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24

After-sales service 

Before you call the after-sales service, please check whether you can 
correct the fault yourself 

 page

 

21.

You will be charged if a technician is called out, even during the warranty 
period.

You can find information about your nearest after-sales service here or in 
the After-sales service directory (depending on the model).

Please give the after-sales service the product number (E-Nr.) and 
production number (FD) of the appliance.

Enter the number of your appliance here.
You can find this information on the rating plate in the frame of the door.

Please help us to avoid unnecessary call-outs by quoting the product and 
production numbers. This will also save you the associated additional 
costs.

You can rely on the competence of the manufacturer.

 Please contact us. 

This way, you can ensure the repair is carried out by trained service 
technicians who are equipped with genuine spare parts.

Содержание WK14D321GC

Страница 1: ...siemens home bsh group com welcome Register your product online HQ DVKHU U HU QVWUXFWLRQ 0DQXDO DQG QVWDOODWLRQ QVWUXFWLRQV Washer Dryer WK14D321GC ...

Страница 2: ...ecked to ensure that it functions correctly and is in perfect condition For more information on our products accessories replacement parts and services see our website www siemens home bsh group com or contact our after sales service centres If the operating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these ope...

Страница 3: ...e washing for the first time 9 Preparing and sorting the laundry 9 Detergents and Care Products 11 Programmes 13 Washing and drying options 15 Washing and drying 17 Cleaning and care 19 What to do if 21 After sales service 24 Installation instructions Installation instructions 25 Appendix Table of programmes 30 Consumption rates 31 Index 32 ...

Страница 4: ... of age by persons who have limited physical sensory or mental abilities and by persons who have inadequate experience or knowledge provided they are supervised or have been instructed by a responsible person Children must not perform any cleaning or maintenance work without supervision Keep children under the age of 3 years away from the washer dryer Keep pets away from the washer dryer Install a...

Страница 5: ...er may overturn and cause injuries Do not lean on the open washer dryer door If you reach into the rotating drum you may injure your hands Do not grip the rotating drum Wait until the drum stops rotating Warning Risk of scalding When washing at high temperatures you may be scalded if you touch the hot washing water e g if draining hot washing water into a washbasin Do not touch the hot washing wat...

Страница 6: ...oor Warning Risk of choking Children may become wrapped in packaging film or packing parts if allowed to play with them or they may pull them over their heads and suffocate Keep packaging film and packaging parts out of the reach of children Warning Risk of poisoning Detergents and care products may be poisonous if consumed Keep detergents and care products out of the reach of children Warning Eye...

Страница 7: ...considerably lower energy consumption Measure the detergent according to the manufacturer s instructions and in line with the local water hardness If the laundry is subsequently dried in a tumble drier select the spin speed according to the tumble drier manufacturer s instructions WEEE This appliance is labelled in accordance with European Directive 2012 19 EU concerning used electrical and electr...

Страница 8: ...er intervention Drying is achieved using the condensation principle The condensate that is produced during drying runs via the drain hose into the drain tank Caution the water supply hose and water drain hose must be correctly connected during washing and drying page 28 The water hose must be open A safety device prevents the door from being opened during operation Before opening Make sure that th...

Страница 9: ...am childproof lock fluff removal cycle recommended load Indicator lamps Display Washing and drying options page 15 Spin rpm individual adjustment of the spin speed Option setting the washing options Select activation deactivation of the selected washing options Delay Start delays the start of the programme Dry setting the drying time Start Pause starts and stops the washing programme page 15 Butto...

Страница 10: ...d Close the detergent drawer Turn the program selector to a 60 C programme Press the Start button At the end of the programme set the programme selector to Off Open the door Leave the door open to allow the inside of the washer dryer to dry Sorting laundry for washing Wash white laundry separately from coloureds Unhemmed or torn items should not be washed in the appliance as they may fray The laun...

Страница 11: ...rs knitwear and jersey fabrics e g hosiery T shirts or sweatshirts inside out Preparing laundry for drying Only dry fabrics that have already been washed rinsed and spun Also spin delicate fabrics before drying Sort the items for washing according to material and desired level of dryness to ensure even drying Loading the laundry Before loading the washer dryer make sure that there are no foreign b...

Страница 12: ...rt in compartment II forwards as far as the stop and push it down Insert the detergent drawer Descaler can be added to compartments I and II according to the manufacturer s instructions Add detergent first followed by the descaler Detergents and care products Risk of poisoning Keep detergents and care products out of the reach of children Risk of chemical burns Take care when opening the detergent...

Страница 13: ...detergent to compartment II Only use liquid detergent for the main wash cycle with no prewash To do this Add the recommended amount of detergent to a liquid detergent measuring aid and place it in the drum or After folding down the liquid detergent insert add the liquid detergent to compartment II of the detergent drawer Use the scale on the liquid detergent insert as a guide for the dosage of liq...

Страница 14: ...colour Delicates Gentle programme for delicate washable fabrics e g silk satin synthetics or blended fabrics e g curtains Gentle spinning between the rinse cycles and reduced final spin speed Wool Wool becomes matted when subjected to heat moisture and movement The woollens programme takes these qualities into account and finds a compromise between standing still and movement Suitable for hand and...

Страница 15: ... the programme selector to Fluff Clean Press the Start Pause button You can also run the Fluff Clean programme at any time without prompting from the appliance Rinse Spin An additional rinse cycle with a final spin If the laundry is to be removed dripping wet set the spin speed to Rinse stop before starting the programme page 15 Empty Spin Drain the rinsing water following a programme with Rinse s...

Страница 16: ... 35 C Suitable for heavily soiled laundry Intensive Prolonged washing time Suitable for heavily soiled laundry with dried on stains Cannot be combined with R Flexi Time Q Easy iron Special spin sequence with subsequent fluffing Gentle final spin at reduced speed Slightly increased residual moisture in the laundry Reduces creasing and laundry is easier to iron Water Plus Increased water level and a...

Страница 17: ...is shown on the display panel Prewash N Main wash Rinse 0 Final spin ˆ Drying To change the programme Select a new programme Press Start Pause The new programme starts from the beginning Press and hold the Start Pause button while the programme is in progress until appears on the display panel and 0 Remaining time appear alternately while the programme is paused Press Start Pause to continue with ...

Страница 18: ...ecommended load in kg Press the Dry button to set the drying time page 16 Load the laundry page 10 Observe the maximum load Programme table page 30 Press the Start Pause button 0 Remaining time is shown on the display panel and the ˆ and symbols light up The drying programme starts Washing and drying Successive washing and drying Set the programme selector to the desired programme e g Cottons 60 C...

Страница 19: ...peed is set The water is drained and the washer dryer spins the laundry The programme is completed when appears in the display field The maximum spin speed depends on the selected wash programme If you do not wish to spin the laundry Set the spin speed to Rinse hold The water is drained but the washer dryer does not spin the laundry The programme is ended when appears in the display field Set the ...

Страница 20: ...washer dryer Observe the manufacturer s instructions regarding use and dosage After descaling and removing rust from the drum run the Rinse Spin programme several times to remove any remaining acid If any remaining metal objects e g coins paper clips needles nails have caused rust spots Use a chlorine free cleaning agent observe the manufacturer s instructions Never use steel wool Detergent drawer...

Страница 21: ...urn off the tap Choose any programme except Rinse Spin Empty Spin Press the Start Pause button Allow the programme to run for approximately 40 seconds Set the program selector to Off Unplug the mains plug from the socket Unscrew the water supply hose from the tap Clean the filter with a small brush Reconnect the hose Turn on the tap Check whether water comes out of the end of the hose If water is ...

Страница 22: ...ately Press the Start Pause button The door is not properly closed Close the door Plug not inserted properly into socket Insert plug correctly The maximum spin speed cannot be set The maximum spin speed depends on the programme selected Change programme as required The water is not drained Drain hose is twisted Fit the drain hose correctly Detergent pump is blocked Clean the drain pump page 20 Det...

Страница 23: ...to start spinning Not a fault The unbalanced load detection system attempts to redistribute an unbalanced load by starting to spin several times Always wash large and small items together Washing is not spun properly Large items of laundry are not evenly distributed in the drum The spin speed is automatically reduced for safety reasons Always wash large and small items together Washing results not...

Страница 24: ...es when power is restored If you wish to remove the laundry during a power cut you must first drain out the water page 20 Check whether the plug is plugged into the socket correctly the circuit breaker fuse has tripped if it has call the after sales service page 24 The door cannot be opened Rinse stop is selected Select the programme Empty Spin and press Start Pause The programme is running or the...

Страница 25: ...give the after sales service the product number E Nr and production number FD of the appliance Enter the number of your appliance here You can find this information on the rating plate in the frame of the door Please help us to avoid unnecessary call outs by quoting the product and production numbers This will also save you the associated additional costs You can rely on the competence of the manu...

Страница 26: ...not stand the washer dryer upside down or on its side Do not lift the washer dryer by protruding parts e g door Do not place the washer dryer behind a door or a sliding door which could obstruct the dryer door or prevent it from being opened This will prevent children from locking themselves in and putting their lives in danger Remove the transport braces and cross connectors and store in a safe p...

Страница 27: ...ing the appliance for the first time ensure that all transport safety bolts have been removed and kept safe for any subsequent transport If you need to transport the appliance at a later date always refit the transport safety bolts to prevent damage to the washer dryer Positioning and levelling Appliance stability is essential to ensure that the washer dryer does not creep during spin cycles The i...

Страница 28: ...dryer into place Do not use grease and or oil Levelling Intense noise vibrations and wandering may be the result of incorrect levelling All four appliance feet must stand firmly on the ground The washer dryer must not wobble Check the levelness of the washer dryer with a spirit level and correct if necessary The washer dryer must not rest against the sides of the installation recess The lock nuts ...

Страница 29: ...w the water supply hose to be kinked or squashed altered or cut strength no longer guaranteed Note the water pressure in the mains supply The water pressure should be between 50 900 kPa 0 5 9 bar at least 8 litres of water flow out per minute when the tap is turned on If the water pressure is higher a pressure reducing valve must be fitted Connect the cold water supply hose blue union nut to the c...

Страница 30: ...ications on the washer dryer rating plate The connected load and fuse required are shown on the rating plate Make sure that the mains plug fits the socket the cable cross section is adequate the earthing system is properly installed the appliance is not standing on the mains cable the mains plug is accessible at all times Changes to the mains cable may only be carried out by an electrician Do not ...

Страница 31: ...brics heat resistant fabrics made of cotton or linen G G G G G G A Easy Care 30 40 3 5 kg Easy care fabrics made of cotton linen synthetic fibres or blended fabrics G G A G G A G Mixed Fabrics 30 3 kg Fabrics made from cotton or easy care fabrics G G G G G A G Delicates 30 2 kg For delicate washable fabrics e g made of silk satin synthetic fibres or blended fabrics e g curtains A G A G A A A Wool ...

Страница 32: ...g performance tests are conducted according to EN50229 Maximum washing load is divided into 2 drying cycles 4 kg 130 min 3 kg 110 min and each drying load is dried by using Cottons 60 C Intensive intensive dry ˆ The values may deviate from the stated values depending on the following factors water pressure and hardness inlet temperature ambient temperature type and amount of laundry type and amoun...

Страница 33: ...lectrical connection 29 Emergency release 23 End of the programme 18 Environment Energy consumption 10 Environmental protection 6 F Fabric softener compartment in sert 19 Fault message 21 Faults 21 Filter Water supply hose 20 Final spin Display 8 First wash 9 Fluff Clean 14 Display 8 H Hazard warnings Detergent 11 Housing Cleaning 19 I Included with the appliance 26 Installation surface 25 Intensi...

Страница 34: ...ators 8 Start of a programme Display 8 T Time controlled drying Drying options 16 Transport safety bolts 26 U Unbalanced load detection sys tem 15 Use 17 W Washer dryer Positioning and levelling 27 Washing 17 and drying 17 Washing options 15 Washing options LED indicators 8 Washing programmes 13 Water 31 Water drainage 29 Water Plus 15 Water supply 28 Water supply hose Cleaning 20 WEEE 6 Wool 13 3...

Страница 35: ...34 ...

Страница 36: ...service can be found at www siemens home bsh group com or via our after sales service centres BSH Hausgeräte GmbH Carl Wery Str 34 81739 München GERMANY WK14D321GC 06 2017 8001062015 19291031901 Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG ...

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