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ZS362_QSG_MP_Mv3

For questions or to register your product, visit us online at sharkclean.com

@sharkcleaning

©2018 SharkNinja Operating LLC. APEX, DUOCLEAN and SHARK are registered trademarks  

of SharkNinja Operating LLC.  ZERO-M is a trademark of SharkNinja Operating LLC.

Brushroll/Soft Roller Access 

1. To open the brushroll garage, slide both 

release buttons on the floor nozzle away 

from you, towards the back of the nozzle, 

then lift off the lid.
2. To close the brushroll garage, insert 

the 3 tabs on top of lid into the 3 slots in 

the nozzle, then push down on both sides 

of lid until it clicks securely into place. If 

Brushroll Indicator Light isn’t green and 

headlights are flashing, check again that 

both sides of lid are locked in place.

MAINTENANCE

Brushroll Maintenance 

With the garage lid removed, carefully 

clear away any debris that may  

be impeding the brushroll.

Cleaning the Soft Roller 

Lift out the Soft Roller by pulling the tab 

on the right side. Clear away any debris, 

then slide the Soft Roller back into place. 

Checking the Nozzle for Blockages 

Tilt neck of nozzle back to straighten the 

airway, then remove any blockages.

Empty the dust cup every time 

debris reaches the MAX fill line.

Empty

ZS362

APEX

®

 

Corded Stick Vac

QUICK  

START  

GUIDE

Use this Quick Start Guide 

to start using your new 

vacuum’s great features.
Register your vacuum at  

registeryourshark.com

For additional parts  

and accessories, visit 

sharkaccessories.com

Please be sure to read the enclosed Shark

®

 Owner's Guide prior to using your unit.

HAVING TROUBLE?

ISSUE

Vacuum is not picking up debris. No suction  

or light suction.

Solution

Empty dust cup, clean filters, check all 

openings for blockages.

ISSUE

Vacuum lifts area rugs.

Solution

Turn off the unit to disengage the brushroll  

and restart with the Power button.

NOTE:

 If you see any hair wrapped 

around the brushroll, continue cleaning, 

using Setting II, Carpet, on bare floors. 

This will allow Zero-M™ technology to 

remove the hair wrap and send it to  

the dust cup.

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