Problem Correction
125
The message Please wait - Trunk error appears in the
system bar
z
Check the connection between the U
P0/E
PCI card and the
handset cradle and between the handset cradle and the hand-
set, or between the optiset E data/control adapter and the
COM port.
z
Check whether the optiset data/control adapter (if present) is
correctly plugged into the system telephone.
z
Check the connection between the U
P0/E
PCI card and the Hi-
com system or between the system telephone and the Hicom
system.
Once the system is correctly connected, the message disappears
and the Hicom Attendant P is again ready for operation.
The busy lamp field is malfunctioning
z
If the status button for a station is always red (indicating that
the station is busy), it may not mean that the station is con-
stantly conducting calls but, instead, that the station tele-
phone is defective or was removed from the Hicom system. If
such is the case, update the busy lamp field (
111).
z
If the status button for a station is always yellow (indicating
that the station is being called) and you cannot transfer the call,
it may mean that you are conducting a call or that you have a
call waiting. In such cases, you cannot transfer the call.
The directory no longer contains data
The directory database set3.mdb was moved to another directory
or was deleted. Under Windows 95/98, you can retrieve the unin-
tentionally deleted file from the Recycled directory or copy the back-
up file for the directory database (
118) back to the Attendant P
root directory.
