30
Communication tactics
“Get my
attention”
Before you start to
speak to me, make
sure you are in the
same room as me
and you have my
full attention.
“Face me”
Always turn and face me when
you talk. It helps me pick up any
visual clues you might give me.
“Get to
the point”
Use plain language
and don't waffle.
“Don’t cover
your mouth”
Speak clearly and use normal
lip movements, natural facial
expressions and gestures.
Содержание Octiv HP
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