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    Trouble shooting

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Trouble shooting

Trouble shooting

Usually, faults are small matters that are easy to 

eliminate. Please read the information in the table 

before calling the after-sales service.

Notes

If 

 appears on the display, press and hold the 

button for the relevant cooking zone in order to read 

the fault code.

If the fault code is not listed in the table, disconnect 

the hob from the mains power supply and wait 

30 seconds before reconnecting it. If this code is 

displayed again, contact the technical after-sales 

service and specify which fault code has appeared.

If a fault occurs, the appliance will not switch to 

standby mode.

Indicator/symbol

Possible cause

Solution

None

The power supply has been disconnected. 

Use other electrical appliances to check whether a short circuit 

has occurred in the power supply. 

The appliance has not been connected as shown 

in the circuit diagram.

Make sure that the appliance has been connected as shown in 

the circuit diagram.

Electronics fault.

If the fault cannot be rectified, inform the technical after-sales ser-

vice.

The indicators are flashing

The control panel is damp or there is something 

on it.

Dry the control panel or remove the object.

Ù

 is flashing on the cooking 

zone displays

A fault has occurred in the electronics.

To acknowledge the fault, briefly cover the control panel with 

your hand.

”ƒ

 / 

“ˆ‹‚†

The electronics have overheated and have 

switched off the affected cooking zone.

Wait until the electronics have cooled down sufficiently. Then 

touch any symbol on the hob.

”…

 / 

“ˆ‹‚†

The electronics have overheated and all the 

cooking zones have been switched off.

Ӡ

 + heat setting and signal 

tone

There is hot cookware near the control panel. 

There is a risk that the electronics will overheat.

Remove the cookware that is causing the problem.The fault code 

will go out shortly afterwards. You can now resume cooking.

Ӡ

 and signal tone

There is hot cookware near the control panel. To 

protect the electronics, the cooking zone has 

been switched off.

Remove the cookware that is causing the problem. Wait a few 

seconds. Touch any touch control. When the fault code on the dis-

play goes out, you can resume cooking.

”‚

 / 

”‡

The cooking zone has overheated and has been 

switched off to protect the work surface.

Wait until the electronics have cooled down sufficiently before 

switching the cooking zone back on.

”‰

The cooking zone has been operating continu-

ously for an extended period.

The automatic safety shut-off function has been activated. See 

the section entitled 

“ˆ‹‚‹

The hob is unable to connect to your home net-

work or the extractor hood.

Acknowledge the fault code by touching any of the buttons. You 

can cook as usual without a connection.
If this code is displayed again, contact the technical after-sales 

service.

“Š‹‹‹
“Š‹‚‹

The operating voltage is incorrect/outside of the 

normal operating range.

Contact your electricity supplier.

—…‹‹

The hob is not connected properly

Disconnect the hob from the mains power supply. Make sure that 

it has been connected as shown in the circuit diagram.

š“

Demo mode is active

Disconnect the hob from the mains power supply. Wait for 

30 seconds before reconnecting it. Touch any button within the 

next 3 minutes. Demo mode is now deactivated.

Do not place hot cookware on the control panel.

Содержание EX9 LX Series

Страница 1: ...en Instruction manual Hob EX9 LX ...

Страница 2: ...2 Ø cm ...

Страница 3: ...ost function 17 Activating 17 Deactivating 17 x ShortBoost function 18 Recommendations for use 18 Activating 18 Deactivating 18 z Keep warm function 18 Activating 18 Deactivating 18 c Frying Sensor 19 Advantages when frying 19 Frying pans for the frying sensor 19 Temperature settings 20 Table 20 Teppan Yaki and Grill for the Flex Zone 23 Setting procedure 25 A Childproof lock 25 Activating and dea...

Страница 4: ...This appliance is intended for use up to a maximum height of 4000 metres above sea level Do not use covers These can cause accidents for example due to overheating catching fire or materials shattering Only use safety devices or child protection grilles approved by ourselves Unsuitable safety devices or child protection grilles may result in accidents This appliance is not intended for operation w...

Страница 5: ...ot wait until the hob turns off automatically after the pan is removed Warning Risk of electric shock Incorrect repairs are dangerous Repairs may only be carried out and damaged power cables replaced by one of our trained after sales technicians If the appliance is defective unplug the appliance from the mains or switch off the circuit breaker in the fuse box Contact the after sales service Risk o...

Страница 6: ...the hob Overview You will find the most frequently caused damage in the following table Damage Cause Measure Stains Boiled over food Remove boiled over food immediately with a glass scraper Unsuitable cleaning agent Only use cleaning agents that are suitable for this type of hob Scratches Salt sugar and sand Do not use the hob as a work surface or storage space Cookware with rough bases scratch th...

Страница 7: ...ous advantages Saves time when boiling and frying Saves energy Easier to care for and clean Spilled food does not burn on as quickly Heat control and safety the hob increases or decreases the heat supply as soon as the user changes the setting The induction hotplate stops the heat supply as soon as the cookware is removed from the hotplate without having to switch it off first Cookware Only use fe...

Страница 8: ...base of the cookware is uneven this may impair the heat supply Absence of pan or unsuitable size If no pan is placed on the selected hotplate or if it is made of unsuitable material or is not the correct size the power level displayed on the hotplate indicator will flash Place a suitable pan on the hotplate to stop the flashing If this takes more than 90 seconds the hotplate will switch off automa...

Страница 9: ... Always keep the control panel clean and dry Moisture can prevent it from working properly Do not place any cookware near the indicators or sensors The electronics could overheat Touch controls Main switch Ä Select the cooking zone 0 IIIIIIIIIIII Settings range PowerBoost and ShortBoost functions ý Flexible cooking zone ÿ Move function Ñ Lock the control panel for cleaning and childproof lock è Ke...

Страница 10: ...he cookware from the hotplate during cooking the residual heat indicator and the selected heat setting will flash alternately When the hotplate is switched off the residual heat indicator will light up Even after the hob has been switched off the residual heat indicator will stay lit for as long as the hotplate is still warm Hotplates Û Simple hotplate Use cookware that is a suitable size Þ Middle...

Страница 11: ...s time the hob will operate using the stored settings Setting a hotplate Set the desired heat setting in the settings area Heat setting 1 lowest setting Heat setting 9 highest setting Every heat setting has an intermediate setting This is marked with Note The left hand hotplates are set in the settings area on the left and the right hand and central hotplates are set in the settings area on the ri...

Страница 12: ...own food fry small portions in succession Cookware may reach high temperatures while the food is cooking We recommend that you use oven gloves You can find recommendations for energy efficient cooking in section Environmental protection Cooking table The table shows which heat setting is suitable for each type of food The cooking time may vary depending on the type weight thickness and quality of ...

Страница 13: ...s 3 cm thick 4 5 5 5 20 30 Hamburgers 2 cm thick 6 7 10 20 Fish and fish fillet plain 5 6 8 20 Fish and fish fillet breaded 6 7 8 20 Fish breaded and frozen e g fish fingers 6 7 8 15 Scampi prawns 7 8 4 10 Sautéeing fresh vegetables and mushrooms 7 8 10 20 Stir fry vegetables meat cut in Asian style strips 7 8 15 20 Stir fry frozen 6 7 6 10 Pancakes baked in succession 6 5 7 5 Omelette cooked in s...

Страница 14: ...ouching the symbol 3 Select the required heat setting from the settings area The hotplate is activated Notes If the hob switches itself off and then on again the flexible cooking zone is used as a single hotplate again To change the configuration settings for the flexible cooking zone refer to section Basic settings Linking the two hotplates Touch the ý symbol The flexible cooking zone has now bee...

Страница 15: ...searching and the heat setting of the area in which the vessel was detected is set You can find information on the size and positioning of the cookware in the section on Flex Zone Activation 1 Select one of the two hotplates in the flexible cooking zone 2 Touch the ÿ symbol it lights up more brightly The flexible cooking zone is activated as a single hotplate The heat setting in the area in which ...

Страница 16: ... the 0 symbol twice and then select the hotplate Change the cooking time in the settings area or set to delete the programmed cooking time Touch the 0 symbol to confirm the selected setting When the time has elapsed The hotplate switches itself off the x indicator flashes and the hotplate displays An audible signal sounds and the x indicator flash in the timer display When the 0 symbol is touched ...

Страница 17: ...oost function enables you to heat up large quantities of water faster than when using heat setting Š This function can always be activated for a hotplate provided the other hotplate in the same group is not in use see illustration Note The PowerBoost function can also be activated in the flexible area if the cooking zone is being used as a single hotplate Activating 1 Select a hotplate 2 Touch the...

Страница 18: ...Ensure that the diameter of the base of the cookware corresponds to the size of the hotplate You can find information on the type size and positioning of the cookware in section Induction cooking Activating 1 Select a hotplate 2 Touch the symbol twice The Ø indicator lights up The function has now been activated Deactivating 1 Select a hotplate 2 Touch the symbol The Ø indicator goes out and the h...

Страница 19: ...ctly Frying pans for the frying sensor Frying pans specifically suited for use with the frying sensor are available These optional accessories can be purchased from specialist retailers or through our technical after sales service Always quote the relevant reference number HZ390210 15 cm frying pan HZ390220 19 cm frying pan HZ390230 21 cm frying pan HZ390512 teppan yaki Recommended for the flexibl...

Страница 20: ... meat and vegetables 5 high Frying food at high temperatures e g rare steaks rare or medium potato fritters and fried potatoes Temperature setting Total frying time after the signal tone sounds min Meat Escalope plain1 4 6 10 Escalope breaded1 4 6 10 Fillet2 4 6 10 Chops1 3 10 15 Cordon bleu1 4 10 15 Viennese schnitzel1 4 10 15 Steak rare 3 cm thick 2 5 6 8 Steak medium 3 cm thick 2 5 8 12 Steak w...

Страница 21: ...3 4 15 Green asparagus1 3 4 15 Mushrooms3 4 10 15 Sautéing vegetables in oil3 1 10 20 Glazed vegetables3 3 6 10 Potatoes Potatoes boiled in their skin3 5 6 12 Fried potatoes made from raw potatoes3 4 15 25 Potato pancakes5 5 2 5 3 5 Swiss rösti4 2 50 55 Glazed potatoes3 3 10 15 Temperature setting Total frying time after the signal tone sounds min 1 Turn frequently 2 Add the oil and the food after...

Страница 22: ...ries3 5 4 6 Stir fries3 3 6 10 Spring rolls1 4 10 30 Camembert1 3 10 15 Miscellaneous Camembert1 3 7 10 Croûtons3 3 6 10 Dried ready meals6 1 5 10 Toasting almonds7 4 3 15 Toasting nuts7 4 3 15 Toasting pine nuts7 4 3 15 Temperature setting Total frying time after the signal tone sounds min 1 Turn frequently 2 Add the oil and the food after the signal tone 3 Stir frequently 4 Add the butter and th...

Страница 23: ... cooking time depend on the amount the condition and the quality of the food Note Set up the Flex Zone as a single cooking zone to ensure the function is activated correctly Cookware Temperature level Total frying time after the signal tone sounds min Meat Escalope plain1 4 6 10 Fillet1 4 6 10 Chops1 3 10 15 Steak rare 3 cm thick 1 5 6 8 Steak medium 3 cm thick 1 5 8 12 Steak well done 3 cm thick ...

Страница 24: ...4 3 10 15 Miscellaneous Toasting5 4 4 6 Croûtons2 3 6 10 Toasting almonds6 4 3 15 Toasting nuts6 4 3 15 Toasting pine nuts6 4 3 15 Cookware Temperature level Total frying time after the signal tone sounds min 1 Add oil if necessary and the food after the signal tone sounds Turn if necessary 2 Add oil if necessary and the food after the signal tone sounds Stir regularly 3 Add butter and the food af...

Страница 25: ...Switching off the frying sensor Touch the Õ symbol and select the hotplate The hotplate switches itself off and the residual heat indicator lights up AChildproof lock ChildprooflockYou can use the childproof lock to prevent children from switching on the hob Activating and deactivating the childproof lock The hob must be off To activate 1 Switch on the hob using the main switch 2 Touch and hold th...

Страница 26: ...unction early touch the Ñ symbol Notes An audible signal sounds 30 seconds after activation This indicates that the function is about to finish The cleaning lock does not lock the main switch The hob can be switched off at any time bAutomatic safety cut out Automaticsafetycut outIf a hotplate operates for an extended period and no settings are changed the automatic safety shut off is activated The...

Страница 27: ...Switched off ŠŠ Time until automatic switch off Audible signal duration for the timer function 10 seconds ƒ 30 seconds 1 minute ˆ Power management function Limiting the total power of the hob The available settings depend on the maximum power of the hob Deactivated Maximum power of the hob 1000 W minimum power 1500 W 3000 W recommended for 13 A 3500 W recommended for 16 A 4000 W 4500 W recommended...

Страница 28: ...l the required function is displayed 5 Then select the required setting from the settings area 6 Touch the 0 symbol for at least four seconds The settings have been saved Leaving the basic settings Turn off the hob with the main switch Configuring activation of the flexible cooking zone As two independent cooking zones As a single cooking zone Restore to standard settings Individual settings Resto...

Страница 29: ...range A will flash on the hotplate display The function has now been activated After 10 seconds the result for the quality and speed of the cooking process will appear on the hotplate display Check the result using the following table To reactivate this function touch the settings range Notes The flexible cooking zone only counts as a single hotplate place no more than one item of cookware on it I...

Страница 30: ... a hob with no network connection The hob can always be operated via the control panel The availability of the Home Connect function depends on the availability of Home Connect services in your country Home Connect services are not available in every country You can find more information on this at www home connect com Notes Hobs are not designed to be used unattended you must always keep an eye o...

Страница 31: ... appears Manually log the appliance into the home network or restart the automatic connection The appliance automatically tries to connect to the app and the setting ƒ is displayed The value flashes in the control panel 6 Start the app on the mobile device and follow the instructions for automatic network registration The registration procedure has been completed once the value appears on the cook...

Страница 32: ...re is a connection to WLAN Deactivating Wi Fi If Wi Fi has been activated you can use the Home Connect functions Note In networked standby mode your appliance requires a maximum of 2 W 1 Switch on the hob 2 Touch and hold the 0 symbol for four seconds The product information is displayed 3 Touch the 0 symbol repeatedly until the setting appears lights up on the cooking position display 4 Set the v...

Страница 33: ...r hood is directly connected first disconnect the hob from your home network and then initiate the connection process again Disconnecting from the network on page 33 Connecting to the network on page 33 1 Switch on the hob 2 Touch and hold the 0 symbol for four seconds The product information is displayed 3 Touch the 0 symbol repeatedly until the ƒ setting appears lights up on the cooking position...

Страница 34: ... remote diagnostics service is available in your country Note For more information and to check whether the remote diagnostics service is available in your country please visit the Help Support area of the Home Connect website for your country www home connect com About data protection When your appliance is connected for the first time to a WLAN network which is connected to the Internet your app...

Страница 35: ...extractor hood and that these are complied with even when operating the appliance via the hood controls on the hob Important safety information on page 5 If the appliance is being operated by means of the controls on the extractor hood this mode of operation always has priority It is not possible to use the hood controls on the hob during this time In networked standby mode your appliance requires...

Страница 36: ...and the connection process has been initiated for both of them If the connection process has already timed out for one of the two appliances try to connect again basic settings setting Disconnecting from the network Disconnectingfromthenetwork You can reset the connections you have saved for your home network and extractor hood at any time 1 Switch on the hob 2 Touch and hold the 0 symbol for four...

Страница 37: ...he hob is still hot This may mark the surface Make sure that any residue left by cleaning agents is removed Hob surround To prevent damage to the hob surround observe the following instructions Only use warm soapy water Wash new dish cloths thoroughly before use Do not use harsh or abrasive cleaning agents Do not use a glass scraper or sharp objects Symbol Function Hob hood connection Not connecte...

Страница 38: ...e using the hob depending on the base material of the cookware These noises are a normal part of induc tion technology They do not indicate a defect Possible noises A low humming noise like the one a transformer makes Occurs when cooking at a high heat setting The noise disappears or becomes quieter when the heat setting is reduced Low whistling noise Occurs when the cookware is empty This noise d...

Страница 39: ...nd positioning of cookware in the sections on Induction cooking Flex Zone and Move function Why is it taking so long for the cookware to heat up or why is it not heating up sufficiently despite being on a high heat setting The cookware is too small for the hotplate that is switched on or it is not suitable for induction cooking Check that the cookware is suitable for induction cooking and that it ...

Страница 40: ...he hob ˆ The electronics have overheated and all the cooking zones have been switched off heat setting and signal tone There is hot cookware near the control panel There is a risk that the electronics will overheat Remove the cookware that is causing the problem The fault code will go out shortly afterwards You can now resume cooking and signal tone There is hot cookware near the control panel To ...

Страница 41: ...be found on the glass surface of the hob You can check the customer index KI and FD number by going to the basic settings Look up section Basic settings for this Please note that a visit from an after sales service engineer is not free of charge in the event of misuse of the appliance even during the warranty period Please find the contact data of all countries in the enclosed customer service lis...

Страница 42: ... 20 C Amount 450 g Cooking pot 16 cm diameter 9 1 30 without stir ring Yes 1 5 Yes Amount 800 g Saucepan 22 cm diameter 9 2 30 without stir ring Yes 1 5 Yes Lentil stew from a tin E g lentils with Erasco sausages Initial temperature 20 C Amount 500 g Cooking pot 16 cm diameter 9 Approx 1 30 stir after approx 1 minute Yes 1 5 Yes Amount 1 kg Saucepan 22 cm diameter 9 Approx 2 30 stir after approx 1...

Страница 43: ...lk 3 5 fat content and 1 g salt Cooking pot 16 cm diameter 8 5 Approx 5 30 No 3 No Ingredients 250 g short grain rice 120 g sugar 1 l milk 3 5 fat content and 1 5 g salt Saucepan 22 cm diameter 8 5 Approx 5 30 No 2 5 No Cooking rice Water temperature 20 C Ingredients 125 g long grain rice 300 g water and a pinch of salt Cooking pot 16 cm diameter 9 Approx 2 30 Yes 2 Yes Ingredients 250 g long grai...

Страница 44: ...0DQXIDFWXUHG E 6 DXVJHUlWH PE XQGHU 7UDGHPDUN LFHQVH RI 6LHPHQV 6 DXVJHUlWH PE DUO HU 6WU 0 QFKHQ VLHPHQV KRPH EVK JURXS FRP 50 1 9001395040 9001395040 980926 01 ...

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