ONE YEAR LIMITED WARRANTY
Our Sienna product warranty extends only to the original customer purchaser of the product. It is
warranted by the manufacturer to be free from all defects in materials or workmanship for a period
of one year from the date of original purchase. This warranty is subject to the following conditions,
exclusions and exceptions.
Exclusions:
This warranty does not cover normal wear and tear of parts and does not apply to any product that
has been tampered with or used for commercial purposes. This warranty does not cover damage
cause by misuse, abuse or negligent handling or damage due to mishandling in transit or shipping.
This warranty does not cover damage or defects caused by or resulting from repairs, service or
alterations to the product or any of its parts, which have been performed by a repair person not
authorized by the manufacturer. This warranty is effective only if the product is purchased and
operated in the USA, and does not extend to any units which have been used in violation of written
instructions furnished by the manufacturer, or to units which have had the serial number removed,
altered, defaced or rendered illegible.
Performance:
During the limited warranty period, the manufacturer will, at its option, repair or replace free of
charge a defective product or part that is covered by this warranty. As a matter of warranty policy,
the manufacturer will not refund the purchase price. A refurbished or replacement product will be
covered by this warranty for the balance of the initial one year warranty period.
To contact Customer Service:
Write: Anvid Products, Inc.
1401-1499 Greenville Rd.
Livermore, CA 94550
E-mail: [email protected]
Call: 1-888-5SIENNA (1-888-574-3662)
Please refer to your product name and model number when contacting Customer Service.
Customer Service will give you further instructions for returning a defective product. When
returning a defective product, carefully pack the item to avoid damage in shipping, the
manufacturer cannot assume responsibility for loss or damage during incoming shipment. We
recommend that you insure the package, as damage in shipping including the shipping cost is
not covered under our warranty. Be sure to include the following items with your product: any
accessories related to the product, completed warranty form, and a copy of your sales receipt or
other proof of purchase to determine warranty status. C.O.D. shipments cannot be accepted.
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