960 Stewart Drive Sunnyvale, CA 94085 USA Phone +1.408.331.3300 +1.877.80SHORE Fax +1.408.331.3333 www.ShoreTel.com
- 9 -
Table 2: Extended Feature Test Cases
ID
Name
Description
Notes
2.1
Call waiting
Verify appropriate notification and successful connection
of incoming call while busy with another party
Pass
2.2
Park
Verify successful park and retrieval of connected call
Pass
2.3
Transfer – blind
Verify successful blind transfer of connected call
Pass
2.4
Transfer – monitored
Verify successful monitored transfer of connected call
Pass
2.5
Conference – ad hoc
Verify successful ad hoc conference of three parties
Pass
2.6
Caller ID
Verify that Caller ID name and number is sent and
received from SIP endpoint device
Pass
**
2.7
911
Verify dialing “911” on DUT could connect with “911”
services
Not Tested
2.8
Auto Attendant Menu
Verify that calls are properly terminated on the ShoreTel
Auto Attendant menu and that you can transfer to the
desired extension.
Pass
2.9
Auto Attendant Menu
“Dial by Name”
Verify that calls are properly terminated on the ShoreTel
Auto Attendant menu and that you can transfer to the
desired extension using the “Dial by Name” feature.
Pass
2.10
Auto Attendant Menu
checking Voice Mail
mailbox
Verify that calls are properly terminated on the ShoreTel
Auto Attendant menu and that you can transfer to the
Voice Mail Login Extension.
Pass
2.11
Initiate call to a Hunt
Group
Initiate a call from DUT and verify that calls route to the
proper Hunt Group and are answered by an available
hunt group member with audio in both directions using
G.729 and G.711 codecs.
Pass
2.12
Initiate call to a
Workgroup
Initiate a call from DUT and verify that calls route to the
proper Workgroup and are answered successfully by an
available workgroup agent with audio in both directions
using G.729 and G.711 codecs.
Pass
2.13
Hunt Group Member
Verify that incoming calls to a hunt group can be
answered properly when DUT is a member of the hunt
group.
Pass
2.14
Workgroup Agent
Verify that incoming calls to a workgroup can be
answered properly when DUT is an agent of the
workgroup.
Pass
2.15
Call Forward – “FindMe”
Verify that calls are forwarded to DUT’s “FindMe”
destination.
Pass
2.16
ShoreTel Converged
Conferencing Server
Verify that calls are properly forwarded to the ShoreTel
Converged Conferencing Server and it properly accepts
the access code and you’re able to participate in the
conference bridge.
Pass
2.17
Bridged Call Appearance
(BCA) extension
Verify that calls are properly presented to all of the
phones that have BCA configured and that the call can be
answered, placed on-hold and then transferred.
Pass
* ) Call forwarding was configured from Shoretel GUI (Web Client). Local Call Forward not possible as
ShoreTel does not allow 3
rd
party devices to redirect calls.
