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21. Error messages

If an error occurs with this machine, the red Status LED lights up,

and the state is displayed. Take measures according to the dealing

process.

No.

LCD

LED

Status

Measures

1 cancel /

resume
printing

Off

This indicates a
suspended label issue
state.

Makes a
selection using
the FEED and
MENU keys.

2 cool

down
(count
down)

Off

This indicates a resting
state due to over-heated
motor at the normal issue.

The label will
be automati-
cally issued
after the motor
is cooled.

3 head

over
heated

Off

This indicates a resting
state for cooling due to
overheated head.
Intermittent operation:
about 5 min. ON/ 20 min.
OFF.

The label will
be automati-
cally issued
after the motor
is cooled.

4 paper

end

On (red)

This indicates a label end
detecting state.

Replace with
new labels.

Содержание DP-2E

Страница 1: ...intenance or inspection unless you fully understand all of the contents Keep this manual in a safe place where you can refer to it easily while installing operating and carrying out maintenance or inspections Mobile Printer DP 2E Mobile Printer E Instruction Manual IMPORTANT ...

Страница 2: ...nstruction manual thoroughly to become aware of the machine and the related precautions before working for the installation and operation After the installation keep this manual at the place where you can refer to whenever it is necessary SHINSEI INDUSTRIES Co Ltd 2010 All rights are reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or b...

Страница 3: ...l area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense This transmitter must not be co located or operated in conjunction with any other antenna or transmitter This equipment complies with FCC radiation exposure limites set forth for controlled equipment and meets the FCC radio frequency RF Exposure Guidelines in Supple...

Страница 4: ...than RF Expo Europe EU Declaration of Conformity We Shinsei Industries Co Ltd hereby declare that this device model DP 2E is in compliance with the essential requirements and other relevant provisions of the R TTE Directive 1999 5 EC BluetoothTM Communications This device with built in wireless telecommunication equipment conforms to the standards required in the region where the device is used Th...

Страница 5: ...attery pack 22 7 Charging the battery pack 23 7 1 Battery charge is needed in one of the following cases 23 7 2 Battery charging procedure 24 7 3 Before using the battery pack 26 8 When charging the battery pack with the charger adapter sold separately 28 8 1 Installing the charger adapter 28 8 2 Removing the charger adapter 29 9 Setting the media roll 30 9 1 In the case of printing labels in the ...

Страница 6: ...omtic adjustment of the sensor 53 17 1 Automatic adjustment of the label sensor 53 17 2 Automatic adjustment of the peel sensor 56 18 Connecting the USB mini B 57 19 Using the BluetoothTM communications 57 20 Label issuing mode 58 21 Error messages 59 22 Daily Check and Cleaning Method 61 22 1 Printing check Test pattern printing 61 22 2 Execution of the head check 62 22 3 Cleaning of the thermal ...

Страница 7: ...s machine is manufactured for use according to proper procedures by a qualified person and only for the purposes described in this manual The following symbols are used in this manual Always heed the information provided in this manual Failure to heed precautions can result in personal injury or property damage Heed the following precautions information provided in this manual for your safety Indi...

Страница 8: ...ion of dust Doing so may result in fire or cause the machine to break down Continued use may cause a fire or electric shock Do not give strong shock such as dropping and throwing the printer unit Doing so may cause damage short circuit or ignition and may result in electric shock burn or fire Do not charge anything other than the specified battery pack with the battery charger The battery pack may...

Страница 9: ...e deterioration Do not leave the battery pack charged for a long time After the charge make sure to pull out the plug of the power supply cord of the battery charger or the charger adapter from the AC outlet The operation time may become less because the battery pack is naturally discharged and the power decreases It is not a breakdown CAUTION Change or modifications not expressly approved by the ...

Страница 10: ... charge anything other than the specified battery pack lithium ion battery Follow the local regulation when disposal Do not place this machine on an unstable place Doing so may fall and injury Remove dusts regularly after pulling out the power plug of the charger adapter from the AC outlet If dusts are accumulated around the AC outlet it may cause leak current and fire CAUTION ...

Страница 11: ...ons of extreme temperature or humidity 4 Do not leave or keep the machine in the place where an air conditioner is installed near the machine or direct sunlight is received Environment Operating environmental temperature 5o 35o C Operating environmental humidity 25 80 RH No condensation Storage environmental temperature 10o 60o C Storage environmental humidity 10 80 RH No condensation 5 When glue ...

Страница 12: ...Clean the thermal print head regularly and perform test printing Contact our dealer if a white line appears on the test pattern Normal pattern Abnormal pattern 9 Inspection at the beginning of a working day Perform test printing at the beginning of a working day Refer to Section 13 Test Printing 10 Use our specified media to maintain good print quality and performance Contact our dealer if an abno...

Страница 13: ...s either DP 2E for a small label roll that can contain the media roll with small diameter or DP 2E for a large label roll that can contain the media roll with large diameter The following pages are described by using figures of the DP 2E for a small label for a small label roll for a large label roll Mobile Printer DP 2E DP 2E Mobile Printer ...

Страница 14: ...14 3 2 Accessories Head cleaner Brush Instruction manual CD ROM They are attached to the printer unit Instructionmanual Mobile Printer DP 2E ...

Страница 15: ...eed to be purchased separately Contact our dealer for other optional accessories Charger adapter CV 74 Battery pack BH 74 Battery charger CH 74 Protector DP 74 USB cable mini B Belt hook DH 74B Portable holster DH 74 Rainproof case DH 74R Auxiliary case HH 74 ...

Страница 16: ...16 5 Names and Functions of Each Part Mobile Printer DP 2E ...

Страница 17: ...17 ...

Страница 18: ...ED lights up while charging with the charger adapter option Liquid crystal display The remaining battery level and various statuses are displayed Cover Open or close this cover when removing or installing the media roll Cover lock release lever Press to release the cover lock when opening the cover Label holder This holder guides the media Stopper This stopper keeps the label holder opened Thermal...

Страница 19: ...tation USB connector cover Open this cover to connect a PC with the USB cable Use in a commercial industrial or business environment exclusive of a device which is marketed for use by the general public or is intended to be used in the home DC input terminal cover Connect the charger adapter option Auto Manual switch Press to select auto issue or manual issue in the Peel Off mode Battery pack cove...

Страница 20: ... 1 Installing the battery pack 1 Open the battery pack cover Slide the battery pack cover to the arrow direction 2 Insert the fully charged battery pack into the battery pack storage unit of this machine with its terminals inside until it clicks Terminal ...

Страница 21: ...he battery pack cover until it clicks so that the protruding portions on both sides of the battery pack cover can be inserted into the slit of this machine 4 Turn on the power The green Power LED lights up and the power is turned on Protruding portion ...

Страница 22: ...at the Power LED is turned off 2 Open the battery pack cover Pull to slide the battery pack cover in the arrow direction to release the lock and open the cover 3 Remove the battery pack Slide the battery pack release lever in the arrow direction until the lock is released ...

Страница 23: ...e 2 When nothing appears on the liquid crystal display at the time of power on or when the display turned off soon though the remaining battery level had been displayed once 3 When the remaining battery level becomes 1 4 or less 4 When the display turned off while each item was being input 5 When operation stopped while printing and the low battery message is displayed ...

Страница 24: ...ow direction to lock the pack until it clicks The Charge LED red lights up when the charge starts The Charge LED red turns off when the battery is fully charged 3 Remove the battery pack when the charge ends Charge time 3 hours Number of charge times 300 times Use the charge time and the number only as a guide They may vary according to status of use If the Charge LED blinks stop charging because ...

Страница 25: ...o short circuit Do not leave the battery pack charged for a long time After the charge make sure to pull out the plug of the power supply cord of the battery charger or the charger adapter from the AC outlet The operation time may become less because the battery pack is naturally discharged and the power decreases It is not a breakdown Do not charge the battery pack when the pack is still high in ...

Страница 26: ...hen the warning appears on the display indicating that the remaining battery level is low There is a possibility that the battery pack is in the over discharge state when the pack has been connected with the machine over an extended time period The pack is discharged even in the power off state or when the pack has been left for a long time Optimizing the change It is the best to charge the batter...

Страница 27: ... made with this machine The lithium ion battery capacity remarkably decreases under the low temperature environment Early charging is recommended Replace with a new battery pack when the pack cannot be fully charged or the operating time decreases Charge the battery pack after the temperature falls CAUTION ...

Страница 28: ...dapter with the DC input terminal of this machine 3 Connect the power plug of the charger adapter with the AC outlet 4 The Charge LED lights up and the battery charge starts Charge time 5 hours Number of charge times 300 times Use the charge time and number only as a guide They may vary according to status of use 5 The Charge LED turns off when the battery pack is fully charged Remove the charger ...

Страница 29: ... the charger adapter from the DC input terminal of this machine and close the DC input terminal cover of this machine Make sure to turn off the power of this device when removing the DC output terminal of the charger adapter from the DC input terminal of this machine or removing the plug of the charger adapter from the AC outlet CAUTION ...

Страница 30: ... the cover lock release lever 2 Lift up the stopper and adjust the label holder to the media width After confirming that the holder fits the media width lower the stopper Cover lock release lever Label holder Stopper Moving the label holder without raising the stopper may cause damage CAUTION Mobile Printer DP 2E ...

Страница 31: ...an be placed Do not touch the thermal print head because it will be exposed when the cover is opened When replacing labels immediately after using the machine be careful not to get burned due to overheating of the thermal print head Do not touch the thermal print head as your hand oil may cause the deterioration Print face Label roll Label holder CAUTION ...

Страница 32: ...ow 5 Press the FEED key The label is fed to the fixed position A mark error will occur if the label size or the sensor type is different Closing the cover strongly may cause trouble or damage Caution should be exercised so as not to get your hand caught Label roll Cover Label roll Mobile Printer DP 2E WARNING ...

Страница 33: ...etc not possible to set it with this machine alone 1 Open the cover by pressing the cover lock release lever 2 Lift up the stopper and adjust the label holder to the label width After confirming that the holder fits the label width lower the stopper Cover lock release lever Label holder Stopper Moving the label holder without raising the stopper may cause damage CAUTION Mobile Printer DP 2E ...

Страница 34: ...e peel frame release levers on both sides inward and lift it to open the peel frame Mobile Printer DP 2E Mobile Printer DP 2E Backing paper Peel frame Peel frame release lever Cover Print face Label holder Label roll 4 Peel off one label at the top of the label roll pull the backing paper to front and gently close both ends of the cover until they click as indicated by an arrow ...

Страница 35: ... one label was peeled off between the peel frame and the cover 7 Close the peel frame gently until it clicks The peel frame is fixed Closing the peel frame strongly may cause trouble or damage Backing paper Peel frame Peel frame Cover WARNING ...

Страница 36: ...d by the peel sensor Therefore the next label is automatically peeled off from the backing paper and fed out of the label outlet every time current label is removed 2 Manual issue setting Slide the switch to rear to set the manual label issuing mode The next label is peeled off from the backing paper and fed out of the label outlet every time the FEED key is pressed Mode change switch Mode change ...

Страница 37: ...tandby screen appears as shown in the figure below after the logo mark is displayed for a few seconds and the version of the machine continues to be displayed till the first operation Here the remaining battery level is displayed to indicate the charging state 10 2 Turn off the power Hold down the POWER key and release it after the Power LED turns off ...

Страница 38: ...appears 2 Press the MENU key for about one second to display the Menu 1 4 screen Confirm the cursor is located on the next button and press the FEED key 3 Confirm that 1 contrast is selected and press the MENU key menu 1 4 exit 1 contrast 2 backlight next menu 1 4 next exit 2 backlight 1 contrast ...

Страница 39: ...trast or to decrease the contrast and press the MENU key to change the numeric value for changing the contrast 1 16 5 After completing the setting select exit by using the FEED key and press the MENU key 6 The display returns to the Menu 1 4 screen Press the MENU key for about one second to return to the standby screen ...

Страница 40: ... 2 Press the MENU key for about one second to display the Menu 1 4 screen Confirm the cursor is located on the next button and press the FEED key 3 Select 2 backlight by using the FEED key and press the MENU key menu 1 4 exit 1 contrast 2 backlight next menu 1 4 next exit 1 contrast 2 backlight ...

Страница 41: ...ting time or to shorten the time and press the MENU key to change the numeric value 0 90 seconds 5 After completing the setting select exit by using the FEED key and press the MENU key 6 The display returns to the Menu 1 4 screen Press the MENU key for about one second to return to the standby screen backlight backlight ...

Страница 42: ... key for about one second to display the Menu 1 4 screen Confirm the cursor is located on the next button and press the MENU key 3 The Menu 2 4 screen appears Select 3 test print by using the FEED key and press the MENU key menu 2 4 next exit 4 print setting 3 test print menu 1 4 exit 1 contrast 2 backlight next ...

Страница 43: ... and press the MENU key Then the Menu 2 4 screen appears Select YES by using the FEED key for printing and press the MENU key Then the test pattern is printed 5 When completing the operation select exit by using the FEED key and press the MENU key 6 The Menu 2 4 screen appears Press the MENU key for about one second to return to the standby screen ...

Страница 44: ...e holding down the FEED key to turn on the Power LED and release both FEED and POWER keys when the test pattern is displayed 2 Confirm that the normal pattern is printed Contact our dealer if the abnormal pattern should be printed Normal pattern Abnormal pattern ...

Страница 45: ...mmended 1 Turn on the power The standby screen appears 2 Press the MENU key for about one second to display the Menu 1 4 screen Confirm the cursor is located on the next button and press the MENU key 3 The Menu 2 4 screen appears Select 4 print settings by using the FEED key and press the MENU key menu 1 4 exit 1 contrast 2 backlight next menu 2 4 next exit 3 test print 4 print settings ...

Страница 46: ...Then the Menu 2 4 screen appears Select YES by using the FEED key for printing and press the MENU key Then the test pattern is printed 5 When completing the operation select exit by using the FEED key and press the MENU key 6 The Menu 2 4 screen appears Press the MENU key for about one second to return to the standby screen menu 2 4 exit 3 test print 4 print settings next ...

Страница 47: ...ttings next 1 Turn on the power The standby screen appears 2 Press the MENU key for about one second and the menu 1 4 screen appears 3 Confirm the cursor is located on the next button and press the MENU key the menu 2 4 screen appears 4 Confirm the cursor is located on the next button and press the MENU key the menu 3 4 screen appears next ...

Страница 48: ... the cursor to 5 Printer Info by using the FEED key menu 3 4 next exit 5 Printer Info 6 bluetooth 6 Confirm the cursor is located on the 5 Printer Info and press the MENU key The Printer Info screen below appears 7 Press the MENU key and the following screen appears To return to the menu screen Press the MENU key for about one second ...

Страница 49: ...ey 3 The Menu 2 4 screen appears Confirm the cursor is located on the next button and press the MENU key 16 Confirmation of BluetoothTM communication setting value 4 The Menu 3 4 screen appears Select 6 bluetooth by using the FEED key and press the MENU key menu 1 4 exit 1 contrast 2 backlight menu 2 4 exit 3 test print 4 print settings menu 3 4 next exit 5 Printer Info next next 6 bluetooth ...

Страница 50: ...U key bluetooth exit 2 show settings 1 print BDA 6 The print BDA screen appears In case of NO bluetooth print BDA YES NO In case of NO confirm the cursor is located on the NO and press the MENU key for about one second to return to the standby screen If the MENU key is pressed on this screen the screen returns to the previous selection screen ...

Страница 51: ...cond to return to the standby screen If the MENU key is pressed on this screen the screen returns to the previous selection screen In case of YES 7 Select 2 show settings on this screen by using the FEED key and press the MENU key bluetooth exit 1 print BDA 2 show settings The initial set values are displayed bluetooth exit BDA Name 000190E130A0 SHINSEI PRINTER next ...

Страница 52: ... press the MENU key to display the last set value bluetooth exit ModuleVersion 0100 next Press the MENU key for about one second on this screen and the screen returns to the standby screen Confirm the cursor is located on the next button and press the MENU key to return to the initial set value screen Selecting exit on this screen by using the FEED key and press the MENU key to return to the Menu ...

Страница 53: ...nu 4 4 screen appears To perform the automatic adjustment of the label sensor to fix the label position select 7 sensor Adjust by using the FEED key and press the MENU key menu 4 4 next exit 7 sensor Adjust 8 peel Adjust 2 Selection screen for the label type appears Select the label type either 1 mark Label or 2 gap Label by using the FEED key In case of mark Label Confirm the cursor is located on...

Страница 54: ... key to return to the previous selection screen If the sensor Adjust is required select YES by using the FEED key and press the MENU key If the sensor is adjusted normally the following screen appears autoSensor END exit Press the MENU key for about one second on this screen to return to the standby screen Confirm the cursor is located on the exit on this screen and press the MENU key to return to...

Страница 55: ...Label Select 2 gap Label on the label type selection screen by using the FEED key and press the MENU key autoSensor exit 1 mark Label 2 gap Label Hereafter follow the procedure described in the mark Label on the Page 54 ...

Страница 56: ...reshold 119 To lower the threshold select and press the MENU key The threshold is lowered one by one by pressing the MENU key The Peel sensor sensitivity becomes lower if the threshold is lowered To increase the threshold select by using the FEED key and press the MENU key The threshold is increased one by one by pressing the MENU key The Peel sensor sensitivity becomes higher if the threshold is ...

Страница 57: ...unction 19 Using the BluetoothTM communications When printing by the use of BluetoothTM communications the use distance is different according to the use environment or the hand held portable data terminal Caution should be exercised because communication distance might shorten remarkably or communications might not be possible particularly around microwave oven place where interference occurs or ...

Страница 58: ... of Tear off mode The specified number of labels is printed and fed 3 In the case of Peel Off mode You can select Automatic issue or Manual issue using the change switch Slide the switch to either Auto issue or Manual issue position Refer to 9 2 8 for more information about Auto issue and Manual issue Mode change switch ...

Страница 59: ...ng the FEED and MENU keys 2 cool down count down Off This indicates a resting state due to over heated motor at the normal issue The label will be automati cally issued after the motor is cooled 3 head over heated Off This indicates a resting state for cooling due to overheated head Intermittent operation about 5 min ON 20 min OFF The label will be automati cally issued after the motor is cooled 4...

Страница 60: ...rned off in 10 seconds Charge the battery 7 head error Off This indicates a head failure state Contact our dealer 8 label error On red This indicates a mark un detectable state Replace with a correct label 9 BT Off This indicates a built in Bluetooth failure state Contact our dealer No LCD Charge LED Status Measures 1 Nothing is displayed Blinking This indicates a battery degradation state Replace...

Страница 61: ... issuing labels Check that the thermal print head works normally and the pattern is printed correctly 1 Turn on the power of this machine 2 Print the test pattern according to the procedure described in Section 13 Test Printing 3 Check that there is no white line on the printed test pattern Normal pattern Abnormal pattern ...

Страница 62: ...yed or the message will not appear if test printing is abnormal In this case prioritize test printing 22 3 Cleaning of the thermal print head Normal printing cannot be made when glue or dust adheres to the print head clean the thermal print head 1 Open the cover by lowering the release lever and take out the media roll 2 Check that glue or dust does not adhere to the print head 3 Carefully wipe of...

Страница 63: ... the specified head cleaner Do not remove extraneous objects with a stiff pointed thing such as a driver or pencil Doing so may cause damage of the thermal print head Do not clean the machine when the thermal print head is still high in temperature Doing so may cause a burn Head cleaner Thermal print head CAUTION ...

Страница 64: ...he release lever Then take out the media roll 3 Clean the platen and peel rollers with a soft cloth wrung after being soaked in neutral detergent Mobile Printer DP 2E Platen roller Peel roller Peel frame release lever Do not use organic solvents such as benzene and thinner may dissolve the machine or platen roller Doing so may cause a trouble CAUTION ...

Страница 65: ...cover release lever and take out the media roll 2 Clean the label sensor and peel sensor with the attached brush There is a possibility that dusts adhere to the label sensor if the red Status LED lights up even though labels are correctly set Peel sensor Label sensor ...

Страница 66: ... range Width 48mm Length 100mm External dimensions DP 2E for a small label roll 123mm L x 85mm W x 64mm H excluding protruding portions DP 2E for a large label roll 146mm L x 85mm W x 76mm H excluding protruding portions Weight DP 2E for a small label roll 398g including battery pack DP 2E for a large label roll 411g including battery pack Power supply Battery Special lithium ion battery 7 4V 2500...

Страница 67: ...to Ver 1 2 Class 2 USB cable mini B Use of exclusive use cable Communication method SPLM command method using special protocols Label printing mode Tear off Peel off Label Outside wound label paper only Label backing paper width 24 58mm Media roll outside diameter 58mm or less for a small label roll DP 2E for a large label roll 70mm or less desk top standard label Label mark type I mark Black mark...

Страница 68: ...p Kanji fonts JIS Level 1 2 Gothic 16 x 16 22 x 22 24 x 24 dots MINCHO 22 x 22 24 x 24 dots Outline Kanji fonts JIS Level 1 2 Gothic Scalable within 127 dots Functions Self diagnosis Error message is displayed on the LCD Power saving Sleep mode Auto power off Remaining battery level indication Optional accessories Charger adapter CV 74 Battery charger CH 74 Battery pack BH 74 Protector DP 74 Belt ...

Страница 69: ... The information in this manual is subject to change without notice 3 The information in this manual has been carefully checked and is believed to be accurate however no responsibility is assumed for clerical typographical or proofreading errors or omissions 4 Please note neither is any liability assumed for damages resulting from the use of the information contained in this publication ...

Страница 70: ...70 Shinsei Industries Co Ltd Head office 114 0004 4 12 15 Horifune Kita ku Tokyo TEL 81 3 3913 0395 FAX 81 3 3913 9607 http www shinseiind co jp MM0501 2 04152010 1st edition 2010 04 ...

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