©
Sieme
ns
AG
2003, M:\Mobil\R
65\C
F62
_TMO\en\sug\A65_f
aq.fm
Questions & Answers
64
VAR Langua
ge: en; V
A
R issue
date: 040413
left page (64)
of CF62 Leopard TMO SUG us, A31008-H6050-A40-1-4A19 (02.06.2004, 16:09)
SIM error.
SIM card not inserted correctly. Check that the SIM card is inserted correctly
(page 15).
Dirty SIM card contacts.
Clean SIM card with a dry cloth.
SIM card with wrong voltage.
Use 3V SIM cards only.
SIM card damaged
(e.g. broken).
Carry out a visual check. Change SIM card at service
provider.
No network
connection.
Signal weak.
Move higher, to a window or an open space.
Outside GSM range.
Check service provider's coverage area.
Invalid SIM card.
Notify the service provider.
New network not authorized.
Try manual selection or select a different network
(page 53).
Network call barring is set.
Check network barrings (page 52).
Network overloaded.
Try again later.
Phone loses
network.
Signal too weak.
Reconnection to another service provider is automatic
(page 53). Switching phone off and on again can
speed this up.
Calls not possible. Second line set.
Set first line
‘
(page 53).
New SIM card inserted.
Check for new barrings.
Charge limit reached.
Reset limit with PIN 2.
Credit used up.
Load credit.
Certain uses of
phone not
possible.
Call restrictions are in place.
Barrings can be set by service provider.
Check barrings (page 52).
Impossible to
make entries in
Phonebook.
Phonebook is full.
Delete entries in Phonebook or transfer to Address-
book (page 32).
Voice messaging
not functioning.
Call forwarding to mailbox not
set.
Set call forwarding to mailbox (page 48).
SMS (text mes-
sage)
T
flashing.
SMS memory is full.
To free up capacity, delete or file (page 39) messages
(SMS).
Function cannot
be set.
Not supported by service pro-
vider or registration required.
Contact your service provider.
Problem
Possible causes
Possible solution