SRH400 Operating Instructions
14
Phone: (800) 257-3872 | Fax: (978) 264-0292 | www.setra.com
12.0 Returning products for repair
Please contact a Setra application engineer (800-257-3872, 978-263-1400) before returning unit for repair to review information
relative to your application. Many times only minor field adjustments may be necessary. If a return is required please call 1-800-
257-3872 or email [email protected] to obtain an RMA number before sending unit(s) back to us. Once an RMA number has
been assigned to you, please send the package back to the below address.
Setra Systems, Inc.
159 Swanson Road
Boxborough, MA 01719-1304
Attn: Repair Department
To download return form, please visit Setra’s service page.
To assure prompt handling, please make sure the RMA number is on the outside of the box and a copy of the service request
from is included in the shipment. If applicable, include a copy of the PO for return in the shipment.
NOTES:
Please remove any pressure fittings and plumbing that you have installed and enclose any required mating electrical connectors
and wiring diagrams.
Allow approximately 3 weeks after receipt at Setra for the repair and return of the unit. Non-warranty repairs will not be made
without customer approval and a purchase order to cover repair chargers.
12.1 Calibration services
Setra maintains a complete calibrations facility that is traceable to the National Institute of Standards and Technology (NIST).
If you would like to recalibrate or recertify your Setra pressure transducers or transmitters, please call our Repair Department
at 800-257-3872 (978-263-1400) for scheduling.
