Limited Product Warranty
NPT4™
PLEASE READ THESE WARRANTY TERMS AND CONDITIONS CAREFULLY BEFORE USING YOUR SIZEWISE PRODUCT. BY USING THE PRODUCT, YOU ARE
CONSENTING TO BE BOUND BY THE FOLLOWING WARRANTY TERMS AND CONDITIONS.
Limited Warranty.
Sizewise, L .L .C . (“Sizewise”) warrants the above referenced product to be free from material defects in materials and workmanship for the warranty periods set forth
below when the product is used and serviced properly in accordance with the specifications set forth in the Sizewise user manual in effect at the time of sale of the
product, including without limitation the safety instructions and if applicable the safe working load and weight limitations set forth therein . If there is no period of time
specified below, the warranty period shall be ninety (90) days . Unless agreed to otherwise in writing by Sizewise, the warranty periods commence on the invoice date of
the original purchase . This warranty applies only against defects discovered within the warranty period and extends only to you, the Buyer . As used in this warranty
Buyer means the original purchaser or original end user of the product designated at the time of purchase . Any reference to “you” is as the Buyer . Parts repaired or
replaced under the terms of this warranty will be warranted for the remainder of the original warranty period only . Buyer is solely responsible for determining whether
the products and services offered by Sizewise are appropriate for its intended use including use by Buyer’s employees, invitees, contractors, representatives, third party
beneficiaries, or any other person Buyer intends to use the product . Buyer acknowledges it has made the selection of the products based upon its own judgment
and that the product is of a size, design, capacity, condition, quality, and durability selected by Buyer . Buyer expressly disclaims any reliance upon any statements or
representations made by Sizewise or any other party on its behalf except as otherwise specifically provided for in this Limited Product Warranty . Buyer acknowledges
and agrees that the remedy in this warranty for the repair and replacement of defective product or part(s) shall constitute the sole remedy in the event of a defective
product or part(s) . THE WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE . Sizewise’s
obligations under this warranty are limited as set forth below .
Warranty Period and Coverage .
NPT4™
AIR SYSTEM - if within first 36 months from the date of purchase a defect is found in material or workmanship, Sizewise will inspect and repair or replace the
product at no charge. If within months 37 through 60, a defect is found in material or workmanship, Sizewise will inspect and repair or replace the defective item
at a charge not to exceed 50% of the prevailing retail price at the time of return.
TOP COVER, BOTTOM COVER, FOAM CAVITY AND FOAM COMFORT LAYERS - if within the first 24 months from the date of the purchase, a defect is found in
material or workmanship, Sizewise will inspect and repair or replace the product at no charge. During the normal use of a product, fabrics may stretch and foam
layers may discolor and loose some resiliency. This warranty does not cover changes in materials from normal use.
MAP™ LINER – if within the first year 12 months of the date of purchase a defect is found in materials or workmanship on any MAP™ Liner, Sizewise will inspect or
replace it at no charge.
RF WELDED SEAMS - if within the first 60 months of the date of purchase a defect is found in the materials or workmanship on any RF Welded air cell seam,
Sizewise will inspect and repair or replace the RF welded component at no charge.
ELECTRONIC COMPONENTS -the optional control unit is covered by a separate 1 year warranty. Refer to the Control Unit User Manual for warranty details.
Conditions and Restrictions .
This warranty is valid only in accordance with the conditions set forth below:
The warranty applies to this Sizewise product only while:
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it remains in the possession of the Buyer and proof of purchase is demonstrated,
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it has not been subjected to accident, misuse, abuse, improper service, or modification,
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claims are made within the warranty period .
•
This warranty does not apply to any other products or devices sold separately regardless of whether used with this product . Such other products or devices, to the extent
sold with a warranty, will be subject to the separate limited product warranty set forth in the user manual for such product or device .
•
Sizewise’s sole liability shall be discharged by replacing or repairing, at Sizewise’s option, the product or its part or parts which are determined by Sizewise to be defective
under normal and proper use during the warranty period .
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Buyer shall notify Sizewise or the authorized Sizewise dealer immediately but in no event more than seven (7) days after the date of discovery of any alleged defect by
contacting Sizewise Parts and Service at 800-814-9389 Monday through Friday 8am–5pm local time .
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If the product or part should be returned to Sizewise, a return authorization number (RA#) must be obtained by Buyer from Sizewise . The RA# will be valid for 21 days
from the date it is issued .
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Buyer is responsible for any shipping, freight, handling, pickup, or delivery charges or fees including without limitation any expediting fees involved with the delivery of
the defective product or parts to Sizewise’s factory for repair or replacement .
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If on-site technical service is required, as determined by Sizewise, a service representative will be dispatched during Sizewise’s standard service hours Monday through
Friday 8am-5pm local time, provided the product is located within Sizewise’s service territory .
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If Sizewise determines the problem with the product or part(s) is a result of defective material or workmanship, the product or part will be replaced or repaired at the
discretion of Sizewise, and at no charge to the Buyer; however, this is subject to the limitations and exclusions of this Limited Product Warranty .
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At the election of Sizewise, replacement parts may be new or refurbished; Sizewise reserves the right to substitute materials if original materials are no longer available .
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If Sizewise determines the product or part that Buyer has requested warranty services on are not covered by the warranty for any reason including, without limitation,
because it is outside of the warranty period, excluded from the warranty, or the warranty is void, Buyer shall pay for the repair or replacement services, including parts and
labor performed by Sizewise at Sizewise’s prevailing time and material rates plus freight and delivery .
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NPT4 User Manual (8123)
Limited Product Warranty D-L00-001 rev.3
