Smart Technologies SMART Board 800 Series Скачать руководство пользователя страница 67

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Projector
Power light

Projector
Service light

ACP light

Ready light

Projected
image

Touch and
pen control

Status and related
troubleshooting

Solid amber

Flashing red

N/A

None

N/A

There’s an issue with the projector
lamp.

See

The “Lamp Failure” message

appears

on page 60.

Off

Flashing red

Solid amber

Off

None

The projector’s operating temperature
has been exceeded.

See

The “Projector Overheated”, “Fan

Failure” or “Color Wheel Failure”
message appears

on page 59.

Off

Solid red

N/A

None

N/A

There’s an issue with the projector’s
fan or color wheel.

See

The “Projector Overheated”, “Fan

Failure” or “Color Wheel Failure”
message appears

on page 59.

Off

None

The projector power cable isn’t
properly connected.

The ACP power supply isn’t properly
connected.

There’s an issue with the mains
power supply (for example, the circuit
breaker is off).

Resolving interactive whiteboard issues

This section includes information on resolving issues with your interactive whiteboard.

For information not covered in this section, see the

SMART Board 800 series interactive whiteboard

user’s guide

(

smarttech.com/kb/144817

Resolving operation issues

To resolve operation issues, complete the following tasks:

Confirm that the camera system cable is connected to the back of the pen tray.

Perform the calibration procedure documented in the

SMART Board 800 series interactive

whiteboard user’s guide

(

smarttech.com/kb/144817

If necessary, complete additional troubleshooting with the guidance of SMART Support using

SMART Board Diagnostics.

C H A P T E R 7

Troubleshooting your interactive whiteboard system

Содержание SMART Board 800 Series

Страница 1: ...SMART Board 800ixe SMP Interactive whiteboard system with appliance Configuration and user s guide Read this guide on your smart phone or other mobile device ...

Страница 2: ...illiantColor DLP and Texas Instruments are trademarks of Texas Instruments Blu ray is a trademark of the Blu ray Disc Association Microsoft Outlook Internet Explorer and Windows are either registered trademarks or trademarks of Microsoft Corporation in the U S and or other countries All other third party product and company names may be trademarks of their respective owners Copyright notice 2012 S...

Страница 3: ...this document interactive whiteboard system refers to the following l SMART Board 800 series interactive whiteboard l SMART UX60 projector l Appliance l Accessories and optional equipment The projector included with your system is designed to work only with certain SMART Board interactive whiteboard models Contact your authorized SMART reseller smarttech com where for more information Safety warni...

Страница 4: ... carefully and avoid excessive bending C A U TI ON l Do not operate this unit immediately after moving it from a cold location to a warm location When the unit is exposed to such a change in temperature moisture can condense on the lens and crucial internal parts Allow the system to stabilize to room temperature before operation to prevent possible damage to the unit l Do not place the unit in hot...

Страница 5: ... from the projector Operation W A R N I N G l If you are using an audio system use only the power supply included with that product Using the wrong power supply might create a safety hazard or damage the equipment If in doubt refer to the specification sheet for your product to verify the power supply type l Do not climb or allow children to climb on a wall or stand mounted SMART Board interactive...

Страница 6: ...a substitute for the remote control l Do not disconnect cables from the ACP to connect peripheral devices because you could disconnect controls for your interactive whiteboard l Disconnect the product from its power source when it s not used for a long period Cleaning C A U TI ON l Before you clean the projector press the Power button on the ACP and select the Standby button or press the Power but...

Страница 7: ...ly any pressure to the lens Service W A R N I N G l There are no user serviceable parts inside the pen tray Only qualified personnel should disassemble the pen tray s printed circuit boards and this procedure must be done with proper electrostatic discharge ESD protection C A U TI ON l Do not adjust any settings in the service menu other than those listed in the following procedures Changing other...

Страница 8: ... for industrial use where heavy dust and pollutants can cause malfunctions or impaired operation Periodic cleaning is required in areas with heavier dust See Cleaning the projector on page 45 for information on cleaning the SMART UX60 projector l Designed for pollution degree 1 P1 as per EN61558 1 which is defined as No pollution or only dry non conductive pollution Electrostatic discharge ESD l E...

Страница 9: ...talling your audio system 12 Routing the cables 12 Using SMART software 12 Chapter 3 Starting your interactive whiteboard system 13 Configuration password and options 14 Configuration settings menu 15 Calibrating your interactive whiteboard 17 Orienting your interactive whiteboard 17 Calibrating the LCD screen on the ACP 18 Updating appliance firmware 19 Updating appliance firmware remotely 19 Cha...

Страница 10: ...orting your interactive whiteboard system 67 Appendix A Remotely managing your system through a network interface 69 Web page management 69 Simple Network Management Protocol SNMP 76 Appendix B Remotely managing your system through an RS 232 serial interface 77 Connecting your room control system to the ACP 77 Projector programming commands 79 Appendix C Remote control code definitions 91 Appendix...

Страница 11: ...xtender 6 Optional accessories 6 RCA connector pod 6 SBA L projection audio system 7 Other optional accessories 7 Your SMART Board 800ixe SMP interactive whiteboard system with appliance combines the following components l SMART Board 800 series interactive whiteboard l Wall mounted ultra short throw SMART UX60 projector l Appliance l Accessories and optional equipment This chapter describes the f...

Страница 12: ...m a variety of devices including DVD Blu ray players VCRs document cameras digital cameras and high definition sources and can project media from these sources onto the interactive screen When you use your interactive whiteboard system you can insert your notes into the program as text by right clicking and selecting one of the Inject Here options in the menu that appears After you finish writing ...

Страница 13: ...tor for use with SMART Board 800 interactive whiteboards and a sturdy support system ideal for classroom environments The features of the projector system include l A wall mounted high offset SMART UX60 projector engine that uses single chip DLP technology by Texas Instruments providing BrilliantColor performance High Contrast and Gamma 2 1 correction with Bright Classroom Dark Classroom sRGB User...

Страница 14: ...ted audio input 3 5 mm jack and one HD DB15 VGA output and associated audio output 3 5 mm jack with additional interface support for Component YPbPr and Component YCbCr inputs with proper adapters not included l RJ45 cable for local area network connections l RS 232 connector l USB B receptacle for service access Appliance Your interactive whiteboard system appliance is attached with brackets to t...

Страница 15: ... blue to select the color of digital ink you write on the interactive whiteboard I MP OR TA N T Do not substitute the pens with other items such as dry erase markers if Touch Recognition is enabled Touch Recognition enables you to pick up a pen tray pen and then write select or erase without replacing the pen Eraser The eraser resembles a rectangular chalkboard eraser You can use a substitute obje...

Страница 16: ...eractive whiteboard to a computer up to 50 15 m away using a Cat 5 Cat 5e or Cat 6 cable not included Optional accessories RCA connector pod The RCA connector pod is an optional accessory for the SMART Board 800ixe SMP interactive whiteboard system with appliance Refer to the Composite video panel SBX8 RCA for SMART Board 800i5e and 800iXe interactive whiteboard systems installation guide smarttec...

Страница 17: ...th a 30 person capacity subject to room acoustics For more information on your audio system see the SBA L Projection Audio System installation guide smarttech com kb 142552 Other optional accessories You can add a variety of accessories to your interactive whiteboard to best meet your specific needs Purchase these items from your authorized SMART reseller when you order your interactive whiteboard...

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Страница 19: ...ram smarttech com kb 170258 to install your interactive whiteboard system This chapter provides additional considerations and details for installing your interactive whiteboard system Choosing a location Choose a location for your interactive whiteboard system that s far from bright light sources such as windows and strong overhead lighting Bright light sources can cause distracting shadows on you...

Страница 20: ...ket and mounting hardware and then install all the mounting hardware and brackets supplied with your SMART Board 800 series interactive whiteboard instead To help ensure that your interactive whiteboard is mounted correctly make sure the colors of the wall mount hanger on the back of the interactive whiteboard and the wall mount bracket are the same Choosing a height SMART includes a mounting temp...

Страница 21: ... complete the following required connections l Appliance to ACP l Appliance to projector l Projector to pen tray l Interactive whiteboard to pen tray l Audio system to projector l Appliance power supply to power outlet l Projector to power outlet l Room computer to ACP l SMART GoWire cable to SBX800 CAT5 XT USB extender if you re using a room computer l SMART GoWire cable to laptop if you re using...

Страница 22: ... your audio system see the SBA L Projection Audio System installation guide smarttech com kb 142552 Routing the cables When connecting cables from the SMART UX60 projector to your interactive whiteboard make sure that all cables pass between the two interactive whiteboard wall mounting brackets Make sure the cables don t rest on the wall mounting brackets Using SMART software Your SMART Board 800i...

Страница 23: ...irmware updates through the WMI 20 This chapter provides information on the tasks you must perform the first time you use your interactive whiteboard system It explains how to use the Configuration settings menu to access and change settings for your interactive whiteboard system components the web browser and SMART Meeting Pro application It also provides information on calibrating and orienting ...

Страница 24: ...ion settings menu see Configuration settings menu on the next page g To set the password and setup options 1 Type a password in the Password box N OTE The password must be at least one character long and can include symbols You can also change the password in the system configuration settings menu see Configuration settings menu on the next page 2 Type the password again in the Confirm password bo...

Страница 25: ...e default start up settings for the SMART Meeting Pro application including start up mode whiteboard layout ink type and file save format You can also change power settings and set the system date time and time zone Tools You can change the default orientation level to customize the precision of the orientation procedure and calibrate your touch screen s cameras You can also enable or disable mous...

Страница 26: ...ne network at a time Bridgit You can configure the Bridgit server and change various Bridgit software default settings Web Browser You can enable or disable the web browser enable plug ins set bookmarks and set up to four home pages Appliance Control Panel You can enable disable or rename the VGA2 S Video Composite and HDMI inputs You can also calibrate the LCD screen on the appliance control pane...

Страница 27: ...e target turns green and then lift the pen The target moves to the next calibration point N OTE During the calibration process you can re calibrate a target by pressing the Keyboard or Right click button on the pen tray 7 Repeat Step 3 until you pressed all the targets N OTE You can calibrate your interactive whiteboard at any time Orienting your interactive whiteboard The orientation process ensu...

Страница 28: ...point tool such as a pen tray pen provides the best precision when touching the targets during orientation The more precisely you touch the targets the more accurately your finger or pen tray pen appears on the interactive screen 4 Repeat step 3 until the orientation process is complete The orientation screen closes N OTE You can orient your interactive whiteboard at any time Calibrating the LCD s...

Страница 29: ...the appliance firmware Updating appliance firmware remotely You can configure the appliance to receive remote firmware updates through your Windows network You can also monitor the progress of the updates through the Windows Management Instrumentation WMI Configuring and deploying remote firmware updates You can configure your appliance to look for updates at a specific path and then deploy update...

Страница 30: ... progress of the update through the WMI You will need the following information Setting Value User name applwmi Password Your appliance administrator password this is the same password you use to log in to the configuration settings menu WMI namespace root SMARTAppliance path FirmwareUpdateStatus Host name The host name given to the appliance during installation setup or later in the configuration...

Страница 31: ...de 37 Using Presentation mode 37 Using View Screens mode 37 Using Composite mode 37 Using HDMI mode 37 Using Volume mode 37 Using Settings mode 37 Using Information mode 37 Using the SMART Meeting Pro application 37 About the SMART Meeting Pro application 37 Getting started with the SMART Meeting Pro application 38 Using the SMART GoWire cable 38 This chapter describes the basic operation of your ...

Страница 32: ...rojector s remote control by following these practices o Use only the specified type of coin cell battery o Orient the battery s positive and negative terminals according to the markings on the remote control o Remove the battery when the remote control is unused for an extended period o Do not heat disassemble short or recharge the battery or expose it to fire or high temperatures o Avoid eye and...

Страница 33: ... the battery holder into the remote control Using the remote control buttons The projector remote control enables you to access on screen menus and change projector settings Press the Power button on the ACP and select the Standby button or press the Power button twice on the remote control to put the projector into Standby mode You can also use the Input button on the remote control or ACP to swi...

Страница 34: ...wn buttons work only if there is an audio source and speaker system connected to the projector for the currently selected input source Adjusting projector settings The remote control s Menu button enables you to access the on screen display to adjust the projector settings I MP OR TA N T There are no projector menu options on the ACP Keep your remote control in a safe place because the ACP is not ...

Страница 35: ...ting only after you make all boom adjustments This setting applies to VGA inputs only and is useful in situations where the source video is cut off Saturation Adjusts the projected image s color saturation from 0 to 100 This setting applies to S video and Composite video inputs only Sharpness Adjusts the projected image s sharpness from 0 to 31 This setting applies to S video and Composite video i...

Страница 36: ...vision channel or media setup Projector Functions menu Auto Signal Detect Enables or disables signal searching of input connectors The default is off Select On to have the projector continuously switch inputs until it finds an active video source Select Off to maintain signal detection in one input Lamp Reminder Turns the lamp replacement reminder on or off This reminder appears 100 hours before t...

Страница 37: ...mage that fills the entire screen by stretching and scaling the source video to match the projector s native resolution and aspect ratio Match Input displays the source video in its native resolution and aspect ratio As a result unused space could appear along the top and bottom edges of the screen letterbox format or along the left and right edges of the screen pillarbox format 16 9 displays the ...

Страница 38: ...r settings to their default values If you select Yes all projector settings reset to their defaults reversing any menu changes you made This action is irreversible Don t adjust this setting unless you want to reset all of the applied settings or unless you re advised to by a SMART Support specialist USB1 Source Enables touch for the selected video source VGA 1 VGA 2 HDMI or Disabled by associating...

Страница 39: ... the network to automatically assign an IP address to the projector Off enables an administrator to assign an IP address manually Password Reminder E mails the network password to the predefined e mail recipient See Web page management on page 69 to set up a destination e mail address IP Address Displays the projector s current IP address in values between 0 0 0 0 and 255 255 255 255 To change the...

Страница 40: ... a network interface on page 69 and Remotely managing your system through an RS 232 serial interface on page 77 Location Displays the projector s location as set by an administrator maximum 16 characters You can set the projector s location using the remote management features see Remotely managing your system through a network interface on page 69 and Remotely managing your system through an RS 2...

Страница 41: ...osite S Video HDMI or None Resolution Displays the projector s most recently detected video source signal resolution and refresh rate If there is no current video input source signal this setting displays the last known source signal image resolution and refresh rate Firmware Version Displays the projector s digital display processor DDP firmware version in x x x x format MPU Version Displays the ...

Страница 42: ...default background so that you can see the full projected image clearly Don t use other images which might be cropped or scaled by the projector and result in a misleading projected image size shape and location l Use the mechanical adjustments described in the installation document to make all physical image adjustments Don t use the projector s on screen menu options during the projector alignme...

Страница 43: ...ight need to repeat all steps described in the installation document in smaller increments Projector connection diagram You can connect a variety of peripheral devices to your projector including DVD Blu ray players VCRs document cameras digital cameras and high definition sources as well as peripheral device outputs such as a secondary projector or a flat panel display and powered speakers N OTE ...

Страница 44: ...r supply 10 USB B Computer for service access only 11 RJ45 Network for web page management and SNMP access 12 4 pin mini DIN S video input and left and right RCA audio input Video source not included 13 7 pin mini DIN Not used 14 4 pin power mini DIN 5V 2A output Not used 15 3 pin power mini DIN 5V 1A output Not used N OTE S l To connect your SMART Board interactive whiteboard see the SMART Board ...

Страница 45: ...sing the ACP The ACP gives you control of the basic operations of your interactive whiteboard system Press the Power button on the ACP to start the interactive whiteboard system The button flashes green until the interactive whiteboard system is on Use the LCD touch screen on the ACP to turn the interactive whiteboard system off and on control volume switch inputs and applications control projecto...

Страница 46: ...itches for inputs and applications projector control and LCD settings It also provides system and status information Using Whiteboard mode In Whiteboard mode you can make digital notes in the drawing area and then distribute those notes to meeting participants You can also use Whiteboard mode to create new presentations or to open existing ones It s easy to add pages and navigate from page to page...

Страница 47: ...ns provided Ensure that the device is connected and turned on Using HDMI mode In HDMI mode you can connect to peripheral devices through the instructions provided Ensure that the device is connected and turned on Using Volume mode In Volume mode you can control the volume setting of your system Using Settings mode In Settings mode you can set the brightness of your projector settings and calibrate...

Страница 48: ...ystem If you re using a laptop as the primary computer the application starts after you connect a SMART GoWire cable see Using the SMART GoWire cable below See the Help for more detailed information on how to use SMART Meeting Pro application g To access the SMART Meeting Pro application Help 1 Press the Whiteboard button 2 Press Help from the menu and then select Contents Using the SMART GoWire c...

Страница 49: ...ou connect the auto launch cable Go to smarttech com support for more information For more information on SMART Meeting Pro software search for the SMART Meeting Pro software release notes in smarttech com support C H A P T E R 4 Using your interactive whiteboard system 39 ...

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Страница 51: ...ility modes You can change image appearances for certain formats and compatibilities Native video format The following table lists the native VESA RGB video format for the projector Resolution Mode Aspect ratio Refresh rate Hz Horizontal frequency kHz Pixel clock MHz 1280 800 WXGA 16 10 60 48 83 5 Video format compatibility The following tables list the projector s compatible VESA RGB video format...

Страница 52: ...XGA3 60 5 4 60 02 Pillarbox 1280 1024 SXGA3 75 5 4 75 025 Pillarbox 1280 1024 SXGA3 85 5 4 85 024 Pillarbox 1600 1200 SXGA 4 3 59 978 Pillarbox 1600 1200 UXGA_60 4 3 60 Pillarbox HD and SD signal format compatibility The following tables list the projector s high definition and standard definition format signal compatibility which you can adjust by using the aspect ratio commands described in Adju...

Страница 53: ...94 4 43 NTSC 4 43 4 3 15 73 59 94 4 43 Connecting peripheral sources and outputs Follow these instructions if you have a peripheral device to temporarily connect to your interactive whiteboard system N OTE S l Measure the distance between the projector and the peripheral device you want to connect Make sure each cable is long enough has plenty of slack and can be placed safely in your room without...

Страница 54: ...ss the laptop button on the LCD touch screen and follow the on screen instructions g To connect a DVD Blu ray player or similar device 1 If you have speakers installed turn the volume dial all the way down using the volume control on the LCD touch screen This prevents buzzing or sparking 2 Follow the on screen instructions to connect your peripheral device 3 Restore the volume using the volume con...

Страница 55: ...d For information on maintaining your interactive whiteboard see the SMART Board 800 series interactive whiteboard user s guide smarttech com kb 144817 Cleaning the projector W A R N I N G Cleaning a wall mounted projector can result in a fall or injury Use caution when climbing a ladder and consider removing the projector from its wall mounting bracket to clean it C A U TI ON l Never touch the mi...

Страница 56: ... waxes or solvents When cleaning the projector s mirror l Use a bellows bulb or air blower bulb commonly found in audio visual supply stores to blow off dust Never touch the mirror with your bare hands or a brush l If wiping the mirror is unavoidable wear protective gloves and gather the cleaning cloth into a ball Gently run the cleaning cloth across the mirror like you would a feather duster When...

Страница 57: ... bursts leave and then ventilate the area Next do the following o Avoid touching the glass fragments because they can cause injury o Wash your hands thoroughly if you have come into contact with lamp debris o Thoroughly clean the area around the projector and discard any edible items placed in that area because they could be contaminated o Call your authorized SMART reseller for instructions Do no...

Страница 58: ...ways handle the fragile lamp assembly with care to prevent premature lamp failure or exposure to mercury Use gloves when touching the lamp Do not touch the lamp with your fingers o Recycle or dispose of the lamp as hazardous waste in accordance with local regulations You need a Phillips No 2 screwdriver and a flat screwdriver to complete these procedures g To remove the old lamp 1 Press the Power ...

Страница 59: ... of the lamp cover to gently pry the cover open 5 Loosen the two captive screws from the bottom of the lamp module using a Phillips screwdriver N OTE Don t try to remove these screws Captive screws can t be removed but they must be loose 6 Use the handle on the bottom of the lamp module to slide out the lamp and remove it from the projector C H A P T E R 6 Maintaining your interactive whiteboard s...

Страница 60: ...er back onto the projector 5 Connect the power cable to the wall outlet 6 Press the Power button once on the remote control or ACP to confirm that the projector is operating and that the lamp module is correctly installed 7 Put the old lamp in a secure container and handle it gently until you recycle it g To finish the projector lamp installation 1 Turn on the projector 2 Access the service menu t...

Страница 61: ... to access the service menu Down Up Up Left Up C A U TI ON Do not adjust any settings in the service menu other than those listed in this guide Changing other settings can damage or affect the operation of your projector and may invalidate your warranty 2 Scroll down to Lamp Hour Reset and then press Enter C A U TI ON Do not reset the lamp hours unless you have just replaced the lamp module Resett...

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Страница 63: ...or Overheated Fan Failure or Color Wheel Failure message appears 59 The Lamp Failure message appears 60 The projector Power and Service lights are off 60 Resolving image issues 61 Loss of signal 61 Partial scrolling or incorrectly displayed image 62 Unstable or flickering image 62 Frozen image 63 The image from your connected laptop computer isn t projected 63 Unaligned projected image 63 Resolvin...

Страница 64: ...hts l Locate your interactive whiteboard system s serial numbers Locating status lights You interactive whiteboard system consists of several components which have their own status lights l Your interactive whiteboard s Ready light is located on the pen tray l Your projector s Power and Service lights are located on the bottom of the projector Locating serial numbers The SMART Board 800 series int...

Страница 65: ... on page 24 The ACP has its own serial number which is different from the interactive whiteboard serial number The ACP serial number is located on the bottom of the ACP The appliance serial number is located under the power button of the appliance For the locations of serial numbers on other components and accessories see smarttech com support C H A P T E R 7 Troubleshooting your interactive white...

Страница 66: ...8 Solid green Off Solid green Flashing amber N A N A The interactive whiteboard s controller module is ready to receive a firmware update or is applying a firmware update If the Ready light flashes amber but no firmware update appears on the screen see Resolving controller module issues on page 58 Error statuses Solid green Off Solid green Solid green Incorrect Full control There s an issue with t...

Страница 67: ...roperly connected OR The ACP power supply isn t properly connected OR There s an issue with the mains power supply for example the circuit breaker is off Resolving interactive whiteboard issues This section includes information on resolving issues with your interactive whiteboard For information not covered in this section see the SMART Board 800 series interactive whiteboard user s guide smarttec...

Страница 68: ... 5 USB extender see Troubleshooting tips for the CAT 5 USB extender for SMART Board 800 series interactive whiteboards smarttech com kb 147499 o Computers connected to the ACP override computers connected to the CAT 5 USB extender If you connect two computers to the ACP and a third computer is connected to the CAT5 XT the CAT5 XT will only work on the video inputs that don t have any USB ports map...

Страница 69: ...ted Fan Failure or Color Wheel Failure message appears and the projector stops projecting an image one of the following issues is occurring l The projector is overheating internally because of blocked air vents or an internal temperature over 131 F 55 C l The temperature outside the projector is too high l One of the fans has failed l The projector has a color wheel issue g To resolve the Projecto...

Страница 70: ...replacing the lamp module doesn t resolve the issue put the projector into Standby mode disconnect the power cable and then contact your authorized SMART reseller The projector Power and Service lights are off If the projector Power and Service lights are both off one of the following issues is occurring l There was a power outage or a power surge l A circuit breaker or a safety switch was tripped...

Страница 71: ...ed to a different device or input the projector doesn t show a source signal and instead displays the SMART logo on a blue screen g To resolve signal loss issues 1 Wait approximately 45 seconds for the image to synchronize Some video signals require a longer synchronization period 2 If the image doesn t synchronize check the cable connections to the projector and the ACP 3 Ensure that the image si...

Страница 72: ...able or flickering you could have different frequency or tracking settings on your input source than on your projector I MP OR TA N T Write down your setting values before adjusting any of the settings in the following procedure g To resolve your unstable or flickering image 1 Adjust the Frequency Tracking H position and V position settings in the on screen menu See Adjusting projector settings on...

Страница 73: ...omputer settings can interfere with projector operations Some laptop computers deactivate their screens when you connect a secondary display device Refer to your computer s manual for details on reactivating the computer s display screen Unaligned projected image Alignment errors occur when the projected image isn t perpendicular to the screen Alignment errors can occur when you mount your interac...

Страница 74: ...I if it isn t configured automatically g To resolve audio issues 1 Ensure that the speakers or audio system s cables are properly connected to the audio output plug on the projector s connection panel 2 Press the Mute button on the projector s remote control and if Audio Mute is on turn it off 3 Use the LCD touch screen volume control or use the projector s remote control to ensure that the volume...

Страница 75: ...on page 24 for a description of the IP address field Enter this IP address into your browser or SNMP agent 4 If you still don t have network access contact your network administrator If your administrator is unable to resolve the issue contact your authorized SMART reseller Resolving ACP issues If the ACP isn t receiving power complete the following tasks l Confirm that the ACP cable harness s 11 ...

Страница 76: ...ice menu Down Up Up Left Up 2 Scroll to Password Get and then press Enter on the remote control The password appears on the screen 3 Write down the password 4 Scroll to Exit and then press Enter on the remote control to exit the projector service menu Resetting the projector At some point during troubleshooting you might need to reset all projector settings I MP OR TA N T This action is irreversib...

Страница 77: ...on If you no longer have your original packaging purchase the same packaging directly from your authorized SMART reseller If you prefer to use your own packaging materials make sure you adequately protect your unit Make sure that the projector lens and mirror are protected against any physical contact or pressure which may damage the projector s optics Ship your interactive whiteboard in an uprigh...

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Страница 79: ...ce Web page management You can access advanced setup features via the projector s web page This web page enables you to manage the projector from a remote location using any computer connected to your intranet N OTE To access the web page your browser must support JavaScript Most commonly used browsers like Internet Explorer and Firefox support JavaScript Accessing web page management Before you c...

Страница 80: ...splay language N OTE You can view basic projector information but you re unable to change it with the exception of the on screen display language from the Home menu page Submenu setting Description Language Displays language options Projector Information Displays current projector information Control panel This menu enables you to manage the projector audio and video status alerts and appearances ...

Страница 81: ...lity l Bright Room and Dark Room are recommended for locations with those conditions l sRGB provides standardized accurate color l User enables you to apply your own settings Brightness Adjusts projector brightness from 0 to 100 Contrast Adjusts the difference between the lightest and darkest parts of the image from 0 to 100 Frequency Adjusts the display data frequency of the projected image from ...

Страница 82: ...o 30 H position RGB input Moves the horizontal position of the source video left or right from 0 to 100 relative to the projected image N OTE This is useful in situations where the source video is cut off V position RGB input Moves the vertical position of the source video up or down from 5 to 5 relative to the projected image N OTE This is useful in situations where the source video is cut off As...

Страница 83: ...A 2 Composite S Video or HDMI USB Control settings This menu allows you to associate a video source with a USB receptacle on the ACP Submenu setting Description USB1 Source Enables touch for the selected video source VGA 1 VGA 2 HDMI or Disabled by associating the video source with the room computer USB receptacle USB1 on the ACP USB2 Source Enables touch for the selected video source VGA 1 VGA 2 ...

Страница 84: ...s Projector Name Displays or allows you to set the projector s name maximum 12 characters Location Displays or allows you to set the projector s location maximum 16 characters Contact Displays or allows you to set the contact name or number for projector support maximum 16 characters SNMP Enable Turns the Simple Network Management Protocol SNMP agent on or off Read Only Community Sets a password t...

Страница 85: ... whenever Lamp Warning Low Lamp Life Temperature Warning and Fan Lock conditions occur Select the settings you want and then click Submit N OTE The projector sends an alert e mail SMART Alert to your e mail address Click E mail Alert Test to confirm that your e mail address and SMTP server settings are correct by sending a test e mail SMART Alert Test Mail If the settings are not correct the e mai...

Страница 86: ...or support a list of SNMP commands as described in the management information base MIB file You can download this file by browsing to smarttech com software and clicking the MIB files link in the Hardware section for the SMART UX60 projector The SNMP agent in your projector supports SNMP version 1 or 2 Upload the MIB file to your SNMP management system application and then use it as described in y...

Страница 87: ...ional Composite video source controls 85 Audio controls 85 Network controls 86 System controls 87 This appendix includes detailed instructions on how to set up your computer or room control system to remotely manage your SMART Board 800ixe SMP interactive whiteboard system with appliance settings through an RS 232 serial interface Connecting your room control system to the ACP By connecting a comp...

Страница 88: ...mpt Wait until you receive the command prompt indicating that the system is ready for another command before you proceed l The room control feature of the projector is always on g To configure your computer s serial interface 1 Turn on your computer and then start your serial communications program or terminal emulation program 2 Connect your computer to the serial connection cable you previously ...

Страница 89: ...n operating l Cooling Command inventory Your projector responds to the commands in the tables on the following pages To see a list of valid commands in the projector s current power state type and press ENTER I MP OR TA N T When entering commands ensure there is a 10 millisecond delay between characters for reliable operation N OTE S l Send a command only after the projector sends a command prompt...

Страница 90: ...equal a number within the command target range See the following examples for adjusting projector brightness get brightness brightness 55 set brightness 65 brightness 65 set brightness 5 brightness 70 set brightness 15 brightness 55 Video source specification values You can use the source input field described in Source selection controls on page 82 in a command to set an absolute value or adjustm...

Страница 91: ...ress Power Button to Turn off Projector You must send a second Off command within 10 seconds to put the projector into Standby mode off now Shuts down the projector immediately You can t delay or cancel this command off low power The device s current power state Different devices have different potential power states These power states should match the power states found in the attached projector ...

Страница 92: ...The following table describes field definitions for switches between different embedded applications on the appliance Field Possible values Description Current application application whiteboard l whiteboard l web l pdf l viewscreens The appliance is currently running this application Target application set application whiteboard l whiteboard l web l pdf l viewscreens The appliance is set to the t...

Страница 93: ...nt red color setting get green green current green color setting get blue blue current blue color setting get cyan cyan current cyan color setting get magenta magenta current magenta color setting get yellow yellow current yellow color setting get videofreeze videofreeze current video freeze setting get cc cc current closed captioning language setting These commands control the appearance of your ...

Страница 94: ...ral source controls described in General source controls on the previous page as well as the commands listed in this section These settings are unavailable when the projector is in Standby mode or when the VGA sources are disconnected N OTE Some of these commands are invalid with HDMI input and Composite video sources and will return the response invalidcmd command These commands inform you of the...

Страница 95: ...mands are invalid with HDMI input and VGA video sources and will return the response invalidcmd command These commands inform you of the current Composite video source settings Command Response get saturation saturation current saturation setting get tint tint current tint setting get sharpness sharpness current sharpness setting These commands control the appearance of your Composite video source...

Страница 96: ... network and VGA out commands to on for the network abilities to work These commands inform you of the current network settings Command Response get netstatus netstatus connected netstatus disconnected netstatus disabled get dhcp dhcp current DHCP status get ipaddr ipaddr current IP address get subnetmask subnetmask current subnet mask number get gateway gateway current network gateway get primary...

Страница 97: ...solution resolution current input resolution get language language current language setting get groupname groupname current projector group name get projectorname projectorname current projector name get locationinfo locationinfo current projector location get contactinfo contactinfo current support contact information get modelnum modelnum current model number get videomute videomute current vide...

Страница 98: ...ustment commands Command Command target range Response set autosignal target on off autosignal target set lampreminder target on off lampreminder target set highbrightness target on off highbrightness target set autopoweroff value 0 to 240 autopoweroff value set zoom value 0 to 30 zoom value set projectorid value 0 to 99 projectorid value set hposition value 0 to 100 hposition value set vposition ...

Страница 99: ...ame description set locationinfo description Enter a descriptor no more than 16 characters long locationinfo description set contactinfo description Enter a descriptor no more than 16 characters long contactinfo description set videomute target on off videomute target These commands control the current system settings These commands are available when the projector is in Standby mode and when it i...

Страница 100: ...sb1source target TI P The set usb1source and set usb2source commands are only applicable to SMART UX60 projectors running DLP firmware version 1 0 0 4 or later N OTE The Network and VGA Out setting s features are off by default Select on to activate these features A P P E N D I X B Remotely managing your system through an RS 232 serial interface 90 ...

Страница 101: ...e 2 Byte 3 Byte 4 Input F1 8B CA 14 EB Power F1 8B CA 12 ED Menu F1 8B CA 1B E4 Up F1 8B CA 40 BF Left F1 8B CA 42 BD Enter F1 8B CA 13 EC Right F1 8B CA 43 BC Down F1 8B CA 41 BE Hide F1 8B CA 15 EA Volume up F1 8B CA 44 BB Mode F1 8B CA 45 BA Mute F1 8B CA 11 EE Volume down F1 8B CA 46 B9 Appendix C 91 ...

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Страница 103: ...equire further information please contact your reseller or SMART Technologies for information on which recycling agency to contact Restriction of Certain Hazardous Substances RoHS directive This product meets the requirements of the European Union s Restriction of Certain Hazardous Substances RoHS directive 2002 95 EC Consequently this product also complies with other regulations that have arisen ...

Страница 104: ... of certain heavy metals in product packaging The packaging used by SMART Technologies to ship products complies with applicable packaging laws China s Electronic Information Products regulations China regulates products that are classified as EIP Electronic Information Products SMART Technologies products fall under this classification and meet the requirements for China s EIP regulations For mor...

Страница 105: ...C calibration 17 18 cameras 44 Chinese regulations 94 closed captioning 71 84 composite video connections 43 82 85 connection diagrams ECP 36 projector 33 contact person 74 D DHCP 74 86 display modes 71 DNS 74 86 document cameras 44 drywall 10 dust vi DVDs 44 E e mail alerts 75 EIP regulations 94 electrostatic discharge vi emissions vi environmental requirements vi eraser 5 European Union regulati...

Страница 106: ...terboxing 41 42 light sources 9 lithium ion batteries 93 location 9 74 Low Power mode 35 M MAC address 86 MAC support 41 mounting template 10 mute control 24 86 N native video formats 41 network communication 34 65 73 86 O options 7 orientation 17 original packaging 67 P packaging 94 passwords 14 66 75 pen tray about 3 locking to the interactive whiteboard 11 pens 5 peripheral sources 43 pillarbox...

Страница 107: ...oard SMART GoWire cable 5 38 SMART Meeting Pro application about 37 getting started with 38 SMART Meeting Pro software on SMART GoWire cable 5 38 SMART UX60 projector See projector SMTP 75 SNMP 76 sound See audio startup screen 73 subnet mask 74 86 SVGA support 41 SXGA support 41 T temperatures operating and storage vi transportation 67 trap destination address 74 troubleshooting 53 U USB drives 3...

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Страница 110: ...SMART Technologies smarttech com support smarttech com contactsupport ...

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