RPSB 1800/1802 Installation Guide
43
Customer Support
Contacting SMART Technical Support
All SMART software includes one year of free telephone, fax, and e-mail support. Contact
SMART Technical Support in any of the following ways:
Toll-Free:
1.888.42.SMART
Telephone:
403.228.5940
(Available 7 a.m.
−
6 p.m. MST from Monday to Friday)
Fax (24 hr.):
403.245.0366
E-mail:
Web site
: www.smarttech.com
Please provide us with information about when you purchased the RPSB, the dealer's name,
your version of MS-DOS, Windows or Macintosh and SMART Board driver, and the name of
the application software causing the problem, if applicable.
Other SMART Contacts
Sales and Marketing
: toll-free at 1.888.42.SMART or telephone 403.245.0333
Fax (24 hr.):
403.245.0366
E-mail:
Our Address:
SMART Technologies Inc.
Suite 600, 1177 - 11th Avenue SW
Calgary, AB CANADA T2R 1K9
Warranty
Rear Projection
SMART Boards manufactured by SMART Technologies include a one-year
parts and labor warranty. Customers must return any defective merchandise to an authorized
service center as directed by the reseller or manufacturer.
Warranty Shipping Charges
Shipping charges incurred from warranty service are paid as follows: The customer is
responsible for shipping the system to the service center. SMART pays return shipping via
ground service on any product returned for service within the warranty period. Any charges
associated with a customer-requested rush order are billed to the customer. Following the
warranty period, the customer is responsible for shipping the product to and from the service
center.
Read the warranty shipped with your RPSB for details.
User Registration Card
A User Registration Card is shipped with every RPSB. To facilitate user support and to receive
news and updates, fill in and mail the card to SMART Technologies. Alternatively, you can
register online at the end of the SMART Board Software installation process.
Содержание Rear Projection SMART Board 1800
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