MU_S01 MY22_EN - User Manual S01 MY22 (V006)
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Copyright© SILENCE Urban Ecomobility
2)
Warranty terms and conditions (grounds for voiding the warranty)
As a general rule
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, this vehicle has a minimum 2-year warranty period (which increases to 3 if established as such in the current legislation of the country in
which it is purchased), counted from the date of delivery and receipt, covering any design and manufacturing defects. For the battery, there is a 3-year
warranty period in all cases.
Parts subject to normal wear and tear, such as tyres, disc brakes, brake pads, etc., are not covered by this warranty. The manufacturer and the chosen garage
will decide which defective parts will be replaced or repaired.
The warranty will be VOID if:
a)
The end user has not followed the regulations when handling the vehicle.
b)
The end user has not carried out any or has only carried out some of the inspections required in the service booklet or has taken the scooter to be
repaired at a garage that is not authorised by the manufacturer (see the “
” section).
c)
The vehicle has been modified or changed in any way or fitted with parts that are not among the original features certified expressly by the
manufacturer (provided that the problem is associated with the modification).
d)
The vehicle has been used in sporting competition.
e)
The operations, maintenance and service instructions set out in this manual have not been followed.
WARNING
:
Regular use, definition: At least once a week, for a minimum of 10 hours.
Occasional use -> When not being used regularly, the scooter should be fully charged before it is left parked for more than one week.
The battery must be charged fully once every 30 days to ensure the validity of the warranty.
TECHNICAL NOTICE:
Silence vehicles feature an internal communication bus (CAN bus), which is used by all electronic devices to communicate and ensure
proper functioning of the vehicle: Electronic Control Unit (ECU), Battery Management System (BMS), Motor Control Unit (MCU), Telematics Control Unit (TCU),
among others.
It is expressly prohibited to connect to and communicate via any device through the CAN bus, since this might alter the operation of the vehicle, affect the
product quality, pose a risk to the vehicle's safety and void the warranty.
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Any agreements that differ from the warranty terms and conditions above must be confirmed in writing by the manufacturer.
