11
2017.1.2
-
FAQ
-
My E-Locks App can not connect to the padlock when I try to register the lock.
- Try to turn off and turn on Bluetooth on your phone
How do I know the power level on my E-PAD padlock?
- This is shown on the battery level indicator on your App or on your E-PAD padlock: the button will start to flash,
when the battery level is low.
I have no more power on my E-PAD padlock, what do I do
?
- Your E-PAD padlock may easily be recharged by using the enclosed USB cable and connect it to a Power Bank, PC
Is it possible to have multiple users for the same lock
?
- Yes, the user must install the E-Locks App on his phone. After this the user needs to know your personal
password.
Do not give information about your Master username and Master password, as the other user may then "take
over" your lock.
Why do I have a Master username and Master Password
?
- These are used for changing your personal password. You can only change your personal password if you know
the Master username and Master password.
Can I change my Master login information
?
- No, this is not possible. Therefore it is very important not to forget.
I have forgotten my personal password, what can I do
?
- Under settings you may change your personal password by logging in with your Master username and Master
password.
I have forgotten my Master login information, what can I do
?
- Your E-PAD padlock may be opened with the enclosed keys. To make your lock function again with your phone,
you need to contact your dealer, who may arrange the lock to be reset.
When I have registered my lock and trying to connect with my E-PAD padlock, the image (
1
) continues to appear.
- Either you put a "tick" on "do not show again" on the
start setup screen (
2
) or you may drop showing products on the APP start screen (
3
).
2
1
3
English
I would like to add more locks to my phone, is this possible?
- Yes this is possible, you just press "Add" (
4
) and then follow the instructions on your screen.
4
Содержание E-PAD
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