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Product Limited Warranty
If a Séura, Inc. (“Séura”) product (the “Product”) fails to work or operate properly because of a defect in materials or workmanship, Séura will, for the length of the period
indicated below (starting on the date of the Product’s purchase receipt for the Product), at its option, either (a) repair the Product with new or refurbished parts, including
Séura’s labor if applicable; or (b) replace the Product with a new or refurbished product. The decision to repair or replace the Product shall be in Séura’s sole discretion.
Séura warrants
Lighted Mirrors
with respect to Séura’s Labor for three (3) years; Mirror, Glass, Structure, Frame, and Assembly for three (3) years; Electrical for three (3)
years. Lamps are not warranted.
Séura warrants
TV Mirrors
with respect to Séura’s Labor for three (3) years; Mirror, Glass, Structure, Frame, and Assembly for three (3) years; TV including remote and power
supply for one (1) year.
Séura warrants
Lighted Mirror TVs
with respect to Séura’s Labor for three (3) years; Mirror, Glass, Structure, Frame, and Assembly for three (3) years; TV including remote
and power supply for one (1) year; Electrical excluding TV for three (3) years. Lamps are not warranted.
Séura warrants
Hydra Waterproof TVs
with respect to Séura’s Labor for three (3) years; Mirror, Glass, Structure, Frame, and Assembly for three (3) years; TV including
remote and power supply for one (1) year.
Séura warrants
Storm Outdoor TVs
with respect to Séura’s Labor for two (2) years; Glass, Structure, Frame, and Assembly for two (2) years; TV including remote and power
supply for one (1) year.
This Limited Warranty extends only to the original purchaser of a Product and only covers a Product purchased new. Séura reserves the right to require any warranty
claimant to produce the original purchase receipt or other original purchase date proof as may be reasonably required by Séura to verify the Product’s warranty eligibility.
1.
Exceptions to Warranty
: Séura does not warrant the Products against defects arising out of, related to, or caused by, whether totally or partially, and whether directly or
indirectly, any of the following:
A. Cleaning and maintenance of, or failing to properly clean and maintain, any Product, part or component of a Product, including, but not limited to, filters, front
bezel, and other Product areas or components;
B. A Product’s extended use, including particularly, commercial applications, where a Product is operating on average more than six (6) hours per day on a
permanent or extended periodic basis;
C. Circumstances, damage (including concealed damage) or other conditions occurring during shipment of a Product or at any time after a Product leaves
Séura’s facility;
D. Circumstances, damage or other conditions occurring during unpacking and/or removal of a Product from its original packaging, including the removal of
protective material;
E. Circumstances, damage or other conditions occurring during transport of the Product to or from Séura before or after authorized service. Products must be
packed properly using original packaging or Séura replacement or pre-authorized packaging. Customer assumes all risk, while in transit to or from Séura, and
shall be responsible for any costs incurred in transporting the Product.
F. Improper, incorrect, or insufficient AC supply voltage to a Product;
G. Alterations, modifications or changes to a Product without Séura’s prior written authorization;
H. The incorporation of a Product into or within a product of a third party, without Séura’s prior written authorization;
I. A Product’s misuse, neglect use, abuse, or improper operation, including the failure to follow a Product’s normal and ordinary operating instructions;
J. The effects of fire, flood, lightning, electrical surges, water and other liquid infiltration, smoke, and other substances not intended to come into contact with a
Product, including any such substances contact with a Product as the result of acts of God;
K. The improper or faulty installation, setup, or adjustment of a Product;
L. A Product’s repair, attempted repair, or total or partial disassembly by any party other than a Séura authorized service representative;
M. When the product occurs with pixel errors within the specified and permitted area. For more information about this, inquire directly with Seura regarding the
Seura Pixel Policy.
N. Corrosion that does not affect the performance of a Product or the reasonable cosmetic appearance of a Product; and
O. Scratches or other paint or finish damage to a Product that lead to or are caused by, in part or in total, corrosion.
2.
Warranty Disqualifiers.
This Limited Warranty does not apply, and Séura makes no warranties or representations, with respect to any Product being free from defects in
materials or workmanship if the Product was purchased from a seller who is not authorized, by Séura, to sell Séura products, is owned by or is in possession of an individual
or entity who is not the original purchaser of the Product, or if the Product’s original Séura serial number has been removed, defaced, replaced, or otherwise tampered with
in any manner.
3.
Limitation of Liability.
THE SPECIFIC TERMS OF THIS LIMITED WARRANTY ARE IN LIEU OF ALL OTHER WARRANTIES, ORAL, EXPRESSED OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR USE. SÉURA WILL NOT BE LIABLE FOR ANY LOSS,
DAMAGE OR LIABILITY OR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR MISUSE OF A PRODUCT, OR ARISING
OUT OF ANY BREACH, BY THE PURCHASER OF A PRODUCT, OF THIS LIMITED WARRANTY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON HOW LONG AN IMPLIED LIMITED WARRANTY LASTS, SO THE EXCLUSIONS MAY NOT APPLY TO
A PARTICULAR PURCHASER. NOTWITHSTANDING ANYTHING CONTAINED IN THIS LIMITED WARRANTY TO THE CONTRARY, SÉURA’S MAXIMUM LIABILITY TO A
PURCHASER RELATED TO ANY WARRANTY CLAIM OR ALLEGATION OF A DEFECT WITH RESPECT TO A PRODUCT SHALL NOT EXCEED THE THEN CURRENT SÉURA
WHOLESALE PRICE OF THE SPECIFIC PRODUCT FROM WHICH THE WARRANTY CLAIM DERIVES.
NOTICE OF ANY WARRANTY CLAIM MUST BE RECEIVED BY SÉURA, IN WRITING, PRIOR TO THE EXPIRATION OF THE APPLICABLE WARRANTY PERIOD SET FORTH
ABOVE. THE PRODUCT WARRANTY APPLIES ONLY FOR THE PERIODS SET FORTH ABOVE.
4.
Warranty Procedure.
Prior to returning any Product to Séura, a warranty claimant must contact Séura at
920- 857-9069
to obtain a return goods authorization
(RGA) number and, if applicable, specific return and shipping instructions. A Product will only be accepted for warranty claims if returned and shipped to
Séura in the Product’s original packaging materials. If original packaging is not available, please contact Séura to receive authorized replacement packaging.
Packages not bearing the issued returned goods authorization (RGA) number will not be accepted by Séura and will be returned to sender. In addition to
the Product, the package must include the warranty claimant’s original sales receipt for the purchase of the Product. All Product returns shall be received
by Séura, at
1230 Ontario Road; Green Bay, WI 54311
with freight prepaid by the warranty claimant. Séura shall not be responsible for, and the warranty
claimant assumes and retains all such responsibility, any damage or loss to or of the Product during shipment to Séura as the result of a warranty claim.
5.
Exclusive Remedy
. This Limited Warranty sets forth the exclusive remedies of a warranty claimant with respect to allegations of a defective Product.
