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www.sharkclean.eu

Troubleshooting Guide

PROBLEM

POSSIBLE REASONS & SOLUTIONS

The Shark

®

 Lift-Away

 Pro 

Steam Pocket

®

 Mop will not 

turn-on.

Your steam mop should be securely plugged into an electrical outlet only.
Check your fuse or breaker.

The unit will not make steam.

Is there water in the water tank? If not, add water to your steam mop 
following instructions on page 7. 
If the unit still does not make steam, follow the instructions on page 19 to 
clean the nozzle.

The Shark

®

 Lift-Away

 Pro 

Steam Pocket

®

 Mop leaves 

water on the floor.

Check to see if your cleaning pocket is too wet. We recommend you 
unplug the steam mop and change the cleaning pocket.
Make sure the cleaning pocket is attached correctly.

Cannot select steam setting/
flashing blue light remains on.

If you have already plugged in your unit, unplug and try a different outlet. 
This may reset the standby mode.
Add water to the tank and select steam setting by pressing the standby 
button.

The Shark

®

 Lift-Away

 Pro 

Steam Pocket

®

 Mop left a 

white spot on the floor.

Do not leave your steam mop on the floor with a damp or wet 
cleaning pocket.
If you’re using tap water, we recommend switching to distilled water.
Make sure the cap is securely on the water tank.

Floors are cloudy, streaky or 
spotty after steaming.

The cleaning pocket might be dirty. Flip or change the cleaning pocket.
If you washed the cleaning pocket with powder detergent, then your 
pocket could be damaged and require replacement. Replacement pockets 
are available at www.sharkclean.eu.
This could also be an indication of prior soap or grease residue that has 
accumulated on the floor. As our steam mops use only a small amount 
of water, it may not be wet enough to rinse off the accumulation that the 
steam is bringing to the surface. We suggest rinsing the floor with nothing 
but water, letting it dry, and then steam mopping again with a clean 
pocket. One or more rinses generally removes the residue.
A more stubborn case may require you to rinse the floor with a mix of one 
part vinegar and two parts water.

The Shark

®

 Lift-Away

 Pro 

Steam Pocket

®

 Mop is hard 

to push.

Make sure the cleaning pocket is attached correctly.
Check to see if the cleaning pocket is excessively dirty. If so, replace the 
cleaning pocket.

The nozzle leaves water 
drops on the garment.

The small steam bonnet frame must be in place at all times during usage. 
The bonnet prevents water drops from being left on the garment and 
removes impurities from your water. 
If the steam bonnet is too wet or the frame has condensation, let the unit 
cool for 30 minutes, remove the steam bonnet and let it dry out before 
using again, or replace with a new steam bonnet.

Содержание LIFT-AWAY PRO STEAM POCKET

Страница 1: ...S3901UK 11 OWNER S GUIDE LIFT AWAY PRO STEAM POCKET MOP...

Страница 2: ...nded when plugged in Always unplug the power cord from the electrical outlet when not in use and before servicing 4 DO NOT allow the appliance to be used by children Close attention is necessary when...

Страница 3: ...check the use and care instructions from the floor manufacturer SAVE THESE INSTRUCTIONS 14 DO NOT put any objects into openings Do not use with any opening that is blocked 15 DO NOT put hands or feet...

Страница 4: ...EU and its revisions Although the product is not provided with standby mode it still fulfils the requirements of 1275 2008 EC the directive for Eco Design requirements since according to technical ju...

Страница 5: ...with Direct Steam Nozzle 13 Using Your Removable Handheld Steamer with Accessory Hose 14 Using Your Removable Handheld Steamer with Window Squeegee 15 Using Your Removable Handheld Steamer with Flat S...

Страница 6: ...ewdriver not included a c d h e f g b l i n o p j m k i Direct Steam Nozzle j Accessory Hose k Grout Scrubber Brush l Window Squeegee m Flat Scrubber Tool n All Purpose Scrubber Pad for Flat Scrubber...

Страница 7: ...only add water to the tank Chemicals or cleaning solution may damage the appliance and could be unsafe for you and your family STEAM MOP ASSEMBLY 1 Insert the Mop Handle end labelled into the Steam Mo...

Страница 8: ...To prolong the life of your Steam Mop we recommend using distilled water 3 Use the lavender loop on the side of the cleaning pocket to slide the mop head into the pocket Then secure the quick fastener...

Страница 9: ...der to unwrap the power cord completely Plug into an electrical outlet fig 7 2 The ON STEAM SETTING button will flash blue If the light does not turn on reference the troubleshooting section on page 2...

Страница 10: ...with the scrubbing strips use the scrubbing side of the cleaning pockets when using the SCRUB setting After you have selected your desired steam setting the setting indicator light will flash and turn...

Страница 11: ...ES RECOMMENDED USAGE DUST Laminate Bamboo Hardwood Marble Light cleaning and dusting Loosen and lift light dirt Sanitise floors MOP Hardwood Marble Tile Stone Basic everyday cleaning Remove spots and...

Страница 12: ...s or cleaning pockets as well NOTE Please wait 2 3 minutes for the Steam Mop to cool off before switching the mop head or the cleaning pocket Never leave the Steam Mop with a damp wet cleaning pocket...

Страница 13: ...coatings provide a hard durable protective finish that withstands moisture but it is always recommended to test an isolated area of the surface to be cleaned before proceeding We also recommend you ch...

Страница 14: ...o not press the steam trigger while removing the Direct Steam Nozzle Avoid touching the tip of the Direct Steam Nozzle as this will be very hot after steaming NOTE The Handheld Steamer may continue to...

Страница 15: ...ols attached 1 To use the Accessory Hose first attach the Accessory Hose to the Handheld Steamer by snapping the Accessory Hose into the main nozzle fig 19 2 Select the desired cleaning tool for use F...

Страница 16: ...rns solid blue Hold down the steam trigger to start steaming fig 22 Cleaning Tip To use the window squeegee work with the vapour jet down using top to bottom movements To do this without leaving strea...

Страница 17: ...TION Do not press the steam trigger while attaching or removing the Flat Scrubber Tool CAUTION Do not use the Flat Scrubber Tool without the All Purpose Scrubber Pad attached fig 23 fig 24 fig 25 1 To...

Страница 18: ...ere focused scrubbing power may be needed The Grout Scrubber Brush can loosen and dislodge compact dirt often found in corners and tight places where traditional methods and cleaning tools tend to pus...

Страница 19: ...the unit from steaming Unplug the cord from the outlet and place the mop into the upright position Let the unit cool for 2 3 minutes Remove the cleaning pocket by releasing the quick fasteners and usi...

Страница 20: ...y clean the Direct Steam Nozzle and the extension hose stem with the cleaning tool provided or a paper clip 1 Your Handheld Steamer should not normally require cleaning however should you notice a dec...

Страница 21: ...re cloudy streaky or spotty after steaming The cleaning pocket might be dirty Flip or change the cleaning pocket If you washed the cleaning pocket with powder detergent then your pocket could be damag...

Страница 22: ...21 Freephone 0800 862 0453 Notes...

Страница 23: ...22 www sharkclean eu Notes...

Страница 24: ...der Park Wakefield WF4 3FL www sharkclean eu Free phone 0800 862 0453 Technical Details Model number S3901UK 11 Input 1250 Watts Main unit voltage 220 240V 50 60Hz Printed in China Illustrations may d...

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