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Troubleshooting Guide
Firmware Recovery
SKF Multilog On-Line System IMx-M
6 - 9
User Manual
2. Install the recovery firmware to the PRM master using:
a.
PRM serial interface
->
Advanced debug mode
b.
Advanced debug mode
->
Update Master Firmware
When PRM master have the same firmware as the slaves the internal communication
problem is solved and a normal firmware upgrade can be done for both PRM master
and PRM slaves.
Example:
The following is an internal communication problem caused by using different firmware
versions as described below.
PRM master (IOM) using firmware version 359.
PRM slaves (IOS) using firmware version 236.
RLM master (RELM) and slaves (RELS) using firmware version 236.
Check firmware versions with the command
Slave version
.
In this example, only the PRM master FW version is shown in the response as below. It
is because PRM slaves and RLM master and slaves are not the same as the PRM
master FW version.
Response from PRM:
intd0
FW Versions:
IOM = 0359
IOS0 = 0000
IOS1 = 0000
IOS2 = 0000
IOS3 = 0000
IOS4 = 0000
IOS5 = 0000
IOS6 = 0000
IOS7 = 0000
RELM = 0000
RELS0= 0000
RELS1= 0000
RELS2= 0000
RELS3= 0000
RELS4= 0000
RELS5= 0000
RELS6= 0000
RELS7= 0000
MFW CRC: E6DFA50A
SFW CRC: 00000000
sver
FW Versions:
IOM = 0359
IOS0 = 0236
IOS1 = 0236