
OPERATING INSTRUCTIONS | DOSIC
®
8020955 /11HD/ 2018-12-12 | SICK AG
Subject to change without notice
42
10
TROUBLESHOOTING
10
Troubleshooting
10.1
Error message on the display
On the display are shown up to three error messages with highest priority. The mes-
sages that can appear on the display are listed in the following table.
Error
Cause
Solution
[i]OL-Qa
The ohmic load at the analog output Q
A
is too high. Reduce the load on Q
A
.
[i]SC-Qa
Short circuit at output Q
A
.
Resolve short circuit.
[i]OL-Qb
The ohmic load at the analog output Q
B
is too high. Reduce the load on Q
B
.
[i]SC-Qb
Short circuit at output Q
B
.
Resolve short circuit.
[!]InErr
System error
Contact SICK; the sensor is defective.
[i]QxOff
Supply voltage at digital input/output too low.
Increase supply voltage to achieve the desired
functionality.
[i]QaOff
Supply voltage at analog output too low.
Increase supply voltage to achieve the desired
functionality.
[i]IOLOf
Supply voltage at IO-Link interface too low.
Increase supply voltage to achieve the desired
functionality.
[i]LoFlw
Leak flow volume suppression is deactivated.
Informs you that leak flow volume suppression is
deactivated.
[i]Empty
The measurement channel is not completely full.
Check sensor installation and ensure that the
measurement channel is completely full.
[i]Simul
Simulation mode active.
Informs you that simulation mode is active.
[i]OL-Qx
Q
1
and/or Q
2
have overheated.
Reduce load on Q
1
and/or Q
2
.
[!]MFail
System error
Contact SICK; the sensor is defective.
[i]SC-Q1
Short circuit at output Q
1
.
Resolve short circuit.
[i]SC-Q2
Short circuit at output Q
2
.
Resolve short circuit.
[i]QxErr
The configured parameters for Q
1
and Q
2
have
been deleted.
Reconfigure the parameters.
[i]UVolt
The system voltage is lower than 12 V.
Increase the voltage to achieve the desired func-
tionality.
[i]OVolt
The system voltage is higher than 30 V.
Reduce the voltage to achieve the desired func-
tionality.
[i]PTmpL
Process temperature is too low (< –20 °C).
Increase process temperature.
[i]PTmpH
Process temperature is too high (> 150 °C).
Reduce process temperature.
[i]HTmpH
The electronic PCB has overheated.
Reduce the ambient temperature.
[i]HTmpL
The electronic PCB is too cold.
Increase the ambient temperature.
[!]Empty
The measurement channel is not 100% filled with
medium.
An error signal is set (3.5 mA or 21 mA is set as
QxFail).
[i]HiFrq
Pulse valency for pulse output to low or frequency
of the frequency output too high.
Increase the pulse valency or decrease the maxi
-
mum frequency.
[i]LoFrq
Frequency of the frequency output too low.
Increase the minimum frequency.
[i]Steri
Process temperature exceeds the sterilization tem
-
perature set point and stays above the sterilization
temperature reset point for at least as long as the
sterilization time.
Check the sterilization parameters.
[i]ErrFw
The firmware has been downgraded to a previous
version
Please contact SICK.
[!]Err82
System error.
Please contact SICK; the sensor is defective.
[!]Err83
System error.
Please contact SICK; the sensor is defective.
[!]Err84
System error.
Please contact SICK; the sensor is defective.