SMART Podium 500 Series, Руководство пользователя

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Symptom Solution
The display isn’t clear and
text or other portions of the
screen appear blurred.
l
Make sure that the video card’s resolution is 1366 × 768 if
you’re using a SMART Podium 518 interactive pen display.
l
Make sure that the video card’s resolution is 1920 × 1080 if
you’re using a SMART Podium 524 interactive pen display.
l
Select 1:1 in the Scaling OSD option to display the image at
the actual resolution.
l
Select Auto Adjust in the OSD options to automatically
optimise the display screen image (VGA only). If necessary,
use the OSD options to adjust the phase and pitch (VGA only).
l
Turn off the interactive pen display and then turn it on.
The display and LCD panel
aren’t lined up.
OR
The display size isn’t
correct.
l
Select 1:1 in the Scaling OSD option to display the image at
the actual resolution.
l
Select Auto Adjust in the OSD options to automatically
optimise the display screen image (VGA only). If necessary,
use the
Other OSD option to adjust the phase and pitch and
the vertical and horizontal positions (VGA only).
N
N O T E
See Adjusting video settings with the on-screen display (OSD)
menu on page 55
Control and writing issues
If you encounter issues with writing and drawing on your interactive pen display, refer to the following
table.
Symptom Solution
The pointer doesn’t
accurately follow the
movement of the pen.
Orientate the interactive pen display (see Orientating your interactive
pen display on page 16).
You’re unable to write in
digital ink.
l
Make sure SMART Product Drivers is installed.
l
Make sure SMART Board tools is running.
I
I M P O R T A N T
You can write notes over applications and your desktop only
if SMART Product Drivers are running on your computer. If
you see the or icon in the Windows notification area or
Mac Dock, SMART Product Drivers is not running on your
computer or your product is not properly connected.
C H A P T E R 6
Troubleshooting your SMART Podium interactive pen display
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