en
Faults and what to do about them.
34
Faults and what to do about them.
Faults
Cause/Remedy
Water is leaking out.
■
Attach the drain hose correctly or replace it.
■
Tighten the screw connection of the drain hose.
The machine is not filling with
water.
Detergent is not being dispensed.
■
Have you pressed the
Ü
button?
■
Is the tap turned on?
■
Could the filter be clogged? Clean the filter.
■
Is the supply hose kinked or trapped?
The dispenser is empty and fill level
indicator is not flashing.
■
Is the drawer cover/connector dirty? Clean the detergent
■
Has the detergent drawer been pushed in correctly?
The wrong detergent/fabric sof-
tener has been poured into the dis-
penser(s).
Dispenser(s):
4.
Empty and clean.
5.
Refill.
Detergent/fabric softener has con-
gealed in the dispensers.
Clean and refill the dispensers.
The door cannot be opened.
■
The safety function is activated. Stop the programme?
■
Is
$
selected (Rinse Stop = no final spin)?
■
Can the door only be opened by the emergency release?
The programme will not start.
■
Have you pressed the
Ü
button or selected
Finish in
0
time?
■
Is the door closed?
■
Is the
w
childproof lock activated? Deactivate it.
■
If
è
flashes, the detergent drawer has not been pushed in com-
pletely. Push the detergent drawer in correctly.
The drum briefly jerks or judders
after the programme has started.
Not a fault – the internal motor test may cause the drum to jerk or
judder briefly when the wash programme starts.
The water is not draining.
■
Is
$
selected (Rinse Stop = no final spin)?
■
■
Clean the drain pipe and/or the drain hose.
Water is not visible in the drum.
Not a fault – the water is below the visible area.
The spin result is not satisfactory.
Laundry is wet/too damp.
■
Not a fault – the unbalanced load detection system has inter-
rupted the spin cycle because the laundry is unevenly distrib-
uted.
Distribute small and large items of laundry evenly in the drum.
■
Is
Less Ironing
selected (depending on the model)?
■
Is the selected speed too low?
The spin cycle runs several times.
Not a fault – the unbalanced load detection system is adjusting an
imbalance.