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41
Guarantee
VAR Language: en; VAR
is
sue date: 050518
Guarantee
Guarantee certificate (UK)
Without prejudice to any claim the user (customer)
may have in relation to the dealer or retailer, the
customer shall be granted a manufacturer's Guar-
antee under the conditions set out below:
• In the case of new devices and their compo-
nents exhibiting defects resulting from manufac-
turing and/or material faults within 24 months of
purchase, Siemens shall, at its own option and
free of charge, either replace the device with an-
other device reflecting the current state of the
art, or repair the said device. In respect of parts
subject to wear and tear (including but not limit-
ed to, batteries, keypads, casings, small parts
on casings, protective coverings where included
in the scope of delivery), this warranty shall be
valid for six months from the date of purchase.
• This Guarantee shall be invalid if the device de-
fect is attributable to improper treatment and/or
failure to comply with information contained in
the user manuals.
• This Guarantee shall not apply to or extend to
services performed by the authorised dealer or
the customer themselves (e.g. installation, con-
figuration, software downloads). User manuals
and any software supplied on a separate data
medium shall be excluded from the Guarantee.
• The purchase receipt, together with the date of
purchase, shall be required as evidence for in-
voking the Guarantee. Claims under the Guar-
antee must be submitted within two months of
the Guarantee default becoming evident.
• Ownership of devices or components replaced
by and returned to Siemens shall vest in
Siemens.
• This Guarantee shall apply to new devices pur-
chased in the European Union. For Products
sold in the United Kingdom the Guarantee is is-
sued by Siemens plc, Siemens House, Oldbury,
Bracknell, Berkshire, RG12 8FZ.
• Any other claims resulting out of or in connec-
tion with the device shall be excluded from this
Guarantee. Nothing in this Guarantee shall at-
tempt to limit or exclude a Customers Statutory
Rights, nor the manufacturer's liability for death
or personal injury resulting from its negligence.
• The duration of the Guarantee shall not be ex-
tended by services rendered under the terms of
the Guarantee.
• Insofar as no Guarantee default exists, Siemens
reserves the right to charge the customer for re-
placement or repair.
• The above provisions does not imply a change
in the burden of proof to the detriment of the
customer.
To invoke this Guarantee, please contact our
online support on the Internet
or the Siemens telephone service. The relevant
number is to be found in the accompanying user
guide.
