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Customer Care

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Customer Care

Qualified Siemens employees are waiting to

offer you expert information about our prod-

ucts and installation.
In some countries repair and replace servic-

es are impossible where the products are

not sold through our authorised dealers.
When calling customer service, please have

ready your receipt and the phone identity

number (IMEI, to display press

# 0 6 #

), the

software version (to display, press

# 0 6 #

then

info

) and if available, your Siemens

Service customer number.

If repair work is necessary, please contact one of

our service centres:

Abu Dhabi .........................................0 26 42 38 00

Argentina .....................................0 80 08 88 98 78

Australia..........................................13 00 66 53 66

Austria.............................................05 17 07 50 04

Bahrain .................................................... 40 42 34

Bangladesh.......................................0 17 52 74 47

Belgium.............................................0 78 15 22 21

Bolivia ...............................................0 21 21 41 14

Bosnia Herzegovina..........................0 33 27 66 49

Brazil............................................0 80 07 07 12 48

Brunei ................................................. 02 43 08 01

Bulgaria............................................... 02 73 94 88

Cambodia ........................................... 12 80 05 00

Canada ........................................1 88 87 77 02 11

China ...........................................0 21 38 98 47 77

Croatia ..............................................0 16 10 53 81

Czech Republic.................................2 33 03 27 27

Denmark ............................................. 35 25 86 00

Dubai ................................................0 43 96 64 33

Egypt.................................................0 23 33 41 11

Estonia................................................ 06 30 47 97

Finland ............................................09 22 94 37 00

France.............................................01 56 38 42 00

Germany ......................................0 18 05 33 32 26

Greece ............................................80 11 11 11 16

Hong Kong.......................................... 28 61 11 18

Hungary ..........................................06 14 71 24 44

Iceland .................................................. 5 11 30 00

India .............................22 24 98 70 00 Extn: 70 40

Indonesia .....................................0 21 46 82 60 81

Ireland.............................................18 50 77 72 77

Italy .................................................02 24 36 44 00

Ivory Coast.......................................... 05 02 02 59

Jordan...............................................0 64 39 86 42

Kenya.................................................... 2 72 37 17

Kuwait ................................................... 2 45 41 78

Latvia .................................................... 7 50 11 18

Lebanon.............................................. 01 44 30 43

Libya ...............................................02 13 50 28 82

Lithuania ...........................................8 52 74 20 10

Luxembourg........................................ 43 84 33 99

Macedonia .......................................... 02 13 14 84

Malaysia....................................+ 6 03 77 12 43 04

We offer fast, individual advice! You have

several options:
Our online support on the Internet:

www.siemens-mobile.com/customercare

We can be reached any time, any place.

You are given 24 hour support on all as-

pects of our products. Here you will find an

interactive fault-finding system, a compila-

tion of the most frequently asked ques-

tions and answers, plus user guides and

current software updates to download.
You will also find the most frequently

asked questions and answers in the sec-

tion entitled "Questions and answers" in

this user guide.

Note

Only qualified service personnel must

repair equipment.

Содержание A65

Страница 1: ...1 D 81667 Munich Siemens AG 2004 All rights reserved Subject to availability Rights of modification reserved Siemens Aktiengesellschaft www siemens mobile com a65 black L I E B R E I C H Medienproduktion s mobile s mobile BA Cover A65 QXD 14 07 2004 16 28 Uhr Seite 1 ...

Страница 2: ...without T9 12 Text entry with T9 13 Predef texts 14 Phonebook 14 New entry 14 Call search for an entry 14 Edit entry 14 Assign picture 15 Groups 15 Call log 15 Durat charges 15 Camera 16 Voicemail CB services 16 SMS 17 MMS 18 Message lists Message settings 19 Surf fun 19 Internet browser WAP 19 Games more 20 Setup 21 Profiles 21 Display 21 Call setup 22 Clock 23 Connectivity 23 Security 23 Network...

Страница 3: ... herein may be the trademarks of their respective owners Disclaimer THE INFORMATION CONTAINED IN THE USER GUIDE IS WRITTEN FOR THE A65 PHONE SIEMENS RESERVES THE RIGHT TO MAKE CHANGES AND IMPROVEMENTS TO THE PRODUCTS AND ANY OF THE FEATURES OF THE PRODUCTS DESCRIBED IN THIS DOC UMENT WITHOUT PRIOR NOTICE THE CONTENTS OF THE USER GUIDE ARE PROVIDED AS IS EXCEPT AS REQUIRED BY APPLICABLE LAW NO WARR...

Страница 4: ...The way you use the display and the features will affect the performance of the bat tery and how long it lasts between charge cycles The quoted standby times and talk times show the mini mum and maximum performance that can be expected from the bat tery under normal network condi tions and with the default settings as set by the factory However playing games particularly with the back light contin...

Страница 5: ...of small children The mains voltage specified on the power supply unit Volt must not be exceeded Otherwise the charging device may be destroyed The ringtone S 25 info tones and handsfree talking are reproduced through the loudspeaker Do not hold the phone to your ear when it rings or when you have switched on the handsfree function S 12 Oth erwise you risk serious permanent damage to your hearing ...

Страница 6: ...ed in standby mode 2 B On Off End key press lower part of button Switched off press and hold to switch on During a call or in use press briefly to finish In menus press briefly one level back Press and hold return to standby mode In standby mode Press and hold to switch off phone 3 Control key In lists and menus G Scroll up and down D Select function C Back a menu level During a call D Open call m...

Страница 7: ...ay symbols Signal strength GPRS available battery level 4 Display keys press upper part of button The current functions of these keys are shown in the bottom line of the display as text symbol e g d 5 Input keys Numbers letters 6 Press and hold In standby mode switch on off all sig nal tones except alarm For incoming calls switch off ring tones only 7 Press and hold In standby mode switch key lock...

Страница 8: ...m clock active µ Key lock active Phone numbers names On the SIM card On the SIM card PIN 2 protected v In the phone memory No network access p o Function activated deactivated N Phonebook ABC Abc abc Indicates whether upper or lower case letters are active Text input with T9 Activated and available ª Registered Temporarily interrupted GPRS download Ê WAP Online Ë WAP via GPRS online Ì WAP No netwo...

Страница 9: ...ly into the locating slot make sure the angled corner is in the correct position 3 Then push the retaining catch over the top of the SIM card 4 Insert the battery sideways into the phone 5 then press downwards 6 until it engages To remove press the retaining tab 7 then lift the battery out Insert the battery cover by the tabs at the bottom 8 then press downwards 9 until it engages Always switch of...

Страница 10: ...l of the battery is displayed correctly only after uninterrupt ed charging discharging You should therefore not remove the battery unnecessar ily and where possible not interrupt charg ing prematurely Switching on off PIN Turning the phone on off Press and hold the On Off End key B to switch on or off Enter PIN The SIM card can be protected with a 4 to 8 digit PIN Enter the PIN using the number ke...

Страница 11: ...on are shown in concise form in this user guide E g to display call list for missed calls press Menu Z Calls missed This corresponds to Open the main menu select the Call log menu then select the function Calls missed You have to confirm with Select Standby mode When the name of the service provider appears on the display the phone is in standby mode and ready for use The left soft key may have di...

Страница 12: ...The phone must be switched on standby mode Dial number always with area code if necessary with international dial ing code To dial International dialing codes press and hold 0 until a is dis played Press List and select country Short press Clear to clear the last digit a long press clears the entire phone number To dial press the A key End call Press the End key B briefly Press this key even if th...

Страница 13: ...ing call with Swap putting the current call on hold to do so Swap back and forth be tween the calls as previously described or end the current call with Band accept the new call with Answer Multi Party Make a new connection during a call with y menu Hold J dial a new phone number With y menu Multi Party you can join the held call Repeat this procedure until all participants are linked together up ...

Страница 14: ...hout looking at the display Simply press the keys once only where the relevant letter is located For hotel for example Press briefly for T9Abc then 4 6 8 3 5 and 1 the blank ends a word Do not use special characters such as Ä but rather use the standard characters e g A T9 will do the rest for you Additional notes 0 Setting a full stop Word is ended when followed by a blank space Within a word a f...

Страница 15: ...t from the list Select The predefined text is inserted into the text to the left of the cursor Phonebook Enter frequently used phone numbers in the Phonebook with a special name To dial them simply highlight the name If a phone number is stored with a name it appears on the display when you are called Important numbers can be as signed to different groups New entry Open Addressbook in standby mode...

Страница 16: ...ind the group name Select a group Select open group or Rename give group a name Ring tone for group If you assign a ring tone to a group it sounds when one of the group members rings Menu ç Group calls Select a group Select Select ring tone Select Call log Your phone stores the phone numbers of calls for convenient redialing Menu Z Select Select call record Select Select phone number A Calls misse...

Страница 17: ...e press Camera or Menu First the number of shots still available is shown depends on resolution chosen Confirm with OK the last picture taken is shown and scroll through photos with G Picture A picture requires a few seconds to be processed Press Take You will hear an advisory tone when the exposure time has expired The photo is shown on the display and saved automatically Flashlight In the option...

Страница 18: ...ly Confirm with OK and Mailbox depending on your service provider CB services Menu Msg setup CB services Some service providers offer information services info channels If reception is activated your Topic list will supply you with messages on the activated topics SMS You can transmit and receive very long messages up to 760 characters on your phone They are automatically composed of several norma...

Страница 19: ...ter MMS heading up to 40 characters Picture Insert The picture list is opened for selection Additional information You can also easily send an image by MMS immediately after taking it with the QuickPic Camera p 16 Text Edit Write text with the help of T9 Tones Alerts Insert Select a melody or record a new melody Slide duration Enter length of display for indi vidual pages minimum 0 1 seconds Recor...

Страница 20: ...profiles Profiles have to be created for SMS and MMS The transmission characteristics are defined in these The data for these may already have been entered If not your service provider will supply you with the relevant information Additional informa tion is available in the comprehensive op erating instructions on the Internet at www siemens mobile com a65 Surf fun Internet browser WAP Menu É Sele...

Страница 21: ... service provider Select profile then Edit and fill in the data fields Select the connection profile see p 23 Games more Download games and other applications You are advised about relevant applica tions on the Internet Once you have se lected a game or application you can start to download it immediately Then you can use the application Most applications include instructions Applications and game...

Страница 22: ...only activated automatically as soon as the phone is inserted into the cradle if a Siemens original Car Kit is used Headset The profile is only activated automatically if used with an original Siemens headset Aircraft mode The alarm tone is deactivated An alarm is only shown on the display It is not possible to modify this profile The phone will auto matically switch off if you select this profile...

Страница 23: ...ers Set up call divert example All calls All calls are diverted n is shown in the top line of the display in standby mode Unanswered Includes Unanswered Not reachable No reply Busy Select Set J Enter the phone number to which the call should be diverted OK After a short pause the setting is con firmed by the network Other divert options Not reachable No reply Busy Status check After a short pause ...

Страница 24: ...ings and GPRS settings your service provider will supply you with information on this or www siemens mobile com mobilescustomercare under FAQ Options Change sett Edit Enter data Save HTTP profile Select profile with G Enter or modify settings If necessary check with your service provider for details Authentication Menu m Connectivity Authentication Change Activate encrypted WAP dial up Security Me...

Страница 25: ...d Network info The list of GSM networks currently availa ble is displayed Auto network If activated the next network is dialed in the order of your preferred networks Choose network The network search is restarted Preferred network Set the service providers you prefer when you leave your home network Fast search When this function is active network re connection is speeded up standby time is reduc...

Страница 26: ...or in a predefined group are signalled audibly or by silent alert Other calls are only displayed Key tones Set acoustic key acknowledge Click or Tone or Silent Minute beep During the call you will hear a beep once a minute as a reminder Info tones Set service and alarm tones Extras Menu y Select function Alarm clock The alarm will ring at the time set by you even when the phone is switched off On ...

Страница 27: ...n phone number to this key Change example Internet Change Search for application e g New SMS Phone number Select Apply example Key assigned with Phone number name Press and hold Carol Speed dialing keys Only possible for keys 2 to 9 Key 1 is reserved for the mailbox Change example 3 Set Select application e g New SMS Phone number Select Apply example Press and hold key 3 Own stuff The following fo...

Страница 28: ...urs 3 Charge battery Contact problem Check power supply and connection to the phone Check battery contacts and device plug socket clean them if necessary then in sert battery again No mains voltage Use different mains power socket check mains voltage Wrong charger Only use original Siemens accessories Battery faulty Replace battery SIM error SIM card not correctly inserted Check that the SIM card ...

Страница 29: ...ing tones pictures Phone memory full Delete files in the applicable areas and un needed T9 dictionaries No WAP access no download possible Profile not activated profile set tings wrong incomplete Activate WAP profile p 20 set p 20 If nec essary ask your service provider Message cannot be sent Service provider does not support this service Check with your service provider Phone number of the servic...

Страница 30: ...s may have been added or removed by your service pro vider via the SIM card Check with your service provider Charge counter does not work Charge pulse is not transmitted Contact your service provider Question Possible causes Possible solution Damage Severe shock Remove battery and SIM and insert them again Do not dismantle phone Phone became wet Remove battery and SIM Dry immediately with a cloth ...

Страница 31: ...2 11 China 0 21 38 98 47 77 Croatia 0 16 10 53 81 Czech Republic 2 33 03 27 27 Denmark 35 25 86 00 Dubai 0 43 96 64 33 Egypt 0 23 33 41 11 Estonia 06 30 47 97 Finland 09 22 94 37 00 France 01 56 38 42 00 Germany 0 18 05 33 32 26 Greece 80 11 11 11 16 Hong Kong 28 61 11 18 Hungary 06 14 71 24 44 Iceland 5 11 30 00 India 22 24 98 70 00 Extn 70 40 Indonesia 0 21 46 82 60 81 Ireland 18 50 77 72 77 Ita...

Страница 32: ...n ufactured to the highest of standards and should be treated with great care The suggestions below will help you to enjoy your phone for many years Protect your phone from moisture and humidity Precipitation humidity and liquids contain minerals that will cor rode electronic circuits Should your phone nonetheless become wet dis connect it immediately from any power supply remove the battery and l...

Страница 33: ... time depends upon the use Extreme temperatures reduce the phone s standby time considerably You should therefore avoid the leaving the phone in the sun or on a radiator GSM class 4 2 watt Frequency range 880 960 MHz GSM class 1 1 watt Frequency range 1 710 1 880 MHz GSM class 1 1 watt Frequency range 1 850 1 990 MHz Weight 85 g Size 100 7 x44 7x19 3 mm 78 ccm Li Poly battery 700 mAh Operating tem...

Страница 34: ...ism lower levels of RF might cause adverse health effects as well Although some research has been done to address these ques tions no clear picture of the biologi cal effects of this type of radiation has emerged to date Thus the avail able science does not allow us to conclude that mobile phones are ab solutely safe or that they are unsafe However the available scientific evi dence does not demon...

Страница 35: ...als and other studies exposed the animals to the RF virtu ally continuously up to 22 hours per day For the past five years in the United States the mobile phone industry has supported research into the safe ty of mobile phones This research has resulted in two findings in partic ular that merit additional study 1 In a hospital based case control study researchers looked for an as sociation between...

Страница 36: ...arch findings Collaboration with the Cel lular Telecommunications Industry Association CTIA in particular is ex pected to lead to FDA providing re search recommendations and scien tific oversight of new CTIA funded research based on such recommen dations Two other studies of interest have been reported recently in the litera ture Two groups of 18 people were ex posed to simulated mobile phone sign...

Страница 37: ...rest of the population One way to answer that question is to com pare the usage of mobile phones among people with brain cancer with the use of mobile phones among appropriately matched peo ple without brain cancer This is called a case control study The cur rent case control study of brain can cers by the National Cancer Institute as well as the follow up research to be sponsored by industry will...

Страница 38: ...oncerned about avoiding even potential risks there are simple steps they can take to do so For example time is a key factor in how much exposure a per son receives Those persons who spend long periods of time on their hand held mobile phones could con sider holding lengthy conversations on conventional phones and reserv ing the hand held models for shorter conversations or for situations when othe...

Страница 39: ...cdhr consumer 1 Muscat et al Epidemiological Study of Cellular Telephone Use and Malignant Brain Tumors In State of the Science Sympo sium 1999 June 20 Long Beach California 2 Tice et al Tests of mobile phone signals for activity in genotoxicity and other laboratory assays In Annual Meeting of the Environ mental Mutagen Society March 29 1999 Washington DC and personal communica tion unpublished re...

Страница 40: ...0 1 4A19 11 11 2004 16 23 FCC Industry Canada Notice Your phone may cause TV or radio in terference for example when using a telephone in close proximity to re ceiving equipment The FCC or In dustry Canada can require you to stop using your telephone if such in terference cannot be eliminated If you require assistance please con tact your local service facility ...

Страница 41: ...use a hands free device A number of hands free wireless phone accessories are readily avail able today Whether you choose an installed mounted device for your phone or a speaker phone accessory take advantage of these devices if they are available to you Position your phone within easy reach Make sure you place your wireless phone within easy reach and where you can grab it without removing your e...

Страница 42: ... yourself and your family in dan gerous situations with your phone at your side help is only three num bers away Dial 9 1 1 in the case of fire traffic accident road hazard or medical emergency Remember it is a free call on your wireless phone Use your phone to help others in emergencies Your wireless phone provides you a perfect opportunity to be a good Samaritan in your community If you see an a...

Страница 43: ...session of the Phone or its components All ap plicable rights of the Intellectual Property shall remain with Siemens its affiliates partners or suppliers Siemens will have no liability with re spect to any claim of patent infringe ment which is based upon the com bination of the Product or parts furnished hereunder with software apparatus or devices not furnished by Siemens nor will Siemens have a...

Страница 44: ... online Multitain ment QuickPic Camera IQP 500 Fashion Carry Tour Case FCT 650 Belt Case FCL 600 Energy Li Ion Battery EBA 510 Travel Charger ETC 500 EU Travel Charger ETC 510 UK Travel Charger ETC 520 USA Car Charger Plus ECC 600 Desktop Charger EDC 510 Handsfree Portable Headset Basic HHS 500 Headset HHS 510 Headset Purestyle HHS 610 Office Data Cable DCA 500 Data Cable USB DCA 510 Car Solutions...

Страница 45: ...ed using standard oper ating positions accepted by the FCC and by Industry Canada with the phone transmitting at its highest cer tified power level in all tested fre quency bands Although the SAR is determined at the highest certified power level the actual SAR level of the phone while operating can be well below the maximum value This is because the phone is designed to operate at multiple power ...

Страница 46: ...essory designated for this product where available or when used with a carry accesso ry that contains no metal and that positions the handset at least 10 mm 0 39 in is the cor rect testing distance from the body Use of other carry accesso ries may not ensure compliance with FCC RF exposure guide lines The World Health Organization WHO CH 1211 Geneva 27 Switzerland on the basis of the current knowl...

Страница 47: ...all of the contents of the disk s CD ROM s electronic mail and its file attachments or other media with which this Agreement is provided ii related Licensor or third party software iii digital images stock photographs clip art or other artistic works Stock Files iv related ex planatory written materials Documentation v fonts vi up grades modified versions updates additions and copies of the Soft w...

Страница 48: ...hat You shall only use the pre load ed content in a manner that com plies with all applicable laws including but not limited to applica ble restrictions concerning copyright and other intellectual property rights You may not register or claim any rights in the pre loaded content or derivative works thereof g You agree that You shall only use the Software in a manner that com plies with all applica...

Страница 49: ... EXTENT PERMITTED BY APPLI CABLE LAW NEITHER LICENSOR LICENSOR S SOFTWARE SUPPLIERS OR THEIR RESPECTIVE AFFILIATES NOR THE COPYRIGHT HOLDERS MAKE ANY REPRESENTATIONS OR WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANT ABILITY OR FITNESS FOR A PARTICU LAR PURPOSE OR THAT THE SOFTWARE WILL NOT INFRINGE ANY THIRD PARTY PATENTS COPY RIGHTS TRADEMARKS OR OTHER RIGHT...

Страница 50: ...statutory rights of any party dealing as a con sumer Nothing contained in this Agreement limits Licensor s liability to You in the event of death or per sonal injury resulting from Licensor s negligence if law prohibits such a limitation Licensor is acting on be half of its software suppliers and their respective employees and affili ates for the purpose of disclaiming excluding and or restricting...

Страница 51: ...able law general provisions This Agreement shall be governed by and construed in accordance with the laws of the State of California without regard to its conflicts of laws rules This is the entire agreement between Licensor and You relating to the Software and it supersedes any prior representations discus sions undertakings end user agree ments communications or advertising relating to the Softw...

Страница 52: ...Call log Calls missed Calls received Calls dialed Delete calls Durat charges Last call All outgoing É Surf fun Homepage All incoming Bookmarks Remain units Internet Charge sett Conv Games Personal rate A c limit ç Ringtones Ringer setting Auto display Vibrating alert Volume d Calls Group calls Other calls Alarm clock Messages More tones Call screening Key tones Messages New SMS Minute beep New MMS...

Страница 53: ... 23 Messages Unsent Sent SMS archive Setup T9 preferred Camera Input language y Extras SIM services SMS profiles Alarm clock MMS profiles Calculator Voice message Stopwatch CB services Broadcast Ñ Own stuff Topic list m Setup Profiles Display Language Background Logo Color scheme Own greeting Big letters Illumination Contrast Screensaver Enable Style Preview Timeout Security ...

Страница 54: ...08 H5810 A40 1 4A19 11 11 2004 16 23 m Setup Call setup Hide ID Call waiting Call Forward All calls Any to answer Unanswered Minute beep Not reachable Car Kit No reply Headset Busy Status check Clock Time date Clear all Time format Time zones Format date Buddhist year Show clock Connectivity GPRS Data counter Connection profiles Authentication ...

Страница 55: ...curity Auto key lock Direct call Only Last 10 only Codes PIN control Change PIN Change PIN2 Chg phonecode This SIM only Barrings All outgoing Phone identity Outgoing int Filesystem clean up Out int x home Master reset All incoming When roaming Status check Clear all Network Line Select Network info Block line Auto network Choose network Pref network Fast search Accessories Car Kit Headset ...

Страница 56: ...ference 12 divert 22 53 End 11 reject 12 Call records 15 Calls dialed call list 15 Calls received call list 15 Camera 16 Car Kit Accessories 43 Setting 22 Care of phone 31 CB services 17 Cell Broadcast CB 17 Charge battery 9 Charge rate 16 charges 15 Clock 23 Colour schemes 21 conference 12 Connection profile 23 Contrast message on display 21 CSD settings 23 Customer care 30 D Data exchange settin...

Страница 57: ...rd 32 M Mailbox 16 17 Maintenance of phone 31 Menu control 10 Menu tree 51 Message CB 17 MMS 18 Setup 19 SMS 17 Minute beep 22 25 Missed calls call list 15 MMS Profiles 19 receive 18 write 18 N Network barrings 24 connection 24 Setup 24 O Only 23 Only this SIM 23 Own files 26 Own greeting 21 P Phone settings 22 Phone data 32 Phone identity number IMEI 24 Phone number transfer on off 22 Phonebook c...

Страница 58: ...ar barring 11 insert 8 problems 27 SIM services optional 26 SMS Archive 17 lists 19 Picture sounds 17 Profiles 19 read 17 T9 input 13 to group 17 write 17 SOS 10 Special characters 13 Speech time battery 32 Speed dialing keys 26 Standard values 24 Standby mode 10 Standby time 32 Stopwatch 25 Surf Fun 19 Switch on 9 Symbols 7 T T9 Text entry 13 word suggestions 13 Technical data 32 Text entry with ...

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