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Cleaning and servicing

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5 GHz WLAN (Wi-Fi): For indoor use only.

Cleaning and servicing

Cleaning and servicing

To keep your appliance working effi-
ciently for a long time, it is important
to clean and maintain it carefully.

Cleaning the tub

WARNING

Risk of harm to health!

Using detergents containing chlorine
may result in harm to health.

▶

Never use detergents containing
chlorine.

1.

Remove any coarse soiling in the
interior with a damp cloth.

2.

Add detergent to the detergent dis-
penser.

3.

Select the programme with the
highest temperature.
→

"Programmes", Page 18

4.

"Start the programme without
tableware." →

Cleaning products

Only use suitable cleaning products
to clean your appliance.
→

"Safe use", Page 11

Tips on appliance care

Follow the tips on appliance care to
make sure your appliance functions
properly at all times.

Action

Benefit

Wipe the door seals,
the front of the dish-
washer and the con-
trol panel regularly us-
ing a damp cloth and
washing-up liquid.

This ensures the parts
of the appliance will
remain clean and hy-
gienic.

If the appliance is not
going to be used for a
while, leave the door
slightly ajar.

This will prevent un-
pleasant odours.

Machine Care

Deposits, e.g. from remnants of food
and limescale, can cause your appli-
ance to malfunction. To avoid such
faults and reduce odours, we recom-
mend cleaning your appliance at reg-
ular intervals.
Machine Care combined with ma-
chine care products and machine
cleaners is the right programme for
the care of your appliance.

Tip:

You can get our tested and ap-

proved Dishwasher Care and Ma-
chine Cleaner for Dishwashers online
at https://www.siemens-home.bsh-
group.com/store or from customer
service.
Machine Care is a programme which
removes various deposits in one
washing cycle. Cleaning takes place
in two phases:

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Содержание SR93EX28ME

Страница 1: ...Dishwasher SR93EX28ME en User manual Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Страница 2: ... Information for test institutes 19 Favourite 19 Additional functions 20 Features 20 Top basket 21 Bottom basket 21 Cutlery drawer 22 Etagere 22 Folding prongs 22 Basket heights 23 Before using for the first time 23 Performing the initial configura tion 23 Water softening system 24 Overview of water hardness set tings 24 Setting the water softening sys tem 24 Special salt 24 Switching off the wate...

Страница 3: ...products 39 Tips on appliance care 39 Machine Care 39 Filter system 41 Cleaning spray arms 42 Troubleshooting 43 Appliance safety 43 Error code Fault display Sig nal 45 Washing results 47 Home Connect problem 53 Information on display panel 53 Malfunctions 54 Mechanical damage 55 Noise 55 Clean wastewater pump 56 Transportation storage and disposal 56 Removing the appliance 56 Protect appliance fr...

Страница 4: ...it has been damaged in transit Intended use Read the information on intended use to ensure that you use the appliance correctly and safely Only use this appliance As specified in this instruction manual For cleaning household tableware In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level Restriction on user group Avoid risks to chi...

Страница 5: ...with alternating current only via a properly installed socket with earthing The protective conductor system of the domestic electrical installation must be properly installed Never equip the appliance with an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole i...

Страница 6: ...vailable from Customer Service or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets Safe use Follow these safety instructions when using the appliance WARNING Risk of serious harm to health Failure to comply with safety instru...

Страница 7: ...on the appliance door when open Knives and utensils with sharp points can cause injuries Arrange knives and utensils with sharp points in the cutlery basket with the points downwards on the knife shelf or in the cutlery drawer WARNING Risk of scalding If you open the appliance door while the programme is run ning hot water may splash out of the appliance Open the appliance door carefully if the pr...

Страница 8: ...a cracked or fractured sur face Never pull on the power cord to unplug the appliance Al ways unplug the appliance at the mains If the appliance or the power cord is damaged immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap Call Customer Service Page 57 Repairs to the appliance should only be carried out by trained specialist staff Improper repairs ...

Страница 9: ... putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close WARNING Risk of crushing With higher level appliances children can become crushed between the appliance door and cabinet doors underneath Keep an eye on children when opening and closing the ap...

Страница 10: ...en away from the appliance when open WARNING Risk of suffocation Children may become trapped in the appliance and suffocate Use the childproof lock if fitted Never let children play with or operate the appliance Safety systems Protect children from possible hazards resulting from the appli ance The appliance is equipped with a Childproof lock Page 12 ...

Страница 11: ...her near heat sources e g radiat ors heat storage tanks ovens or other appliances that gener ate heat Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have been used before If the water pressure is to...

Страница 12: ... the appliance door Opening appliance door Page 31 Environmental protection and saving energy Environmental protection and saving energy Help protect the environment by us ing your appliance in a way that con serves resources and by disposing of reusable materials properly Disposing of packaging The packaging materials are environ mentally compatible and can be re cycled Sort the individual compon...

Страница 13: ...eck it is in working order It is possible that water has left marks on the appliance These marks will disappear after the first wash cycle The delivery consists of the following Dishwasher Operating instructions Installation Instructions Warranty Installation material Steam guard plate Mains cable Quick reference guide Installing and connecting the appliance You can position your built under or in...

Страница 14: ...e a new water sup ply hose 1 Consult the installation instructions supplied for the steps required here 2 Connect the appliance to the drink ing water connection using the en closed parts Observe the Technical data Page 59 3 When doing so check that the drinking water connection is not kinked crushed or twisted Electrical connection Connect your appliance to the power supply Connecting the applian...

Страница 15: ...your appliance Familiarise yourself with the parts of your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 1 Rating plate Rating plate with E number and FD number Page 58 The data you need for Customer Service Page 57 1 Depending on the appliance specifications ...

Страница 16: ...ry drawer Page 22 9 Cutlery shelf1 Cutlery shelf Page 22 10 Upper spray arms The upper spray arms wash the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 42 11 Lower spray arm The lower spray arm washes the tableware in the bot tom basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms P...

Страница 17: ... supply 6 WLAN display Home Connect Page 36 7 Programme buttons and additional functions Programmes Page 18 Additional functions Page 20 8 Start button Starting the programme Page 32 9 button If you press for approx 3 seconds you can open the basic settings 10 Remote Start Remote Start Page 37 11 Timer programming Setting timer programming Page 32 12 Door opener1 Opening the appliance door Page 31...

Страница 18: ...actors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Intensive 70 Tableware Washing pots and pans non fragile tableware and cutlery Level of soiling Removing stubborn burned or dried on food remnants containing starch and protein Intensive Pre Rinse Cleaning 70 C Intermediate rinse Final rinse 69 C Drying All Additional ...

Страница 19: ...sumption val ues Information for test institutes Test institutes are provided with in formation for comparability tests e g according to EN60436 These are the conditions for conduct ing the tests however they are not the results or consumption values E mail enquiries to dishwasher test appliances com The product number E Nr and the production number FD are required here They can be found on the ra...

Страница 20: ...t of the pro gramme and at any time when the pro gramme is running Energy and water con sumption are increased If you select this additional function automatic door opening Page 34 in the o02 setting is deactiv ated Additional func tion Use HygienePlus To ensure a higher hy giene status for the ap pliance and tableware the temperature is raised and maintained for an extra long period Especially su...

Страница 21: ...asket 2 To prevent the basket from sud denly dropping down hold the side of the basket by the top edge 3 Press in the levers on the right and left on the outside of the basket The basket can then slip down slightly 4 Raise or lower the basket evenly to the right level Basket heights Page 23 Check that the basket is level on both sides 5 Slide the basket back in Bottom basket Arrange pans and plate...

Страница 22: ...d glasses or for large items of cutlery e g wooden spoons or serving cutlery If you do not need the cutlery shelf you can fold it up Folding prongs Use the folding prongs to position tableware securely e g plates You can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the prongs fold them down 1 Depending on the appliance specifications ...

Страница 23: ...ure the settings for initial start up Performing the initial config uration On initial start up or after a reset to the factory settings you will need to make settings Tip Connect your appliance to a mo bile device You can conveniently change all settings via the Home Connect app Home Connect quick start Page 37 Requirement The appliance has been installed and connected Page 13 1 Add special salt ...

Страница 24: ...5 27 38 Hard 3 8 5 4 H06 39 62 Hard 5 5 8 9 H07 Note Set the water hardness determ ined on your appliance Setting the water softening sys tem Page 24 With a water hardness of 0 8 E you can dispense with special salt and switch off the water softening system Switching off the water softening system Page 25 Setting the water softening system Set the water hardness on your appli ance 1 Determine the ...

Страница 25: ...d out 4 Place the lid back on the dis penser and turn to close Switching off the water softening system If you find the special salt refill indic ator irritating e g when using com bined detergents with salt replace ment substances you can switch the salt refill indicator off Note To avoid damage to the appliance only switch off the water softening system in the following cases The water hardness ...

Страница 26: ...er x rinse cycles 6 Additional run time in minutes 6 Additional water consumption in litres 5 Additional power consumption in kWh 0 05 The consumption values specified are laboratory measurements determ ined in accordance with the currently applicable standard and using the Eco 50 programme and the factory value of the water hardness is set to 16 20 E Rinse aid system Rinse aid system You can use ...

Страница 27: ...u can switch the rinse aid sys tem off Tip The function of rinse aid is lim ited with combined detergents You will generally get better results using rinse aid 1 Press 2 To open the basic settings press for 3 seconds a The display shows Hxx a The display shows 3 Press repeatedly until the display shows the value set at the factory r04 4 Press repeatedly until the dis play shows r00 5 To save the s...

Страница 28: ...th powder and liquid detergent the dosage can be individually adjusted to the level of soiling of the table ware For better washing and drying results and to avoid damage to the appli ance please additionally use Spe cial salt Page 24 and Rinse aid Page 26 Combined detergent Besides conventional separate deter gents a number of products are available with additional functions These products contai...

Страница 29: ... if the rinse aid and special salt refill indicators light up wash ing programmes will run properly with combined detergents The function of rinse aid is limited with combined detergents You will generally get better results using rinse aid Use tablets with a special drying performance Adding detergent 1 To open the detergent dispenser press the locking latch 2 Add the detergent to the dry deter g...

Страница 30: ... tableware was not dishwasher safe Only put glasses and china in the dish washer if it is marked as dishwasher safe by the manufacturer The chemical com position of the deter gent causes damage Use a detergent marked as gentle on tableware by the man ufacturer Highly caustic alkaline or highly acidic clean ing agents in particu lar commercial or in dustrial cleaning agents are not suit able for di...

Страница 31: ...y arms make sure that they can turn freely Do not place small parts in the tablet collecting tray and do not block it with tableware so as not to obstruct the lid of the deter gent dispenser Removing tableware WARNING Risk of injury Hot tableware can cause burns to the skin When hot tableware is sensitive to shock may crack and can result in injury When the programme has ended do not empty the app...

Страница 32: ...dditional functions to complete the washing programme selected Note The additional functions which can be used depend on the pro gramme selected Programmes Page 18 Press the button for the relevant additional function Additional functions Page 20 a The additional function is set and the additional function button flashes Setting timer programming You can delay the start of the pro gramme by up to ...

Страница 33: ...Terminate programme To end a programme early or to switch from a programme that has already started you will need to can cel it first Press for approx 4 seconds a All displays light up a As soon as the displays are off the display shows 0h 01m and the residual water is pumped out a The programme is canceled and ends after approx 1 minute Switching off appliance 1 Please note the information on Saf...

Страница 34: ...etting the amount of rinse aid Page 27 Switch the rinse aid system off with level r00 Intensive drying d00 1 d00 d01 The temperature is increased during the final rinse which improves the drying result This may increase the run time slightly Note Not suitable for delicate items of tableware Switch Extra Dry on d01 or off d00 Hot water A00 1 A00 A01 Set cold water or hot water connec tion Only set ...

Страница 35: ...If the Eco drying function is activ ated the end of the programme is not indicated by an audible signal tone Childproof lock c00 1 c00 c01 Switch the Electric childproof lock Page 12 on or off Level c00 switches the childproof lock off autoOpen Dry o02 1 o00 o02 Activate or deactivate automatic opening of the appliance door during the drying phase The following settings are possible With the o00 s...

Страница 36: ...display shows the required set ting 4 Press repeatedly until the dis play shows the right value You can change several settings 5 To save the settings press for 3 seconds Home Connect Home Connect This appliance is network capable Connect your appliance to a mobile device to control its functions via the Home Connect app The Home Connect services are not available in every country The avail abilit...

Страница 37: ...e network Wi Fi at its installation location 1 With the help of the Home Connect App scan the QR code 2 Follow the instructions in the Home Connect app Home Connect settings Adapt Home Connect to your needs You can find the Home Connect set tings in the basic settings for your ap pliance Which settings the display shows will depend on whether Home Connect has been set up and whether the appliance ...

Страница 38: ...llowing types of data to the Home Connect server initial registration Unique appliance identification consisting of appliance codes as well as the MAC address of the Wi Fi communication module in stalled Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your appliance Status of any previous reset to factory settin...

Страница 39: ...o make sure your appliance functions properly at all times Action Benefit Wipe the door seals the front of the dish washer and the con trol panel regularly us ing a damp cloth and washing up liquid This ensures the parts of the appliance will remain clean and hy gienic If the appliance is not going to be used for a while leave the door slightly ajar This will prevent un pleasant odours Machine Car...

Страница 40: ...l panel or if advised to do so by the display Notes Run the Machine Care programme without any tableware in the dish washer Only use machine care products and machine cleaners specially designed for dishwashers Make sure that there are no alu minium parts e g extractor hood grease filters or aluminium pans in the interior of the appliance If you have not run Machine Care after 3 washing cycles the...

Страница 41: ... filter system Check that no foreign objects fall into the sump 1 2 3 Pull down the micro filter to re move 4 Press the locking catches to gether and lift the coarse filter out 1 2 5 Clean the filter elements under run ning water Carefully clean the rim of dirt between the coarse and the fine fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into...

Страница 42: ... the spray arms regularly 1 Unscrew the upper spray arms and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arms and screw firmly in place ...

Страница 43: ...dently To prevent the appliance door opening accidentally activate the childproof lock Appliance door does not open at the end of the pro gramme Automatic door opening is not activated Activate the automatic door open ing Overview of basic settings Page 34 Childproof lock is activated Deactivate the childproof lock Door is not correctly adjus ted Adjust the appliance door as de scribed in the inst...

Страница 44: ...ted Press the top of the door in the middle twice in quick succession Door is not correctly adjus ted Adjust the appliance door as de scribed in the installation instruc tions Appliance has no power Check the mains plug and fuses 1 Position the emergency release supplied on the top right and left of the cabinet panel 2 Open the appliance door by pulling lightly Appliance door and door seal are soi...

Страница 45: ... Water is continuously run ning into the appliance 1 Turn off the water tap 2 Call Customer Service Page 57 E 32 00 will light up altern ately or indicator for water supply lights up Supply hose is kinked Install the supply hose without kinks Water tap is turned off Turn on the water tap Water tap is jammed or furred up Turn on the water tap The flow rate must be at least 10 l min when the water s...

Страница 46: ...ks into position E 61 02 will light up altern ately Wastewater pump is blocked Clean the wastewater pump Clean wastewater pump Page 56 Cover of the wastewater pump is loose Secure the cover of the Wastewa ter pump Page 56 so it clicks into position E 90 01 will light up altern ately Mains voltage is too low This is not a fault on the appliance 1 Contact an electrician 2 Have the mains voltage and ...

Страница 47: ...an angle where possible The combined detergent used has a poor drying per formance 1 Use rinse aid to improve drying per formance 2 Use a different combined detergent with a better drying performance Extra Dry not activated to im prove drying performance Activate Extra Dry Tableware removed too early or drying process not yet ended 1 Wait until the programme ends 2 Only remove tableware 30 minutes...

Страница 48: ...basket is overfilled 1 Arrange tableware with sufficient space in between The spray jets must reach the sur faces of the tableware 2 Avoid points of contact Spray arm rotation is blocked Arrange tableware so that it does not obstruct spray arm rotation Spray arm nozzles are blocked Clean the Spray arms Page 42 Filters are soiled Clean the filters Cleaning filters Page 41 Filters are inserted incor...

Страница 49: ...the tab is not at tained Select a more intensive Pro gramme Page 18 or use Powder detergent Page 27 Washing effect and dissolv ing performance are re duced after a prolonged storage time or detergent is very lumpy Change your detergent Page 27 Water marks on plastic parts Due to laws of physics droplet formation on plastic surfaces is unavoidable After drying water marks are visible Select a more ...

Страница 50: ...hange Detergent Page 27 Washing programme selec ted too weak Select a more intensive washing programme Programmes Page 18 Tea residue or lipstick marks on tableware Washing temperature is too low Select a programme with a higher washing temperature Programmes Page 18 Too little detergent is being used or is unsuitable Use a suitable Detergent Page 27 and follow the manufac turer s instructions for...

Страница 51: ... detergents Page 29 Plastic parts inside the appli ance are discoloured Plastic parts inside the appli ance may become discol oured during the life of the dishwasher Discolouration can come about and will not impair functioning of the ap pliance Plastic parts are discol oured Washing temperature is too low Select a programme with a higher washing temperature Programmes Page 18 Tableware has been p...

Страница 52: ...anding time after wash cycle ends Use a programme with a lower tem perature Programmes Page 18 Set the softening system to the wa ter hardness Use detergent with a glass protec tion component Rust spots on cutlery Cutlery is not sufficiently rust resistant Knife blades are often more severely af fected Use rust resistant tableware Cutlery may also rust if washed together with rust ing items Do not...

Страница 53: ...nect cannot be implemented correctly Home Connect set incor rectly Please consult the documents sup plied for Home Connect Technical fault is present Please consult the information about support in the documents supplied for Home Connect Information on display panel Fault Cause troubleshooting Special salt refill indicator lights up Insufficient special salt Add Special salt Page 24 Sensor does no...

Страница 54: ...is taking place Wait until the software update has finished Appliance functions have failed 1 Pull out the mains plug or switch off the fuse 2 Wait at least 2 minutes 3 Connect the appliance to the power supply 4 Switch the appliance on Appliance does not start The mains fuse has tripped Check the relevant fuse Mains cable is not inserted 1 Check whether the socket works 2 Check whether the mains ...

Страница 55: ... its decor or attached parts should not knock against adjacent cabin ets or the worktop Automatic door opening is not in home position Wait for a second after opening the appliance door Lid on the detergent dis penser cannot be closed Detergent dispenser or lid are blocked by sticky deter gent residue Remove detergent residue Noise Fault Cause troubleshooting Filling valves making knock ing noises...

Страница 56: ... 6 Lift the pump cover inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal You can find out here how to prepare your appliance...

Страница 57: ...aterials can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dis...

Страница 58: ... number FD and the consecutive numbering Z Nr of your appliance The contact details for Customer Ser vice can be found in the enclosed Customer Service directory or on our website Product number E Nr pro duction number FD and con secutive numbering Z Nr You can find the product number E Nr the production number FD and the consecutive numbering Z Nr on the appliance s rating plate The rating plate ...

Страница 59: ... of printing its web address had not yet been published Please then fol low the instructions on searching for models The model identifier is made up of the characters before the slash in the product number E Nr on the rating plate Alternatively you can also find the model identifier in the first line of the EU energy label Information regarding Free and Open Source Software This product includes s...

Страница 60: ... 60 Reference OSSREQUEST The cost of performing your request will be charged to you This offer is valid three years from the date of pur chase or at least as long as we offer support and spare parts for the re spective appliance ...

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Страница 64: ...001547293 9001547293 000325 442 V5 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG ...

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