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Customer service  

en

15

4

 Customer service

Customer 

service

If you are unable to rectify the fault, 

please contact our customer service. 

We will always find an appropriate 

solution in order to avoid unnecessary 

visits by engineers. 
The contact information for your nearest 

customer service can be found here or 

on the enclosed customer service list. 
When calling, please state the product 

number (E-Nr.) and the production 

number (FD) which can be found on the 

rating plate. 

Trust the expertise of the 

manufacturer.

 You can therefore be 

sure that the repair is carried out by 

trained service technicians who carry 

original spare parts for your domestic 

appliances.

Appliance self-test

Your appliance features a self-test 

programme which displays the fault 

which your customer service can rectify.

1.

Switch off the appliance and wait 

5 minutes.

2.

Switch on the appliance.

3.

Within the first 10 seconds after 

switching on, press and hold the 

super

 refrigerator compartment 

button for 3- 5 seconds until an 

audible signal sounds.

The self-test programme starts. 

While the self-test is running, a long 

audible signal sounds in the 

meantime.

If 2 audible signals sound after the 

end of the self-test and the set 

temperature is displayed, your 

appliance is OK.

If, at the end of the self-test, 

5 audible signals sound and the 

super

freezer compartment button 

flashes for 10 seconds, inform 

customer service.

When the programme has ended, 

the appliance switches over to normal 

operation.

Repair order and advice on 

faults

Contact information for all countries can 

be found on the enclosed customer 

service list.

--------

Guarantee

Detailed information on the warranty 

period and warranty conditions in your 

country are available from your 

customer service, your dealer and on 

our website.

GB 0344 892 8999 Calls charged at local or 

mobile rate.

IE 01450 2655

0.03 € per minute at 

peak. Off peak 0.0088 € 

per minute.

US 866 447 4363

toll-free

Содержание iQ500 KF21R Series

Страница 1: ...en User manual Refrigerator KI51R KI41R KI31R KF31R KI21R KF21R siemens home bsh group com welcome ...

Страница 2: ...first time 8 Electrical connection 8 Getting to know your appliance 8 Appliance 8 Controls 8 Interior fittings 9 1 Operating the appliance 9 Switching on the appliance 9 Switching off and disconnecting the appliance 10 Setting the temperature 10 Super cooling 10 M Alarm 10 Door alarm 10 U Refrigerator compartment 11 Note when storing food 11 Note the chill zones in the refrigerator compartment 11 ...

Страница 3: ...spray cans or explosive substances in the appliance Store high percentage alcohol tightly closed and standing up Risk of electric shock Improper installations and repairs may put the user at considerable risk If the power cord is damaged Immediately disconnect appliance from the power supply Have the appliance repaired by the manufacturer customer service or a similarly qualified person only Use o...

Страница 4: ...may use the appliance Supervise children while the appliance is being cleaned or maintained Never allow children to play with the appliance Risk of suffocation If the appliance features a lock keep the key out of the reach of children Keep children away from the packaging and its parts Damage To prevent damage Do not stand or support yourself on the base runners or doors Keep plastic parts and doo...

Страница 5: ...ug 2 Sever the power cord 3 Have the appliance disposed of professionally This appliance is labelled in accordance with European Directive 2012 19 EU concerning used electrical and electronic appliances waste electrical and electronic equipment WEEE The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU 5 Installation and connection I...

Страница 6: ...side the appliance The weight of the appliance may be up to 60 kg depending on the model Permitted room temperature The permitted room temperature depends on the climatic class of the appliance Information on the climatic class can be found on the rating plate The appliance is fully functional within the permitted room temperature If an appliance of climatic class SN is operated at colder room tem...

Страница 7: ...on the rear panel of the appliance does not warm up so intensely The appliance consumes less power if the warm air can escape Do not cover or block the ventilation openings Ventilate the room daily Using the appliance Open the appliance door only briefly The air in the appliance does not warm up so intensely The appliance must cool less frequently and therefore consumes less power Transport purcha...

Страница 8: ...tly installed socket The socket must comply with the following data Outside Europe Check whether the indicated current type of the appliance corresponds with the values of your power supply Appliance specifications are on the rating plate 3 Connect the appliance to a socket near the appliance The socket must be freely accessible even after the appliance has been installed Getting to know your appl...

Страница 9: ...d remove Storage compartment Vario Fig You can store large bottles in the lower storage compartment Push storage compartment to the right or left Bottle holder Fig When you open and close the door The bottle holder prevents the bottles from overturning 1 Operating the appliance Operatingtheappliance Switching on the appliance 1 Press the button The appliance begins to cool 2 Set the required tempe...

Страница 10: ...f the sticker does not indicate OK gradually reduce temperature When the appliance is switched on it may take up to 12 hours until the set temperature is reached Correct setting Super cooling Super cooling cools the refrigerator compartment as cold as possible Switch on super cooling mode e g before placing large quantities of food in the compartment for cooling drinks quickly Note When super cool...

Страница 11: ...ll before placing it in the appliance This avoids transference of flavours and discolouration of the plastic parts Leave warm food and drinks to cool down before placing them in the refrigerator compartment Note the chill zones in the refrigerator compartment The air circulation in the refrigerator compartment creates different chill zones Coldest zone The coldest zone is between the arrow stamped...

Страница 12: ...ensation droplets or frost The rear panel defrosts automatically The condensation drains off into the condensation channel Fig The condensation runs from the condensation channel to the evaporation pan where it evaporates Note Keep the condensation channel and drainage hole clean so that the condensation can drain and odours do not form D Cleaning Cleaning Caution Avoid damaging the appliance and ...

Страница 13: ...itch the appliance on again 7 Store food in the appliance 8 Check whether the formation of odours is still occurring after 24 hours 9 Lighting Lighting Your appliance features a maintenance free LED light Only customer service or authorised technicians may repair the light Noises Noise Normal noises Droning A motor is running e g refrigerating unit fan Bubbling buzzing or gurgling Refrigerant is f...

Страница 14: ...mains plug has not been inserted properly Connect the mains plug The fuse has tripped Check the fuses The power has failed Check whether the power is on Display indicates E Electronics have detected a fault Call the customer service Customer service on page 15 A warning signal sounds and the alarm button is lit Press the alarm button Alarm is switched off Appliance door is open Close the appliance...

Страница 15: ...he appliance 3 Within the first 10 seconds after switching on press and hold the super refrigerator compartment button for 3 5 seconds until an audible signal sounds The self test programme starts While the self test is running a long audible signal sounds in the meantime If 2 audible signals sound after the end of the self test and the set temperature is displayed your appliance is OK If at the e...

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Страница 22: ... BOVGBDUVSFE CZ 4 BVTHFS UF NC VOEFS 5SBEFNBSL JDFOTF PG 4JFNFOT 9001042241 9001042241 9604 en ...

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