10
9. HOYER Handel GmbH Warranty
Dear Customer,
You have a warranty on this product which is
valid for 3 years from the date of purchase. In the
event of this product being defective, you have
statutory rights against the seller of the product.
These statutory rights are not limited by our
warranty as set out below.
Warranty conditions
The warranty period begins with the date of
purchase. Please keep the original till receipt in a
safe place. This is required as your proof of
purchase.
If a defect in materials or workmanship occurs
within three years of the date your product was
purchased, we will repair or replace the product
at our discretion at no charge to you. This service
under warranty assumes that the defective
product and the proof of purchase (till receipt)
are submitted within the three-year period and
that a brief description in writing is provided of
what the defect is and when it occurred.
If the defect is covered by our warranty, the
repaired product or a new one will be sent back
to you. There is no new warranty period
following repair or replacement of the product.
Warranty period and statutory claims
relating to defects
The warranty period is not extended when a
service is provided under warranty. This also
applies to replaced and repaired parts. Any
damage or defects present at purchase must be
reported immediately the product is unpacked.
Repairs incurred once the warranty period has
expired are chargeable.
Scope of warranty
The product has been carefully manufactured in
accordance with strict quality guidelines and was
thoroughly checked before being delivered.
The warranty applies to defective materials or
workmanship. This warranty does not extend to
product parts exposed to normal wear and tear
(and which can therefore be considered wear
parts) or to damage to fragile parts such as
switches, batteries or parts made of glass.
This warranty is void if the product is damaged or
if it is not used or maintained properly. All the
information in the operating instructions should
be observed precisely to ensure that the product
is used properly.
It is essential to avoid intended uses and actions
which are discouraged or warned against in the
operating instructions.
The product is intended for only private use and
not for commercial purposes.
The warranty is void in the event of misuse,
incorrect treatment, use of force or interference
by anyone other than our authorized service
centre.
Warranty process
Please follow the instructions below to ensure that
your claim is processed quickly.
• In case of any enquiry, please keep the
article number (for this product: IAN 73270)
and the till receipt as proof of purchase.
• The article number can be found on the
rating plate, as an engraving, on the cover
sheet of your instructions (bottom left) or as a
label on the back or underside of your
appliance.
• If malfunctions or any other defects should
occur, in the first instance contact the Service
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