SMART Board 6052i, Руководство по устранению неисправностей

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9 | TROUBLESHOOTING GUIDE FOR THE SMART BOARD 6052I INTERACTIVE
DISPLAY
Resolving digital ink issues
Use the following troubleshooting table when you can easily move icons on your
interactive display screen with your finger, but you can’t draw in digital ink with your
pencil.
Green
OR
Alternating
green and
orange
Flashing
orange Touch connection panel is
updating firmware. Wait for the update to finish.
Flashing
green Flashing
orange No USB connection. Check the cable between the
touch connection panel and the
computer.
CAUTION
To avoid memory loss, do
not disconnect the cable.
Red Flashing
orange Corrupted firmware. Run the SMART Firmware
Upgrade Wizard .
Off Flashing
orange Computer is in Standby
mode. Turn on the computer.
Symptom Possible causes Actions
The SMART Board icon
or the SMART Meeting Pro
icon doesn’t appear in
the notification area
(Windows computers) or
Dock (Mac computers).
SMART software isn’t
running.
Open the SMART Board
Drivers folder in your list of
programs, and then select
SMART Board Tools.
SMART software isn’t
installed. Download and install
SMART software from the
Software downloads page .
Your interactive display
includes either SMART
Meeting Pro Premium or
SMART Notebook
software.
Diagnostic
LED Status
LED Touch connection panel
condition
Solution