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        Faults and what to do about them

38

3

 Faults and what to do 

about them 

Faults and what to do about them

Emergency release

e.g. in the event of a power outage

Note:  

The programme will continue 

running when the power supply has 

been restored.

:

Warning

Risk of scalding!

When you are washing at high 

temperatures, there is a risk of scalding 

if you come into contact with detergent 

solution and laundry. 

If possible, leave it to cool down.

:

Warning

Risk of injury!

You may injure your hands if you reach 

into the drum while it is turning.

Do not reach into the drum when it is 

turning. Wait until the drum has stopped 

turning.

Caution!

Water damage

Any escaping water may cause water 

damage. Do not open the washing 

machine door if water can be seen 

through the glass.

If the laundry has to be removed, the 

washing machine door can be opened 

as follows:

1.

Switch off the appliance. Disconnect 

the mains plug.

2.

Drain the water.

3.

Pull the emergency release 

downwards with a tool and release.

The washing machine door can now 

be opened.

www.devicemanuals.eu/

Содержание WM N Series

Страница 1: ...Register your product online siemens home bsh group com welcome en QVWUXFWLRQ 0DQXDO DQG QVWDOODWLRQ QVWUXFWLRQV Washing machine WM N www devicemanuals eu ...

Страница 2: ...ating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This signa...

Страница 3: ...undry 23 Preparing the laundry 23 Sorting laundry 23 Starching 24 Dyeing bleaching 24 Soaking 24 C Detergent 25 Correct selection of detergent 25 Saving energy and detergent 25 0 Programme default settings 26 Temperature 26 Spin speed 26 Ready in 26 Additional programme settings27 speed eco 27 Water Plus Rinse Plus 28 Less Ironing 28 Prewash 28 1 Operating the appliance 28 Preparing the washing ma...

Страница 4: ...y crack burst This appliance must only be used for washing domestic laundry consisting of machine washable items and hand washable woollens see label on item Using the appliance for any other purpose is outside of the scope of its intended application and is forbidden This appliance is suitable for operation with mains water and commercially available detergents and care products must be suitable ...

Страница 5: ... with a lack of experience or knowledge as long as they are supervised or have received instruction on how to use the appliance safely and they have understood the potential risks of using the appliance Children must not play with this appliance Do not allow children to clean or maintain this appliance unsupervised Keep children under 3 years and pets away from this appliance Do not leave the appl...

Страница 6: ...tation Rinse eyes skin thoroughly if they it come s into contact with detergents or care products Keep detergents and care products out of the reach of children Installation Warning Risk of electric shock fire material damage damage to the appliance If the appliance is not installed properly this may lead to a dangerous situation Ensure the following The mains voltage on your power socket must mat...

Страница 7: ...ot come into contact with any heat sources Warning Risk of fire material damage damage to the appliance The use of extension cords or power strips may result in fire due to overheating or short circuiting Connect the appliance directly to an earthed socket that has been correctly installed Do not use extension cords power strips or multi way couplers Warning Risk of injury material damage damage t...

Страница 8: ...Pa 10 bar Materialdamage damagetotheappliance If the water hoses are altered or damaged this may result in material damage or damage to the appliance The water hoses must not be kinked crushed altered or severed Materialdamage damagetotheappliance The use of hoses supplied by other brands to connect to the water supply may result in material damage or damage to the appliance Use the hoses supplied...

Страница 9: ...e appliance door when it is open Riskofinjury If you climb onto the appliance the worktop may break which may result in injury Do not climb onto the appliance Riskofinjury If you reach into the drum while it is still rotating you risk injuring your hands Wait until the drum has stopped rotating Warning Risk of scalding When washing at high temperatures there is a risk of scalding if you come into ...

Страница 10: ...ity There is a risk of electric shock if you come into contact with live components Therefore please note Switch off the appliance Disconnect the appliance from the power supply pull out the plug Never take hold of the mains plug with wet hands When removing the mains plug from the socket always take hold of the plug itself and never the mains cable otherwise this may damage the mains cable Do not...

Страница 11: ...nvironmental protection EnvironmentalprotectionPackaging used appliance Tips on economical use For optimum energy and water savings fill the appliance with the maximum amount of laundry for each programme Overview of programmes Supplementary sheet for the operating and installation instructions Wash normally soiled laundry without a prewash Save energy and detergent when washing lightly and normal...

Страница 12: ...onnecting PositioningandconnectingIncluded with the appliance Notes Check the machine for transport damage Never use a damaged machine If you have any complaints contact the dealer from whom you purchased the appliance or our after sales service Moisture inside the drum is due to final testing The content of the drum and the hoses delivered with the appliance vary depending on the model Standard A...

Страница 13: ...rst Do not install the washing machine in areas exposed to frost or outdoors Caution Water damage The connection points for the water supply hose and water drain hose are under high water pressure To prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requir...

Страница 14: ...components Do not remove the appliance covering plate Notes Recess width of 60 cm required Only install the washing machine underneath a continuous worktop that is securely connected to adjacent cabinets Removing the transport locks Caution Damage to the appliance The machine is secured for transportation using transport locks If the transport locks are not removed the machine may become damaged w...

Страница 15: ...ply hose approx 2 20 m for standard models individual component number for the after sales service 00353925 Water inlet Warning Risk of electric shock The Aqua Stop contains an electric valve There is a risk of electric shock if you immerse the Aqua Stop safety valve in water Do not immerse the safety valve in water Notes Only operate the washing machine using cold mains water Do not connect the m...

Страница 16: ...er supply hose to the water tap 26 4 mm and to the appliance not necessary for Aqua Stop models as this is permanently installed Model Standard Model Aqua Secure Model Aqua Stop Note Open the water tap carefully checking the leak tightness of the connection points The screw connection is under mains water pressure Water outlet Caution Water damage If the drain hose slips out of the washbasin or th...

Страница 17: ...pecialist retailers Levelling Level the appliance using a spirit level Incorrect levelling may result in intense noise vibrations and wandering 1 Loosen the lock nuts using a wrench by turning it in a clockwise direction 2 Check the alignment of the washing machine with a spirit level and adjust it if necessary Change the height by turning the appliance feet All four appliance feet must stand firm...

Страница 18: ...s cable does not come into contact with heat sources Before washing for the first time The washing machine was thoroughly tested before leaving the factory To remove any residues from the product and to remove water that may be left over from the test run the first wash cycle without any laundry Note The washing machine must be correctly installed and connected Page 12 1 Check the appliance Note N...

Страница 19: ...e the hoses Installing the transport locks 1 Remove the covers and keep them in a safe place Use a screwdriver if necessary 2 Insert all four sleeves Clip the mains cable securely in the holders Insert and tighten the screws Before switching on the appliance again Notes The transport locks must be removed Removing the transport locks on page 14 To prevent unused detergent from flowing straight int...

Страница 20: ...ing to know the appliance 20 Getting to know the appliance GettingtoknowtheapplianceWashing machine Detergent drawer 0 Operating display panel 8 Loading door with door handle Service flap www devicemanuals eu ...

Страница 21: ...isplay panel Note The tables show possible setting options and information in the display panel these differ depending on the model Programmes Supplementary sheet for the operating and installation instructions 0 Programme selector 8 Display panel for settings and information www devicemanuals eu ...

Страница 22: ...pending on the model Depending on the selected program settings and model Indicator symbol in formation on the dis play panel Description kg Recommended load Program progress Ÿš Program end 0 Program end with Rinse Stop selected Œ Washing machine door Adding removing laundry on page 31 Faults and what to do about them on page 38 Tap Faults and what to do about them on page 38 w Childproof lock Chi...

Страница 23: ...laundry bag Close any zips button up any cover buttons Brush sand out of pockets and collars Sorting laundry Sort your laundry according to the care instructions and manufacturer s information on the care labels depending on Type of fabric fibre Colour Note Laundry can discolour or not be cleaned correctly Wash white and coloured items separately Wash new coloured items separately the first time y...

Страница 24: ... to bleach clothes Soaking 1 Pour soaking agent detergent into compartment II in accordance with the manufacturer s instructions 2 Select the desired programme 3 Press the I button to start the programme 4 After approx ten minutes press the I button to pause the programme 5 After the desired soaking time press the I button again to continue or change the programme Notes Load laundry of the same co...

Страница 25: ...old max 40 C Detergent for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and information Measuring and adding detergent and care...

Страница 26: ...ramme that has been selected The remaining time may be increased or decreased according to the changed temperature values Spin speed 0 rpm 0 Spin speed Depending on what stage the programme is in you can change the spin speed in rpm revolutions per minute before and during the programme Setting The rinsing water is drained but there is no spin The laundry stays wet inside the drum e g for items th...

Страница 27: ... several start ups of spin cycles Fluctuations in power supply Water pressure infeeding speed Additional programme settings AdditionalprogrammesettingsThe available settings vary depending on the model You can find an overview of all settings available for selection in each programme on the supplementary sheet for the operating and installation instructions speed eco speedperfect ecoperfect speed ...

Страница 28: ...h cycle and into compartment II for the main wash cycle 1 Operating the appliance OperatingtheappliancePreparing the washing machine Notes The washing machine must be correctly installed and connected Positioning and connecting on page 12 Before washing for the first time run a wash cycle without laundry Before washing for the first time on page 18 1 Connect the mains plug 2 Turn on the water tap ...

Страница 29: ...rogrammes Supplementary sheet for the operating and installation instructions Placing laundry into the drum Warning Risk of death Items of laundry pretreated with cleaning agents that contain solvents e g stain remover cleaning solvent may cause an explosion after being loaded into the washing machine Hand rinse items of laundry thoroughly beforehand Notes Mix items of laundry of varying sizes Lau...

Страница 30: ...r care products If accidentally swallowed seek medical advice Note Dilute viscous fabric softener and fabric conditioner with a little water This prevents blockages in the washing machine s piping Pour the detergent and care products into the appropriate compartments depending on the model 1 Pull out the detergent drawer as far as possible 2 Add detergent and or care products 3 Close the detergent...

Страница 31: ... is running and childproof lock is activated the programme continues when the appliance is switched back on To remove the laundry at the end of the programme deactivate the childproof lock The childproof lock remains active even once the washing machine has been switched off Adding removing laundry After starting the programme you can add or remove laundry as required Press the I button to pause t...

Страница 32: ...hing off the appliance 1 Turn the programme selector to the off position The appliance is switched off 2 Open the door and remove the laundry 3 Turn off the tap Note Not required for Aqua Stop models Notes Always wait until the programme ends as the appliance could still be locked At the end of the programme the appliance switches to energy saving mode The lighting goes out and the I button flashe...

Страница 33: ...signals e g at the end of the programme and or The volume of the button signals and or Switch on or off the drum clean reminder In order to change these settings you will need to activate the setting mode Activating the setting mode 1 Turn the programme selector to position 1 The washing machine is switched on 2 Press the I button and at the same time turn the programme selector clockwise to posit...

Страница 34: ...ce Cleaning agents that contain solvents e g cleaning solvent can damage surfaces and components in the machine Do not use cleaning agents that contain solvents Prevent detergent residue from building up and odours from forming by following these instructions Notes Ensure the room in which the washing machine is set up is well ventilated Leave the door and detergent drawer open slightly when the w...

Страница 35: ...ergent drawer or on its housing To remove residues 1 Pull out the detergent drawer Press down the insert and fully remove the drawer 2 Remove the insert a Push the insert upwards from below with your finger b If the measuring aid for liquid detergent is used pull it upwards 3 Clean the detergent drawer and insert with water and a brush and dry it Clean the inside of the housing as well 4 Fit the i...

Страница 36: ...ce flap 4 Take the drain hose out of the retainer Remove the sealing cap and allow the water to flow out into a suitable container Replace the sealing cap and place the drain hose in the retainer 5 Carefully unscrew the pump cover residual water may leak out Clean the interior pump cover thread and pump housing The impeller in the drain pump must be able to rotate Refit the pump cover and screw it...

Страница 37: ...op safety valve in water Do not immerse the safety valve in water First reduce the water pressure in the supply hose 1 Turn off the tap 2 Select any programme except Rinse Spin Drain Empty 3 Press the I button Allow the programme to run for approximately 40 seconds 4 Turn the programme selector to the off position Disconnect the mains plug 5 Clean the filter on the tap Disconnect the hose from the...

Страница 38: ...o cool down Warning Risk of injury You may injure your hands if you reach into the drum while it is turning Do not reach into the drum when it is turning Wait until the drum has stopped turning Caution Water damage Any escaping water may cause water damage Do not open the washing machine door if water can be seen through the glass If the laundry has to be removed the washing machine door can be op...

Страница 39: ...he base trough the appliance is leaking Turn off the tap Call our after sales service Page 42 ƒ is flashing alternately with Ÿš at the end of the program Not a fault the unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed Distribute small and large items of laundry evenly in the drum Run the spin cycle again if necessary w The childproof lock...

Страница 40: ...the internal motor test may cause the drum to jerk or judder briefly when the wash program starts The washing water is not being pumped away Is Rinse Stop no final spin selected Page 32 Clean the drain pump Page 36 Clean the drain pipe and or the drain hose Page 37 Water is not visible in the drum Not a fault the water is below the visible area The spin result is not sat isfactory Laundry wet too ...

Страница 41: ...e same as during wash ing Is the appliance level Level the appliance Page 17 Are the appliance s feet secured Secure the appliance s feet Page 17 Have the transit bolts been removed Remove the transit bolts Page 14 The display panel indica tor lights do not work while the appliance is run ning Has there been a power failure Have the fuses blown has the circuit breaker tripped Reset replace the cir...

Страница 42: ...or or the service flap On the back of the appliance Trust the expertise of the manufacturer Contact us By doing so you can be sure that the repairs are carried out by trained service personnel using genuine spare parts J Technical data TechnicaldataDimensions 850 x 600 x 550 mm Height x width x depth Weight 63 83 kg depending on model Mains connection Mains voltage 220 240 V 50 Hz Nominal current ...

Страница 43: ... the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap 4 Appliances w...

Страница 44: ...DXVJHUlWH PE XQGHU 7UDGHPDUN LFHQVH RI 6LHPHQV Repair order and advice in the event of faults You can find the contact information for all countries in the attached after sales service directory GB 0344 892 8999 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute www devicemanuals eu ...

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