Troubleshooting
en
11
5.
Insert the pan supports correctly.
→
10 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
10.1 Malfunctions
Fault
Cause and troubleshooting
The general electrical
operation is impaired.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
The circuit breaker or one of the residual-current circuit breakers has been triggered.
▶
In the fuse box, check whether the circuit breaker or one of the residual-current circuit
breakers has been triggered.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Automatic ignition is
not working.
Food remnants or dirt are located between the ignition plug and the burner.
▶
Clean the space between the ignition plugs and burners.
Burner parts are wet.
▶
Carefully dry the burner parts.
The burner parts are positioned incorrectly.
▶
Correctly position the burner parts.
The appliance is not earthed or has not been connected correctly, or the earth cable is
damaged.
▶
Contact an electrician.
The burner flame is
not uniform.
The burner parts are positioned incorrectly.
▶
Correctly position the burner parts.
Openings on the burner are soiled.
▶
Clean and dry the openings on the burner.
The gas does not ap-
pear to be flowing
normally or there is
no gas being pro-
duced at all.
The gas supply has been shut off by the intermediate valves.
▶
Open the intermediate valves.
The gas cylinder is empty.
▶
Replace the gas cylinder.
There is a smell of
gas in the kitchen.
The control knob is open.
▶
Close the control knob.
The gas cylinder has not been connected correctly.
▶
Ensure that the gas cylinder has been connected correctly.
