19
PROBLEM
POSSIBLE CAUSE
SOLUTION
Water remains in the
dishwasher
Previous cycle has not finished or has been
interrupted
Select the proper cycle as indicated by the manual
Dishwasher does not
drain properly
Drain is clogged
Check the air gap if it is installed
Make sure the disposer is empty if the dishwasher is
connected to the disposer
Drain hose is kinked
Be sure the drain hose is properly connected to the sink
Suds in the tub
Improper detergent is used
Be sure to use only the automatic dishwasher detergent
Excessive suds caused by using the improper
detergent
Make sure to use only the automatic dishwasher
detergent
Dishwasher leaks
Dishwasher is not level
Level the dishwasher (see the installation manual)
Black or gray marks
on dishes
Aluminum utensils have rubbed against dishes Choose a higher cycle
Make sure the inlet water temperature is no less than
120℉
Stained tub interior
Coffee and tea soil
Use a spot cleaner to remove the soil
Reddish stain
Some tomato-based foods will cause this. Use of the
rinse only cycle right after loading this will decrease
the staining
Noise
Detergent cup opening / drain pump sound
This is normal
A hard object has entered the wash module.
When the object is ground up, the sound should
stop
If the noise persists after a complete cycle, call for
service
Dishwasher won't fill
Water valve is shut off
Make sure water valve is open
Door latch may not be properly seated
Make sure the door is closed
Bad odor in
dishwasher tub
Drain Hose connected to sink drain between
sink trap and the wall
Be sure the Drain Hose is connected to the sink
between the sink and the sink trap
TROUBLESHOOTING
