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Customer service

Customer service

Customer

service

If you are unable to rectify the fault,

please contact your customer service.

We will always find an appropriate

solution in order to avoid unnecessary

visits by engineers. Contact information

for your nearest customer service can

be found on the back of these

instructions for use or on the enclosed

customer service list. When calling,

please state the appliance number

(E-Nr. = 1) and the production number

(FD = 2) which can be found on the

rating plate

on the appliance door.

Trust the expertise of the

manufacturer.

assistance. You can therefore be sure

that the repair is carried out by trained

service technicians who carry original

spare parts for your domestic

appliances.

Please note that customer service

employees would never ask for your

Home Connect password.

Installation and

connection

Installat

ion and c

onnection

The dishwasher must be connected

correctly, otherwise it will not function

properly. The specifications for the inlet

and outlet as well as the electrical

connected loads must correspond with

the required criteria as

specified in the following paragraphs

or in the installation instructions.

Install the appliance in the correct

sequence:

Checking appliance on delivery

Installation

Drainage connection

Drinking water connection

Electrical connection

Contents of package

If you have any complaints, contact the

dealer from whom you purchased the

appliance or our customer services.

■

Dishwasher

■

User manual

■

Installation instructions

■

Quick reference guide*

■

Warranty*

■

Installation materials

■

Steam guard plate*

■

Rubber apron*

■

Power cord

* depending on the features of your

dishwasher

Safety instructions

Please follow the safety instructions

under

"Installation" on page 6

(1U

Содержание SN Series

Страница 1: ...5HJLVWHU RXU SURGXFW RQOLQH VLHPHQV KRPH FRP ZHOFRPH en Instruction manual Dishwasher SN SX ...

Страница 2: ... 08 HPX h 2 B J R 1 1 121 1B1J1R1Z1b1j9 9 929 9B9J Ù 5HVHW VHF 6HWXS VHF ...

Страница 3: ... 17 Remote diagnostics 17 Declaration of Conformity 17 Water softening system special salt 18 Water hardness table 18 Adjusting the water softening system 18 Using special salt 19 Detergent with a salt component 19 Switching off water softening system 19 Rinse aid 20 Setting amount of rinse aid 20 Switching off rinse aid refill indicator 21 Utensils 21 Not suitable 21 Glass and utensil damage 21 L...

Страница 4: ...ing the appliance on 36 Time preselection 37 Programme end 37 Switching off the appliance 37 Interrupting the programme 37 Terminating the programme 38 Changing the programme 38 2 Cleaning and maintenance 38 Overall condition of the machine 38 Special salt and rinse aid 39 Filters 39 Spray arms 40 3 Fault what to do 40 Error message 40 Waste water pump 41 Fault table 42 4Customer service 51 5 Inst...

Страница 5: ...responsible for their safety how to use the appliance safely and have understood the associated hazards Children must not play with on or around the appliance Children must not clean the appliance or carry out general maintenance unless they are at least 8 years old and are being supervised Keep children below the age of 8 years old at a safe distance from the appliance and power cable Before you ...

Страница 6: ...on the dishwasher rating plate 9J If the power cord of this appliance is damaged it must be replaced with a particular power cord To prevent injury the power cord may be purchased from customer service only If the dishwasher is installed in a high sided unit the unit must be secured properly If the dishwasher is installed below or above other domestic appliances follow the information for installa...

Страница 7: ...housing on the water connection contains an electric valve The supply hose contains electrical connection cables Do not cut through the supply hose Do not immerse the plastic housing in water In daily use Read and observe the safety information and instructions for use on the packaging for cleaning and rinsing agents Ensure that you follow the safety instructions even when operating the appliance ...

Страница 8: ...isk of injury The covers are available as optional accessories from customer service or specialist outlets depending on the features of your dishwasher Warning Risk of explosion Do not add any solvents to the rinsing compartment Danger of explosion Warning Risk of scalding Open the door carefully when the programme is still running There is a risk of hot water spraying out of the appliance Warning...

Страница 9: ... can no longer be closed Childproof lock door lock Doorlock The child proof lock door lock protects children from potential hazards which the dishwasher poses Warning Risk of suffocation Children may become locked in the dishwasher and suffocate Always completely close the appliance door when leaving the dishwasher Activate the child proof lock door lock as follows 1 Pull the catch of the child pr...

Страница 10: ...to type Please ask your dealer or inquire at your local authority about current means of disposal Packaging All plastic parts of the appliance are identified with internationally standardised abbreviations e g PS polystyrene Therefore plastic waste can be sorted out when the appliance is being disposed of Please follow the safety instructions under Delivery Page 6 Old appliances Please follow the ...

Страница 11: ...ogramme button Information on the selected programme is indicated on the display window at the top 3 To leave press Info button 8 On off switch 0 Programme buttons 8 Info button Display window at top H Rinse aid refill indicator P Salt refill indicator X Selection buttons Time preselection h Remote start button Additional functions START button 2 Front display Open door button B Remote start displ...

Страница 12: ...tched on for the first time you are taken directly to the settings for the initial start up Note If you select Home Connect during the initial start up make further settings via your dishwasher App Observe the supplied Home Connect documents On the display window at the top the following text appears for manual selection Scroll with Set with Leave with Setup 3 sec The required settings for the ini...

Страница 13: ... taken directly to the settings for the initial start up Rinse aid disp Level 5 Amount of rinse aid affects drying When using Multitabs select setting 0 Water connection Cold water Connection to hot water 40 60 C or cold water 40 C possible Initial start up settings Factory setting Infotext by pressing Info button depending on the features of your dishwasher Basic setting Factory setting Infotext ...

Страница 14: ...foLight on Light is projected to signal an active cleaning cycle Start up programme Eco 50 When switching on the last selected programme appears Tone volume Setting 2 Volume of signal at end of programme Button volume Setting 2 Volume when using buttons Child proof lock Off Activated child proof lock impedes opening of door Wi Fi on off Switch wireless network connection on off Network login Manua...

Страница 15: ...uments Follow the steps specified by the App to make the settings Setting up Home Connect You can set your dishwasher by pressing the remote start button h or proceed as follows 1 Open the door 2 Switch on ON OFF switch 3 Press Info button 8 for 3 seconds until the following text is indicated on the display window at the top Scroll with Set with Leave with Setup 3 sec 4 Keep pressing button R unti...

Страница 16: ...pp setting establishes the link between the dishwasher App and your user account Following successful connection the following text is indicated on the display window at the top Observe the supplied Home Connect documents About data protection When your Home Connect dishwasher is connected for the first time to a WLAN network which is connected to the Internet your Home Connect dishwasher transmit...

Страница 17: ...he display Wi Fi without a connection to the Home Connect server Wi FiwithoutaconnectiontotheHomeConnectserver You can use the Home Connect app to disconnect from the Home Connect server The appliance is then locally connected to your mobile device without however any connection to the Home Connect server Note If you did not deactivate the connection to the Home Connect server check your Internet ...

Страница 18: ...The amount of salt dispensed can be set from 0 to 62 E Salt is not required at the set value 0 8 Set the softening system as follows 1 Ask your local water utility company for the water hardness value of the tap water 2 Required setting can be found in the water hardness table 3 Open the door 4 Switch on ON OFF switch 5 Press Info button 8 for 3 seconds until the following text is indicated on the...

Страница 19: ...as illustrated do not use table salt or tablets The water is displaced and runs out depending on the features of your dishwasher Using detergents with salt component Detergentwithasaltcomponent If combined detergents with a salt component are used special salt can usually be omitted up to a water hardness of 21 dH 37 fH 26 Clarke 3 7 mmol l If the water hardness is over 21 dH salt must be used Swi...

Страница 20: ...inse aid with a cloth This prevents excessive frothing during the next rinse cycle Setting amount of rinse aid The amount of rinse aid to be dispensed can be set from 0 to 6 Set the amount of rinse aid to be dispensed to 5 to obtain a very good drying result Do not change the amount of rinse aid unless there are streaks or water stains on the utensils Set a lower level to avoid streaks Set a highe...

Страница 21: ...s These decors are not dishwasher proof Plastic parts not resistant to heat Copper and tin utensils Utensils which are soiled with ash wax lubricating grease or ink Aluminium and silver parts have a tendency to discolour and fade during the wash cycle Even some types of glass e g crystal glass objects may turn cloudy after many wash cycles Glass and utensil damage Causes Glass type and glass produ...

Страница 22: ... glasses in the upper basket 12 depending on the features of your dishwasher Note Utensils must not be placed above the tablet collecting tray 1B These may block the lid of the detergent dispenser and prevent it from opening fully Lower basket Arrange pots and plates in the lower basket 9 depending on the features of your dishwasher Tip Heavily soiled utensils pans should be placed in the lower ba...

Страница 23: ... You can take out the cutlery drawer Depending on the features of your dishwasher you can fold down the side shelves to provide more room for taller items of cutlery The front rows of prongs can be folded down to provide room for wider handles depending on the features of your dishwasher Etagere Etagere The etagere and the space underneath can be used for small cups and glasses or for larger items...

Страница 24: ...lded down This facilitates arrangement of pots bowls and glasses Fold down the spikes as follows 1 Press lever forwards 1 2 Fold down spikes 2 Small items holder Smallitemsholder Depending on the features of your dishwasher the upper basket is fitted with small items holders The small items holders can be used to securely attach light plastic parts Knife rack Kniferack Depending on the features of...

Страница 25: ...ge the baking sheets as illustrated max 2 baking sheets and 2 grilles Note Ensure that the dishwasher is always operated with upper basket 12 or baking tray spray head Unloading the dishwasher To prevent water from dripping off the upper basket onto the utensils in the lower basket it is recommended to empty the appliance from the bottom up Tip Hot utensils are sensitive to shock Therefore when th...

Страница 26: ... basket along the upper edge This prevents it from suddenly dropping 3 To lower the upper basket press in both levers on the left and right on the outside of the basket The upper basket lowers With cutlery basket Upper basket Lower basket Setting 1 max ø 22 cm 31 cm Setting 2 max ø 24 5 cm 27 5 cm Setting 3 max ø 27 cm 25 cm With cutlery drawer Upper basket Lower basket Setting 1 max ø 16 cm 31 cm...

Страница 27: ...ately large amount of active ingredients for all cleaning tasks Modern powerful detergents predominantly use a low alkaline formulation with phosphate and enzymes Phosphates bond the lime in the water Enzymes break down starch and remove protein Phosphate free detergents are less frequent These have a slightly weaker lime bonding capacity and require a higher dosage To remove coloured stains e g t...

Страница 28: ...re it dissolves in doses Tip If the utensils are only lightly soiled slightly less than the indicated amount of detergent is usually adequate Suitable detergents and care products can be purchased online via our website or via customer service see back page Combination detergent Apart from conventional detergents Solo a number of products are offered with additional functions These products contai...

Страница 29: ...of a tablet is adequate for the Intensive programme for some models When using washing powder you can apply some of this cleaning agent to the inside of the appliance s door Even if the rinse aid and or salt refill indicator is lit the rinse programme will run correctly with combined detergents If using detergents in a water soluble protective cover Take hold of the cover with dry hands only and p...

Страница 30: ...art dried common household food remnants Á Ù Auto 45 65 all Is optimised according to the soilingwiththe aid of sensors mixed utensils and cutlery part dried common household food remnants â à Eco 50 all Pre Rinse Clean 50 Intermediate rinse Final rinse 35 Dry sensitiveutensils cutlery temperature sens itive plastic and glasses slightly adhesive fresh food remnants É è Auto 35 45 intensiveZone Var...

Страница 31: ...n values Request by e mail to dishwasher test appliances com The product number E no and the production number FD are required which you can find on the rating plate 9J on the appliance door sensitiveutensils cutlery temperature sens itive plastic and glasses slightly adhesive fresh food remnants ñ ð Quick wash 45 Extra dry Shine and Dry Clean 45 Intermediate rinse Final rinse 50 all types of uten...

Страница 32: ...s them for an extra long time to obtain a defined disinfection performance Continuous use of this function increases the hygiene status This additional option is ideal for cleaning e g chopping boards and baby bottles Ï intensiveZone intensiveZone Perfect for a mixed load You can wash very soiled pots and pans in the lower basket together with normally soiled utensils in the upper basket The spray...

Страница 33: ...conds This saves all set values in the appliance AquaSensor AquaSensor depending on the features of your dishwasher The Aqua sensor is an optical measuring device light barrier which measures the turbidity of the rinsing water The AquaSensor is used according to the programme If the AquaSensor is active clean rinsing water can be transferred to the next rinse bath and water consumption can be redu...

Страница 34: ...energy and water Sensitive This setting adjusts the programme strength for the effective removal of food remnants even if the amount of soiling is low The energy and water consumption is adjusted accordingly Very sensitive This setting adjusts the programme strength for difficult conditions of use for example firmly dried on food remnants This setting is recommended if using biological or eco dete...

Страница 35: ...ance door If the base panel is pulled forwards or if the appliance is installed at eye level with flush furniture front the display is not visible You can switch the optical display on or off Infolight infoLight depending on the features of your dishwasher While the programme is running a light spot shines on the floor under the appliance door Do not open the appliance door until the light point i...

Страница 36: ... fully 2 Open the door 3 Switch on ON OFF switch The Eco 50 programme has been preset for environmentally friendly operation whenever the appliance starts This programme remains selected if no other programme button 0 is pressed 4 Press START button 5 Close the door Programme sequence starts Note For ecological reasons the Eco 50 programme is preset whenever the appliance starts This conserves env...

Страница 37: ...me is displayed on the floor provided the TimeLight optical display is switched on and is visible depending on the features of your dishwasher Switching off the appliance Short time after the end of the programme 1 Open the door 2 Switch off ON OFF switch 3 Turn off tap does not apply to appliances with Aqua Stop 4 Remove the utensils when they have cooled down Note When the programme ends leave t...

Страница 38: ...your machine will help to prevent faults This saves time and prevents problems Overall condition of the machine Check rinsing compartment for grease and limescale deposits If you find such deposits Fill detergent dispenser 9 with detergent Start the appliance without utensils in the programme with the highest rinsing temperature Warning Health hazard due to detergents containing chlorine Always us...

Страница 39: ... aid Top up the salt and or rinse aid as soon as the refill indicators on the fascia P and H are lit or there is a prompt on the front display 2 depending on the features of your dishwasher Filters The filters 1j keep large foreign objects in the rinsing water away from the pump hese foreign objects may occasionally block the filters The filter system consists of a coarse filter a flat fine filter...

Страница 40: ...gain In the following overview you can find possible causes of malfunctions and helpful information for rectifying them Note If the appliance stops during dishwashing or does not start for no obvious reason first run the Abort programme function Reset Operating the appliance on page 33 Warning Improper repairs or use of non original spare parts may cause considerable damage and put the user at con...

Страница 41: ...reign objects Clean the waste water pump as follows 1 Disconnect the dishwasher from the power supply 2 Take out top basket 12 and bottom basket 9 3 Remove the filters 1j 4 Scoop out water use a sponge if required 5 Prise off the pump cover as shown using a spoon Grip the pump cover by the crosspiece and lift diagonally inwards 1 Remove cover completely 6 Check impeller wheel and remove any foreig...

Страница 42: ...utensils so that the intake opening is not obstructed Error code ƒ is lit Heating element calcified or soiled Clean appliance with dishwasher cleaning agent or descaler Operate the dishwasher with water softening system and check the setting Water softening system special salt on page 18 Fault code is lit Water protection system activated Turn off tap Call customer service and mention the fault co...

Страница 43: ... flashes Connection to the home network is not available Activate the wireless network on your router Home Connect cannot be implemented correctly Possible setting errors or a technichal fault Observe the supplied documents and support information for Home Connect Refill indicator for saltP and or rinse aid H is lit No rinse aid Refill rinse aid No salt Refill with special salt Sensor does not det...

Страница 44: ... yet Wait until program ends or wait until 30 min after program ends before removing utensils The eco rinse aid used has a limited drying performance Use a proprietary rinse aid Eco products may have limited effectiveness Plastic utensils not dry Special properties of plastic Plastic has a lower heat storage capacity and therefore dries less well Cutlery not dry Cutlery not arranged properly in th...

Страница 45: ...ly and or not engaged Insert and engage filters correctly Rinse programme too weak Select a more intensive rinse programme Increase sensitivity of the sensors Sensor setting on page 34 Utensilsprecleanedtoointensely sensors therefore decide on weak programme sequence Stubborn soiling cannot be completely removed Do not prerinse utensils Remove only large food remnants Increase sensitivity of the s...

Страница 46: ...after a prolonged storage time or detergent is very lumpy Change detergent Water stains on plastic parts Droplet formation on plastic surface is physically unavoidable After drying water stains are visible Use a more intensive programme more water changes Arrange utensils in a sloping position Use rinse aid If required increase softening setting Washable or water soluble coatings in the container ...

Страница 47: ...utensils Remove only large food remnants Increase sensitivity of the sensors Sensor setting on page 34 Recommended programme Eco 50 Coloured blue yellow brown difficult to remove to non removable coatings in the appliance or on stainless steel utensils Film formation consisting of ingredients from vegetables e g cabbage celery potatoes noodles or the tap water e g manganese Can be partly removed w...

Страница 48: ...tensely sensors therefore decide on weak programme sequence Stubborn soiling cannot be completely removed Do not prerinse utensils Remove only large food remnants Increase sensitivity of the sensors Sensor setting on page 34 Recommended programme Eco 50 Initial or existing irreversible clouding of glass Glasses not dishwasher proof only suitable for dishwasher Use dishwasher proof glasses Avoid lo...

Страница 49: ...ttached parts must close without obstruction Cover on the detergent dispenser cannot be closed Detergent dispenser or cover guide blocked by sticky detergent residue Remove detergent residue Detergent residue in the detergent dispenser 9 or in the tablet collecting tray 1B Spray arms blocked by utensils therefore detergent is not rinsed out Ensure that the spray arms can rotate freely The detergen...

Страница 50: ...e water jets strike the washing tank directly Load the appliance with more utensils or distribute the utensils more evenly in the dishwasher Light utensils move during the wash cycle Arrange light utensils securely Unusual foam formation Handwash liquid in the rinse aid dispenser Immediately refill rinse aid dispenser with rinse aid Rinse aid spilled Remove rinse aid with a cloth Fault Cause Remed...

Страница 51: ...loyees would never ask for your Home Connect password 5 Installation and connection Installationandconnection The dishwasher must be connected correctly otherwise it will not function properly The specifications for the inlet and outlet as well as the electrical connected loads must correspond with the required criteria as specified in the following paragraphs or in the installation instructions I...

Страница 52: ...nding on the features of your dishwasher Installation The required installation dimensions can be found in the installation instructions Level the appliance with the aid of the height adjustable feet Ensure that the appliance is situated securely on the floor A built under or integrated appliance which is installed subsequently as a free standing appliance must be secured to prevent it from overtu...

Страница 53: ...er temperature temperature of the incoming water of at least 40 C and no more than 60 C It is not recommended to connect the appliance to hot water if the water is supplied from an electric boiler To change the setting 1 Open the door 2 Switch on ON OFF switch 3 Press Info button 8 for 3 seconds until the following text is indicated on the display window at the top Scroll with Set with Leave with ...

Страница 54: ... Turn on the tap 2 Open the door 3 Switch on ON OFF switch 4 Select programme with the highest temperature The estimated programme duration is indicated on the display window at the top 5 Press START button 6 Close the door Programme sequence starts 7 Open the door after approx 4 minutes 8 Press START button until Program was terminated Ready in one minute is indicated at the top of the display wi...

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