SKUTCH BA-1000-A Скачать руководство пользователя страница 1

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209 Kenroy Lane, Suite 9

Roseville, California 95678

916-786-6186

http://www.skutchelectronics.com

BA-1000-A

Office Communication

System

Technical Reference

Manual

Version 4.00

Содержание BA-1000-A

Страница 1: ...209 Kenroy Lane Suite 9 Roseville California 95678 916 786 6186 http www skutchelectronics com BA 1000 A Office Communication System Technical Reference Manual Version 4 00 ...

Страница 2: ...rder A Phone Jack 6 POWER UP 7 Diagnostic Test 7 IDLE MODE 7 CHANGE THE TIME 8 TURNING SYSTEM OFF 8 RECORDING AN OUTGOING MESSAGE 8 Sample Outgoing Messages 8 Service Company 8 Doctor s Office 8 TESTING THE OUTGOING MESSAGE 9 SPEAKER VOLUME ADJUSTMENT 9 Turn volume up 9 Turn volume down 9 LOCAL PROGRAMMING OF NOTIFICATION PHONE NUMBERS 9 Dialing Codes 10 Pager Samples 10 Example 1 10 Example 2 10 ...

Страница 3: ...01 19 DISK UTILITIES 19 Format Option 20 Copy Message 20 Copy System 20 Erase Messages 20 TROUBLE SHOOTING 20 Audio Quality Problems 20 CODEC Initialize Error 20 CODEC 2 error 20 CODEC 1 error 20 Disconnect Issues 21 Disconnect methods 21 Disconnect problems 21 Customer Support 21 Warranty Repair 21 Non Warranty Repair 21 Service Warranty 21 THE VOICE MAIL BOX APPLICATION 22 Set up Voice Mail Mode...

Страница 4: ...t when you access your messages If you happen to miss an alert call because you are in a bad reception area don t worry the BA 1000 A will automatically re dial all of the numbers 20 times before it resets With the BA 1000 A you will be able to return customer calls within as little as two minutes NOTE These instructions are written for the DEFAULT setup parameters in the BA 1000 A The setup mode ...

Страница 5: ...thin that group the ON Call group The BA 1000 A can store up to eight different notification telephone numbers for each group with up to 16 different groups 3 CYCLE This mode works the same as the TONE mode except that the starting alert notification number is controlled by the START GROUP parameter in the SETUP mode Voice Mail Box Mode This mode allows the BA 1000 A to operate in a true voice mai...

Страница 6: ...WER CUBE should be located in a well ventilated area Power The SYSTEM can be used on a three prong grounded 110VAC power outlet This is needed for proper protection of the unit s circuitry Power circuits that are used for any heavy equipment such as large freezers blowers heaters copiers or any electrical equipment that contains large motors should be avoided Heavy electrical equipment can cause p...

Страница 7: ...while the system says Remove MIC While Calibrating After 8 seconds the system will show Now POWERING UP primary systems Then the system will show Initializing Zip Drive Then it will test the ZIP drive and show the following Testing Zip Disk Please Wait Then it will test all the files on the system showing Testing Files Please Wait The system will update the number in the top right to show the curr...

Страница 8: ...ss Wait 5 seconds Now press and HOLD DOWN 5 5 5 5 and begin talking after the low beep For BEST audio quality hold the microphone 3 inches away from your mouth when tone stops immediately dictate your message When finished release the 5 5 5 5 to hear the message NOTE Unplug the microphone when done Sample Outgoing Messages Service Company Hello thank you for calling Bob s 24 Hour Plumbing Service ...

Страница 9: ...umber If the BA 1000 A dials all of the numbers and the urgent message has not been received the unit will start over and dial all of the numbers again The BA 1000 A will dial all numbers 20 times before it automatically resets This can be changed in the SETUP mode The BA 1000 A will reset the dialing sequence as soon as the urgent message has been played Enter 1 2 3 1 2 3 1 2 3 1 2 3 NOTE When th...

Страница 10: ...an Access Code In the next example you are at the entry you want to change the pager requires that you dial 786 1111 then enter 5543 for your access code then 6789 to be displayed Example 1 1 7861111 2 5543 4 03 6789 Pause before Next Dial The default PAUSE BEFORE NEXT DIAL is immediate 00 after a voice call and 5 minutes 05 after a pager call You can enter a user defined PAUSE by pressing while t...

Страница 11: ...mote access PIN then The system will tell you how many Urgent messages you have then it will play them back one at a time For each message you will hear the date and time the message came in spoken to you the message that was left then instructions as follows 1 to Erase 3 to Save or 5 to Re Play Now you can enter 1 1 1 1 to erase this message 3 3 3 3 to save this message for later playback 5 5 5 5...

Страница 12: ...layback will return the system to the Remote Menu 6 6 6 6 Outging Message Test The outgoing message will play back then return to the Remote Menu Pressing during playback will return the system to the Remote Menu 8 8 8 8 Start Group Default Box This parameter is used ONLY in On Call Voice_Box and Cycle Alert Modes In On Call mode if the caller dials an 8 8 8 8 then this parameter selects the group...

Страница 13: ...me or to proceed to the next option You can press then release to exit setup mode Set The Current Day If you press then release 1 1 1 1 to change the time the display shows Enter day 1 7 Sunday The current day will be shown in the bottom of the display To change the day press then release the corresponding number followed by i e 1 1 1 1 for Sunday 2 2 2 2 for Monday etc Set The Current Date Now th...

Страница 14: ...ON Call group The BA 1000 A can store up to eight different notification telephone numbers for each group with up to 16 different groups The following outgoing message describes the operation the best Thank you for calling the ABC Medical Group I m sorry but we are not available to answer your call at this time Please leave your name telephone number and a short message and we will call you back a...

Страница 15: ...dials 8 8 8 8 then the group defined by this parameter will Alert dialed In Voice Mail Box mode the display will show Default Box 01 and if the caller doesn t select a mail box number at the main menu he will be transferred automatically to the box specified by this number The following shows the Notification Entries that are used for each Tone Response Start Group Notification Entries 1 1 8 2 9 1...

Страница 16: ...he display will show Answering STOP 08 00 am Now you can enter a new stop time followed by or just press then release to keep the current time You can change between a m p m by pressing then releasing the Now the system will return you to the initial dialing times screen so you can select another day to adjust you will notice that it already shows the next day in the display To exit from this mode...

Страница 17: ...o the speaker this makes the entire call sound clear With this option set On the system will mirror the phone line audio to the speaker this allows you to actually hear what the called party is saying during message play out but the outgoing message will sound a little distorted to you rest assured the called party hears a clear message The display will look as follows Play Line Off 1 Change Next ...

Страница 18: ...er when it detect a return Dial Tone during the message record phase when On When set to Off it will ignore any Dial Tone received The display will look as follows Dial Tone HU On 1 Change Next Press then release 1 1 1 1 to toggle between On and Off press then release to go to the next option You can press then release to return to the Total Calls screen Talk Limit 12 This option tells the system ...

Страница 19: ...ny voice before it is considered a no response For this option 1 1 second The display will look as follows Init Pause 4 4 to 9 Next Enter from 4 4 4 4 to 9 9 9 9 then press then release to go to the next option You can press then release to return to the Total Calls screen Vbox Mode Off This option lets you enable disable the Voice Mail Box mode When turned ON the system functions as a true voice ...

Страница 20: ...on allows you to erase all leads from the system This option does not erase your outgoing messages Trouble shooting This section has been provided to help the user in case of problems For best results all of the following procedures should be read and followed If after the following steps you are still having problems go to the Customer Support section Audio Quality Problems If the audio quality o...

Страница 21: ...ur system set up and within arm s reach of the telephone This is essential for accurate diagnosis of the problem If the Customer Support Center determines that the unit must be sent in for repair the following procedures MUST be followed Warranty Repair 1 You MUST call the Customer Support Center to report the problem the unit is experiencing and to provide us with the return shipping information ...

Страница 22: ... refuses to let you change a PIN then that PIN is being used somewhere else The is allowed in PIN s When finished enter Record Introduction Message Plug microphone into MIC IN jack Press Wait 5 seconds Now press and HOLD DOWN 5 5 5 5 until it tells you to release the 5 Enter 0506 0506 0506 0506 Now press and HOLD DOWN 5 5 5 5 and start talking after the low tone For BEST audio quality hold the mic...

Страница 23: ...and I will be notified immediately Test an Outgoing Message Press Wait 5 seconds Press and HOLD DOWN the 6 6 6 6 until the unit Beeps Enter your PIN to hear your mail box message or 0506 0506 0506 0506 to hear the introduction message then Locally Program Urgent Phone Numbers Press Wait 5 seconds Enter 1 2 3 1 2 3 1 2 3 1 2 3 Wait 5 seconds Enter your PIN then Wait 5 seconds Press For this example...

Страница 24: ...6100 13 7866100 13 7866100 13 7866100 Wait for the Beep then enter 11 3432234 2 11 3432234 2 11 3432234 2 11 3432234 2 1234 1234 1234 1234 To exit enter Remotely Record Your Mail Box Message Call the BA 1000 A from a Touch Tone telephone After the message starts to play enter 0506 0506 0506 0506 Wait 1 second Enter your PIN then Wait 1 second Press 5 5 5 5 then start talking after the low beep Pre...

Страница 25: ...age 25 After the message starts to play enter 0506 0506 0506 0506 Wait 1 second Enter your PIN then Wait 1 second Press 8 8 8 8 Enter the new Default Box to use for callers that don t select a mail box To exit press ...

Страница 26: ...urn shipment is requested the customer will pay for 100 of the shipping cost This Warranty does not apply if in the sole opinion of SKUTCH Electronics the PRODUCT has been damaged by lightning or any other Acts of God or by accident misuse neglect improper location high dust or tobacco smoke prone areas improper packing shipping modification or servicing by other than an authorized SKUTCH Service ...

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