en
Faults and what to do about them
44
Programme does not
start.
■
I
(Start/Reload)
or
û
(Finish in)
selected?
■
Door closed?
■
Childproof lock active? Deactivate.
Detergent solution is not
drained.
■
- - - -
(Rinse stop = without final drain/spin) selected?
■
Clean the drain pump.
■
Clean outlet pipe and/or drainage hose.
Water not visible in the
drum.
Not a fault – water below the visible area.
Spin result not satisfac-
tory.
Laundry wet/too damp.
■
Not a fault – unbalance detection system has stopped the spin cycle,
washing unevenly distributed. Distribute small and large items of laundry
in the drum.
■
Too low speed selected?
Spin cycle activated sev-
eral times.
Not a fault – unbalanced load detection system adjusts imbalance.
Residual water in the dis-
penser for care product.
■
Not a fault – effect of the care product not impaired.
■
If required, remove the insert. Clean the detergent drawer and re-insert it.
Compartment
M
is not
rinsed out completely.
Remove the insert. Clean the detergent drawer and reinsert it.
Odour formation in the
washer dryer.
■
Run the
Fluff Clean
90°C
programme without laundry and detergent.
■
Use appropriate detergent for daily washing.
■
keep the door and detergent dispenser open after using.
Status display
o
is on.
Foam may come out of
the detergent drawer.
Too much detergent used?
■
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
dispenser
II
. (Not for outdoor, sports and down-filled textiles!)
■
Reduce detergent dosage for the next wash cycle.
■
Use commercially available low foam detergent and care products which
are suitable for washer dryers.
Excessive noise, vibra-
tions and “wandering”
during the spin cycle.
■
Appliance aligned? Align the appliance.
■
Appliance feet fixed? Secure appliance feet.
■
Transportation bolts are removed? Removing the transportation
bolts.
Display panel/indicator
lights do not function
while the appliance is run-
ning.
■
Power failure?
■
Fuse tripped? Switch on/replace fuse.
■
If the fault occurs repeatedly, call customer service.
The programme duration
changes during the wash
cycle.
■
Not a fault – unbalanced load detection system adjusts imbalance.
■
Not a fault – foam detection function active. Additional rinse cycle.
Detergent residue on the
laundry.
■
Occasionally phosphate-free detergents contain water-insoluble residue.
■
Select
Rinse
or brush items when the laundry is dry.
Spin noise during the dry-
ing phase.
This is an innovative process known as thermal spinning used to reduce
energy consumption during the drying phase.
Faults
Cause/Remedy
