Faults and what to do about them
en
33
Faults and what to do about
them
ªªª
Hold down button
Ù
(Drying)
for 3 s to delete the display.
Run the
Drum clean
programme without washing.
Other displays
Turn the programme selector to
Aus
(Off). Appliance is
switched off. Wait 5 s and switch on again. If the display is
indicated again, call customer service.
Display
Cause/Remedy
Faults
Cause/Remedy
Water is running out.
■
Correctly attach/replace drainage hose.
■
Tighten screw-fitting on the supply hose.
Water not flowing in.
Detergent not dispensed.
■
Start
/Reload not selected?
■
Tap not open?
■
Filter blocked? Clean the filter
■
Supply hose kinked or jammed?
The washing machine
door cannot be opened.
■
Safety function active. Stop programme?
■
– – – – (Rinse stop = without final spin) selected?
■
Can be opened with emergency lock release only?
■
Childlock active? Deactivate.
Programme does not
start.
■
Start
/Reload or
5
(Finished in)
time selected?
■
Door closed?
Detergent solution is not
drained.
■
– – – – (Rinse stop = without final spin) selected?
■
■
Clean outlet pipe and/or drainage hose.
Water not visible in the
drum.
Not a fault – water below the visible area.
Spin result not satisfac-
tory.
Washing wet/too damp.
■
Not a fault – unbalanced load detection system has stopped the spin cycle,
washing unevenly distributed. Distribute small and large items of washing
in the drum.
■
Too low speed selected?
Spin cycle activated sev-
eral times.
Not a fault – unbalanced load detection system adjusts imbalance.
Residual water in the dis-
penser for care product.
■
Not a fault – effect of the care product not impaired.
■
If required, remove the insert. Clean detergent drawer and re-insert.
Odour formation in the
washer dryer.
Run
Drum Clean 90 °C
programme without washing.
Use standard detergent.
