 A0...

Страница 51: ...using your system Final steps 19 C Cables Harness cable ECP 3 Optional accessories 5 Cautions Dust 8 Electrostatic discharge 8 Environment 7 Humidity 7 Water and fluid resistance 7 Cleaning 25 Mirror...

Страница 52: ...24 Resetting the lamp timer 29 S Security Cable 12 Securing the pen tray to its brackets 12 Securing the pen tray to the interactive whiteboard 12 Setting display 22 SMART Board 600 series interactive...

Страница 53: ...Using 20 Won t turn on 31 Using Adjusting your Unifi 45 projector settings 21 After completing installation 19 Image adjustment options 21 Master power switch 19 Selecting an input 19 Starting up your...

Страница 54: ...46 Index 99 00850 21 A0...

Страница 55: ......

Страница 56: ...Technologies 1207 11 Avenue SW Suite 300 Calgary AB T3C 0M5 CANADA www smarttech com support www smarttech com contactsupport Support 1 403 228 5940 Toll Free 1 866 518 6791 U S Canada 99 00850 21 RE...

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