System configuration and system status (web interface)
6.5 Expert functions
Power Line Booster
Operating Instructions, 11/2019, A5E36203125A-AG
119
6.5.4
Modem Core Dump
Figure 6-30 Modem Core Dump
In case of a fatal error of the modem firmware, the modem creates a complete copy of all
relevant data (core dump) for error diagnostics by SIEMENS PLB Support (
). The fact that a core dump is available is shown under
Errors and warnings and in the header area of all web pages.
In the first step, the core dump must be imported from the modem and saved on the system
to be downloaded later. While the file is being created, there may be communication
problems; this is why this process should not take place during production hours. It can take
up to 20 minutes for the download file to be created!
Only after this step is complete can you download the data. Because of its size, we
recommend downloading the file over a direct Ethernet connection.
After the core dump has been deleted, the error message will no longer be shown on the
web pages.
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