ShoreTel IP Phone 565g
Answering Calls
1
ShoreTel IP Phone 565g
User Guide
15
To answer the call, do one of the following:
Using the Handset
To answer a call, pick up the handset when the phone rings.
To end a call, hang up the handset.
Using the Speakerphone
To answer a call, press the Speakerphone button
. The LED in the button lights green.
To end a call, press the Speakerphone button
again.
Using the Headset
To answer a call, press the Headset button
. The LED in the button lights green. If you are using
a Bluetooth wireless headset, the LED lights blue. To answer an incoming call on your Bluetooth
headset, you can press the call control button on your headset. Please consult the documentation that
came with your headset for details on performing this operation.
To end a call, press the Headset button
again, or press the call control button on your Bluetooth
headset.
Sending a Call to Voice Mail
When an incoming call arrives, a
To VM
soft key becomes available, as shown in the figure on the
previous page. Press the
To VM
soft key to send the caller directly to your voice mailbox.
Diverting a Call
You can send an incoming call to another extension or to an outside number without answering it.
4155534321
153
Answer To VM
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Tyrone Prontius
Incoming
call icon
Soft key
functions
Call duration
Caller’s name
Recipient’s
extension
Caller’s number
