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Troubleshooting

Fault

Cause and troubleshooting

The operation does
not start or is inter-
rupted.

Different causes are possible.

▶

Check any notifications that appear in the display.
→

"Displaying information", Page 16

Appliance does not
heat up and "Demo
mode is switched on"
appears in the dis-
play.

Device is in demo mode.

Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and back on again.

Switch off demo mode within three minutes in the
→

"Basic settings", Page 28

There has been a power cut.

▶

Open and close the appliance door once after a power failure.

The appliance is checked and is ready to use.

The appliance does
not start and "Cook-
ing compartment too
hot" appears in the
display.

The cooking compartment is too hot for the selected dish or type of heating.

▶

Allow the cooking compartment to cool down and start again.

The time is not dis-
played when the ap-
pliance is switched
off.

Basic setting has been changed.

▶

Change the basic setting for the time display.
→

"Basic settings", Page 28

Appliance door can-
not be opened.

The cleaning function locks the appliance door; lights up in the display.

▶

Allow the appliance to cool down until goes out in the display.

The childproof lock locks the appliance door.

▶

Use the

button to deactivate the childproof lock.

→

"Childproof lock", Page 26

You can switch off the lock in the basic settings.
→

"Basic settings", Page 28

HomeConnect is not
working correctly.

Different causes are possible.

▶

Go to www.home-connect.com.

The control panel
cannot be opened.

The circuit breaker is faulty.

▶

Check the circuit breaker in the fuse box.

There has been a power cut.

▶

Check whether the lighting in your kitchen or other appliances are working.

Malfunction

Call the after-sales service.
→

"Customer Service", Page 39

If there is water in the water tank, empty the water tank:

‒

Open the appliance door.

‒

Grip on the right and left below the control panel.

‒

Slowly pull out the control panel and push it upwards.

Steam escaping from
ventilation slots dur-
ing cooking

Escaping steam is not a fault.
No action required.

The appliance re-
quests descaling
without the counter
appearing in ad-
vance.

The set water hardness range is too low.

Descale the appliance.
→

"Descaling", Page 33

Check the water hardness and set this in the basic settings.
→

"Basic settings", Page 28

The appliance
prompts you to rinse
it.

During the descaling, the power supply is interrupted or the appliance is switched off.

▶

Rinse the appliance twice.
→

"Descaling", Page 33

"Fill water tank" ap-
pears in the display
even though the wa-
ter tank has been
filled.

The water tank has not clicked into place.

▶

Insert the water tank correctly so that it engages in the holder.
→

"Filling the water tank", Page 17

The water tank has fallen out. Shaking has caused parts to come loose in the water tank.
The water tank is leaking.

▶

Order a new water tank.

Содержание HN678GE.6B

Страница 1: ...8GE 6B en User manual and installation instructions Register your product on My Siemens and discover exclusive ser vices and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Страница 2: ...s Read the special installation instructions Only a licensed professional may connect ap pliances without plugs Damage caused by in correct connection is not covered under the warranty Only use this appliance To prepare meals and drinks For household use and similar applications such as In kitchens for employees in shops offices and other commercial sec tors in agriculture by customers in hotels a...

Страница 3: ...ance become hot during operation Never touch these hot parts Keep children at a safe distance Hot steam may escape when you open the appliance door Steam may not be visible de pending on the temperature Open the appliance door carefully Keep children at a safe distance If there is water in the cooking compartment when it is hot this may create hot steam Never pour water into the cooking compart me...

Страница 4: ...Food and its packaging and containers may catch fire Never heat food in heat retaining pack aging Do not leave food unattended while it is heating in containers made of plastic pa per or other combustible materials Never set the microwave power too high or the cooking time too long Follow the in structions provided in this user manual Never use the microwave to dry food Never defrost or heat food ...

Страница 5: ...en etrates this cavity it could cause the cook ware to crack Only use microwave safe cookware Cookware and containers made from metal or cookware with metal edging may lead to sparks being formed during simple mi crowave operation The appliance is dam aged Never use metal containers during mi crowave only operation Only use microwave safe cookware or use the microwave in combination with a type of...

Страница 6: ...an non stick baking trays or bak ing tins using the cleaning function Never clean accessories at the same time WARNING Risk of harm to health The cleaning function heats up the cooking compartment to a very high temperature so that food left over from roasting grilling and baking will burn off This process releases va pours which can irritate mucous membranes Keep the kitchen well ventilated while...

Страница 7: ...may damage the appliance or the inner door pane Metal e g a spoon in a glass must be kept at least 2 cm from the cooking compartment walls and the inside of the door Using accessories directly on top of one another causes sparks Do not combine the wire rack with the universal pan Always place accessories on different levels The universal pan and baking tray are not suitable for use with microwave ...

Страница 8: ... heat particu larly well Open the appliance door as little as possible during operation This will maintain the temperature in the cooking compartment and eliminate the need for the appli ance to reheat When baking multiple dishes do so in succession or in parallel The cooking compartment is heated after baking the first dish This reduces the baking time for the second cake If the cooking time is r...

Страница 9: ... off Button Function Use On off Switch the appliance on or off Menu Open the operating mode menu Information Display notifications Activate and deactivate the childproof lock Childproof lock Activate and deactivate the childproof lock Time setting options Press briefly Start or pause operation Press and hold for approx three seconds Cancel operation Rapid heat up Switch rapid heat up on and off St...

Страница 10: ...ing compartment make your appliance easier to use Shelf supports The rails in the cooking compartment enable you to place accessories at different heights Accessories Page 13 Your appliance has five shelf positions The shelf posi tions are numbered from bottom to top You can remove the rails e g for cleaning Rails Page 35 Lighting One or more oven lights illuminate the cooking com partment When yo...

Страница 11: ...e 275 C and grill set ting 3 the appliance reduces the temperature to ap prox 275 C or grill setting 1 after approx 40 minutes Symbol Types of heating Temperature range What it s used for and how it works Possible additional options 4D hot air 30 275 C Bake and roast on one or more levels The fan distributes the heat from the ring shaped heating element in the back wall evenly around the cooking c...

Страница 12: ...ecified or shorter Preheating is not useful 5 2 Types of steam heating This is where you can find an overview of the types of steam heating and their use Symbol Type of heating Temperature Use Reheating 80 180 C Gently reheat plated meals and baked items The steam ensures that the food does not dry out Proving dough 30 50 C Allow yeast dough and sourdough to rise The dough rises considerably more ...

Страница 13: ...microwave Page 20 6 2 Locking function The locking function prevents the accessories from tilt ing when they are pulled out You can pull out the accessories approximately halfway without them tipping The accessories must be inserted into the cooking compartment correctly for the tilt pro tection to work properly 6 3 Sliding accessories into the cooking compartment Always slide the accessory into t...

Страница 14: ...h a ra tio of one to one Tip If you use mineral water set the water hardness range to very hard If you use mineral water you must only use non carbonated mineral water Tip If your tap water is very hard we recommend that you use softened water If you use only softened water you can set your appliance to the softened water hardness range Setting Water hardness in mmol l German hardness in dH French...

Страница 15: ...tarting operation You must start each cooking operation ATTENTION If there is water on the cooking compartment floor when operating the appliance at temperatures above 120 C this will damage the enamel Do not use the appliance if there is water on the cooking compartment floor Wipe away any water on the cooking compartment floor before operation Press to start the operation a The settings the run ...

Страница 16: ...s Your appliance has different time setting options with which you can control its operation 10 1 Overview of the time setting options You can set a cooking time and an operation end time on the appliance The timer runs independently of the appliance during the operation Time setting option Use Timer You can set the timer to run inde pendently of the appliance during op eration It does not affect ...

Страница 17: ...Requirements The type of heating and a temperature or setting have been set A cooking time is set 1 Press 2 Press 3 To set a later end time turn the rotary selector 4 Press to start the operation a The status bar shows a notification when the opera tion starts The appliance is in standby mode a Once the start time has been reached the appli ance starts heating and the cooking time starts counting ...

Страница 18: ...ead and pastries from the day before Setting the type of steam heating Note Observe the instructions for the types of steam heating Types of steam heating Page 18 A cooking time must always be set for steam heat ing Requirement The water tank has been filled Filling the water tank Page 17 1 Press 2 Press Steaming 3 Use the rotary selector to select the required steam type of heating 4 Press the te...

Страница 19: ...other set tings are also reset 1 Press to pause operation 2 Press the type of heating 3 Turn the rotary selector to select the required type of heating a The corresponding recommended temperature ap pears on the display Changing the temperature You can change the temperature at any time Use the rotary selector to change the temperature a The change is applied immediately Changing the steam setting...

Страница 20: ... own or in combination with a type of heating 12 1 Cookware and accessories with microwave To heat food evenly and avoid damaging your appli ance it is important to only use the right cookware and accessories Follow the cookware manufacturer s instructions Unless otherwise specified place the cookware and accessory on level 2 Microwave safe Cookware and ac cessories Information Cookware made from ...

Страница 21: ...Risk of burns At the highest settings in microwave only mode the drying function will automatically switch on an addi tional heating element to heat the cooking compart ment Never touch the inside surfaces of the cooking com partment or the heating elements while they are hot Keep children at a safe distance 1 Press 2 Select the Microwave in the operating modes menu 3 Press the required microwave ...

Страница 22: ...applied immediately Changing the type of heating If you change the type of heating the temperature also changes and the cooking time is reset 1 Press to pause operation 2 Press the types of heating 3 Use the rotary selector to change the type of heat ing 4 Press to resume operation 13 Meat probe Cook with precision by inserting the meat probe into the food and setting a core temperature on the app...

Страница 23: ...rature and core temperature are in the centre and to the right of the display The cur rent temperature or core temperature is shown on the progress line under the focused value Press to display the exact core temperature a Once the dish is ready a signal sounds The appli ance stops heating A notification appears on the display 5 WARNING Risk of burns The cooking compartment accessories and meat pr...

Страница 24: ...ating temperature and cooking time are preset for programmes In order to obtain an optimal cooking result you must also set the weight Unless otherwise indicated set the total weight for your dish You can set the weight only in the intended range Recommended settings For the recommended settings the optimum type of heating is preset The display shows the type of heat ing You can adjust the preset ...

Страница 25: ...lector to select the required cat egory 4 Press Continue 5 Use the rotary selector to select the required food 6 Press Continue 7 Use the rotary selector to set the required dish 8 Press Continue 9 Adjust the settings if required For some dishes you can change the temperat ure the cooking time or the end time by pressing Adjust For some dishes you can set the weight directly using the rotary selec...

Страница 26: ...the time starts to count down 7 Once the cooking time has elapsed an audible sig nal sounds A note appears on the display confirm ing that the operation has finished The appliance stops heating up and responds again as usual out side of Sabbath mode Press to switch the appliance off The appliance automatically switches off after ap prox 10 to 20 minutes 17 Home Connect This appliance is network ca...

Страница 27: ...iance must be connected to your home net work and to the Home Connect app To configure the appliance s settings using the Home Connect app Remote control must be switched on in the basic settings When the Remote start function is deactivated only the appliance s op erating statuses are displayed in the Home Con nect app 1 Tap 2 Tap Remote start a The display will show 3 Configure a setting in the ...

Страница 28: ...the appli ance with Home Connect functionality conforms to the basic requirements and other relevant provisions of Dir ective 2014 53 EU A detailed RED Declaration of Conformity can be found online at www siemens home bsh group com among the additional documents on the product page for your appliance Hereby BSH Hausgeräte GmbH declares that the ap pliance with Home Connect functionality is in comp...

Страница 29: ... the basic settings will be re tained even after a power failure Discarding changes to the basic settings 1 Press 2 Press Discard a All your changes are discarded and not saved 19 Cleaning and servicing To keep your appliance working efficiently for a long time it is important to clean and maintain it carefully 19 1 Cleaning products In order to avoid damaging the various oven surfaces on the appl...

Страница 30: ...tely Door seal Hot soapy water Do not remove or scrub Cooking compartment Area Suitable cleaning agents Information Enamel surfaces Hot soapy water Vinegar water Oven cleaner Soak any heavily soiled areas and use a brush or steel wool Leave the appliance door open to dry the cooking compartment after cleaning it Notes It is best to use the cleaning function Self cleaning Page 31 Enamel burns at ve...

Страница 31: ...Never clean accessories at the same time The outside of the appliance gets very hot when the cleaning function is in progress Never hang combustible objects e g tea towels on the door handle Leave the front of the appliance clear Keep children at a safe distance If the door seal is damaged a large amount of heat is generated around the door Do not scrub or remove the seal Never operate the applian...

Страница 32: ...an ing assistance softens dirt by vaporising the soapy wa ter It is then easier to remove dirt 21 1 Setting the cleaning aid WARNING Risk of scalding If there is water in the cooking compartment when it is hot this may create hot steam Never pour water into the cooking compartment when the cooking compartment is hot Requirement The cooking compartment has cooled down completely 1 Remove the access...

Страница 33: ...ounts down a Once the first part of the descaling programme has finished an audible signal sounds The appliance prompts you to rinse twice 4 To rinse the appliance for each rinse cycle Open the control panel and remove the water tank Thoroughly rinse the water tank and fill it with fresh water Slide in the water tank and close the control panel Use to start rinsing a A signal sounds when each rins...

Страница 34: ...oor may have sharp edges Wear protective gloves Requirement The door cover has been removed 1 Undo and remove the screws on the left and right of the appliance door 2 Place a folded up tea towel in the appliance door 3 Close the appliance door 4 Pull the front pane up and out 5 Place the front pane down on a flat surface with the door handle facing down 6 Press the intermediate pane against the ap...

Страница 35: ...ear it click into place 10 Close the appliance door Note Do not use the cooking compartment again until the door panes have been correctly fitted 25 Rails To thoroughly clean the rails and the cooking compart ment or to replace the rails you can remove the rails 25 1 Detaching the rails WARNING Risk of burns The shelf supports get very hot Never touch the shelf supports when hot Always allow the a...

Страница 36: ...ialist staff If the appliance is defective call Customer Service WARNING Risk of electric shock Incorrect repairs are dangerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced by the manufacturer the manufac turer s Customer Service or a simil...

Страница 37: ...ck Page 26 You can switch off the lock in the basic settings Basic settings Page 28 HomeConnect is not working correctly Different causes are possible Go to www home connect com The control panel cannot be opened The circuit breaker is faulty Check the circuit breaker in the fuse box There has been a power cut Check whether the lighting in your kitchen or other appliances are working Malfunction 1...

Страница 38: ... the settings are unchanged A message appears in the display The point at which the maximum operating time is reached is determined by the corres ponding settings for an operating mode 1 To continue operation switch off the appliance with first 2 Then use to switch on the appliance and set the required operation Tip To prevent the appliance from switching off when you do not want it to set a cooki...

Страница 39: ... appliance s rating plate On some appliances with steam assisted cooking you will find the rating plate behind the control panel Make a note of your appliance s details and the Cus tomer Service telephone number to find them again quickly 29 How it works Here you can find the ideal settings for various types of food as well as the best accessories and cookware We have perfectly tailored these reco...

Страница 40: ...nd will remain succu lent and juicy Place the food to be roasted directly on the wire rack To catch any liquids that drip down place the uni versal pan into the cooking compartment one level below the wire rack Add up to litre of water to the universal pan de pending on the size and type of food that you want to roast You can make a sauce from the juices that are col lected This also means that le...

Страница 41: ...of water or lemon juice to the food Spread the food out so that as much of it as pos sible is in contact with the bottom of the cookware Food that is in contact with the bottom will cook more quickly than food that is piled up Use salt and seasoning sparingly When cooking food using the microwave mode most of the food s natural flavour will be retained Turn or stir the food 2 3 times during cookin...

Страница 42: ...70 190 60 75 Quiche Dark coated quiche tin 3 190 210 35 45 Bread or white bread Loaf tin 1 x 900 g or 2 x 450 g 2 180 200 1 20 30 Bread or white bread Loaf tin 1 x 900 g or 2 x 450 g 2 190 200 Medium 30 40 Bread or white bread Loaf tin 1 x 900 g or 2 x 450 g 2 190 200 40 50 Scones Baking tray 3 180 200 1 10 14 Biscuits Baking tray 3 140 160 1 10 25 Small cakes 12 cup tin 3 140 160 1 20 30 Pavlova ...

Страница 43: ...50 Medium 100 140 Turkey whole 4 8 kg Wire rack 2 150 160 12 12 4 Turkey whole 7 kg Wire rack 2 1 140 150 2 170 180 Medium Off 1 120 150 2 30 40 Meat loaf 1 kg 20 ml water Uncovered cookware 2 170 190 360 30 40 Diced meat e g beef pork lamb 500 g meat Covered cook ware 2 140 1 100 120 Diced meat e g beef pork lamb 500 g meat Covered cook ware 2 140 100 120 Complete meal with chicken Wire rack Wire...

Страница 44: ... pudding 125 g 500 ml milk Covered cook ware 2 1 600 2 180 1 10 2 20 25 9 Yoghurt Individual moulds Cooking compart ment floor 35 40 300 360 1 Preheat the appliance 2 Bone side down 3 Do not turn 4 Add the food after approx one hour 5 Preheat the appliance for 5 minutes 6 Preheat the appliance for three minutes 7 Turn the dish several times 8 Skin side down 9 Stir the food one or two times during ...

Страница 45: ...m thick Uncovered cook ware 2 4 80 1 30 50 Saddle of lamb bone less 200 g each Uncovered cook ware 2 4 80 1 30 45 1 Preheat the appliance Proving dough Always allow dough to prove in two steps Once in their entirety 1 dough fermentation and a second time when shaped 2 final fermentation Requirement The cooking compartment is cold 1 Dough fermentation Slide the wire rack into the cooking compart me...

Страница 46: ...ole e g joint raw meat 1 kg Uncovered cook ware 2 1 180 2 90 1 15 2 20 30 1 Minced meat mixed 500 g Uncovered cook ware 2 1 180 2 90 1 5 2 10 15 1 Chicken whole 1 2 kg Uncovered cook ware 2 1 180 2 90 1 10 2 10 15 1 Fish whole 300 g Uncovered cook ware 2 1 180 2 90 1 3 2 10 15 1 Berries 300 g Uncovered cook ware 2 180 5 10 Butter defrosting 125 g Uncovered cook ware 2 90 7 9 1 Turn the dish halfwa...

Страница 47: ...nce 29 8 Test dishes The information in this section is provided for test institutes to facilitate testing of the appliance in accordance with EN 60350 1 2013 or IEC 60350 1 2011 and EN 60705 2012 or IEC 60705 2010 Baking The setting values apply to food that is placed into a cold cooking compartment Please take note of the information on preheating in the recommended settings tables These setting...

Страница 48: ... 150 160 Low Off 1 10 2 20 25 Hot water sponge cake 2 levels Springform cake tin diameter 26 cm 3 1 150 170 2 30 50 1 Preheat the appliance for five minutes Do not use the rapid heating function 2 Preheat the appliance Do not use the rapid heating function Recommended settings for grilling Food Accessory cookware Shelf posi tion Heating func tion Page 11 Temperature in C grill set ting Cooking tim...

Страница 49: ... well as the rear panel of the cabinet situ ated above Ventilation slots and intake openings must not be covered The safe operation of this appliance can only be guaranteed if it has been installed to a professional standard in accordance with these installation instructions The in staller shall be liable for damages incurred as a result of incorrect installation Do not use the door handle for the...

Страница 50: ...r cord is too short contact Cus tomer Service Only use adapters approved by the manu facturer ATTENTION Carrying the appliance by the door handle could break it The door handle cannot sup port the weight of the appliance Do not carry or hold the appliance by the door handle 30 2 Appliance dimensions You will find the dimensions of the appliance here 30 3 Installation below a worktop Observe the in...

Страница 51: ...l unit Observe the installation dimensions and the installation instructions when installing in a tall unit To ventilate the appliance the intermediate floors must have a ventilation cut out In order to ensure sufficient ventilation of the appli ance there must be a ventilation opening of at least 200 cm in the base area To do this trim the base panel or fit a ventilation grille Ensure that the ai...

Страница 52: ...tive contact socket that has been correctly installed Insert the plug into the protective contact socket When the appliance is installed the mains plug of the power cord must be freely accessible If free ac cess to the mains plug is impossible an all pole isolating switch must be integrated into the perman ent electrical installation in accordance with the in stallation regulations Electrically co...

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Страница 56: ...hen GERMANY www siemens home bsh group com Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

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