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SMA Solar Technology AG
Contact
Technical Description
SBU2200-TEN083320
169
24 Contact
If you have technical problems concerning our products, contact the SMA Service Line. We require
the following information in order to provide you with the necessary assistance:
• Inverter type (Sunny Backup 2200, see type label)
• Voltage/frequency type
• Serial number (see type label or parameter "312.03 SN")
• Firmware version (see parameter "312.02 FwVer")
• Error message shown on the display
• Battery type
• Nominal battery capacity
• Nominal battery voltage
• Communication products used
• Type and size of additional energy sources (PV systems, Sunny Boy)
SMA Solar Technology AG
Sonnenallee 1
34266 Niestetal, Germany
Tel. +49 561 9522 399
Fax +49 561 9522 4697
[email protected]
www.SMA.de
Saving data and events
Always use the MMC/SD card to save data and events. This is necessary in order for SMA
Solar Technology AG to be able to help you in the event of a fault.
To ensure that you have saved the present error list and event list on the MMC/SD card,
write all data to the MMC/SD card with the parameter "440.01 CardFunc" and the option
"ForceWrite".