What’s the difference between a product key, an
installation ID and an activation key?
You receive a product code when you purchase SMART software or certain SMART hardware
products. It enables you to activate licensed SMART software. You can enter your product key into
the Activation Wizard during or after the installation to activate the software.
In most cases, you don’t need an installation ID or an activation key to activate your software. You
need an installation ID and an activation key only if an error occurs or if you manually activate your
software.
If you manually activate your software, use the Activation Wizard to generate an installation ID for
your product key. The installation ID is associated to the product key and to the computer you used to
generate the product key. You’re unable to use the same installation ID on multiple computers.
To manually activate your software, you need to provide your product keys and associated
installation IDs to SMART by web, phone or e-mail using the Activation Wizard. SMART then gives
you an activation key for each product key. Each activation key is associated with a product key and
installation ID. You can use the activation key only on the computer that generates the associated
installation ID. When you receive the activation key, enter it into the Activation Wizard to complete
the activation process.
If I remove and then install my software on the
same computer, do I need to activate it again?
You consume a license only when you activate the software. If you remove and install your software
on the same computer, you don’t need to activate it again because you don’t remove the license from
the computer when you remove the software. Even if you remove the product key from the computer
with the Activation Wizard, and then activate the same product key on the same computer, you don’t
consume an additional license.
Can I transfer my license from one person or
computer to another?
You’re unable to transfer a license from one person or computer to another. When you activate
SMART software on a computer, you node-lock the license to that computer. Anyone can use the
computer. When you activate the software on a second computer, you consume a second license. If
C H A P T E R 2
Product keys
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