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SIMATIC IOT2020, SIMATIC IOT2040
Operating Instructions, 10/2016, A5E37656492-AB
57
Technical support
A
A.1
Service and support
You can find additional information and support for the products described on the Internet at
the following addresses:
●
Technical support (
https://support.industry.siemens.com
●
Support request form (
http://www.siemens.com/automation/support-request
●
After Sales Information System SIMATIC IPC/PG (
●
SIMATIC Documentation Collection (
http://www.siemens.com/simatic-tech-doku-portal
●
Your local representative
http://www.automation.siemens.com/mcms/aspa-db/en/Pages/default.aspx
●
Training center (
http://sitrain.automation.siemens.com/sitrainworld/?AppLang=en
●
Industry Mall (
https://mall.industry.siemens.com
When contacting your local representative or Technical Support, please have the following
information at hand:
●
MLFB of the device
●
BIOS version for industrial PC or image version of the device
●
Other installed hardware
●
Other installed software
Tools & downloads
Please check regularly if updates and hotfixes are available for download to your device. The
download area is available on the Internet at the following link:
After Sales Information System SIMATIC IPC/PG (