Shure Incorporated
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Troubleshooting
If you only hear sound from the right side, when listening to audio:
Pause the audio for 5-10 seconds to activate
Standby mode
(timing depends on which app you are using).
Press play. The audio should be heard in both earphones for the rest of the use session.
Another option:
Enable
Environment mode
with a double press.
Disable
Environment mode
with double press. This resets the audio, enabling both earphones.
To avoid this situation:
When pairing:
Begin pairing mode with either earphone.
Select "Shure AONIC FREE" in the Bluetooth device list.
Power on the other earphone.
Already paired: power them both on at the same time
Reset paired devices list
You may find it necessary to reset the earphones.
Place earphones in charging case.
Ensure that the charging case LED is red. If not, remove the earphones from the case and power them on for several
minutes before starting the process again.
Press and hold both buttons, 7 seconds.
The earphones reset.
LED indicators
Earphone LEDs
Bluetooth pairing
Alternating red and blue
Bluetooth connected
Blue for 2 seconds, then off
Bluetooth connection lost
Slow blinking blue
