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Shure Incorporated
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Call Functions
IMPORTANT:
Call audio only heard in the right earphone.
Troubleshooting
If you only hear sound from the right side, when listening to audio (other than a telephone call):
Pause the audio for 5-10 seconds to activate
Standby mode
(timing depends on which app you are using).
Press play. The audio should be heard in both earphones for the rest of the use session.
Another option:
Enable
Environment mode
with a double press.
Disable
Environment mode
with double press. This resets the audio, enabling both adapters.
To avoid this situation:
When pairing:
Begin pairing mode with the right adapter.
Select "Shure TW1" in the Bluetooth device list.
Power on the left adapter.
Already paired: power them both on at the same time
Reset paired devices list
You may find it necessary to reset the True Wireless adapters.
Place adapters in charging case.
Ensure that the charging case LED is red. If not, remove the adapters from the case and power them on for several
minutes before starting the process again.
Press and hold both buttons, 7 seconds.
The adapters reset.