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Routine maintenance

This product is designed and manufactured for use in harsh environments and does not require any
specialised maintenance routine program. However, it is recommended to carry out routine
preventative maintenance on this product to ensure that it is kept in good working condition.

Warning! RISK TO PERSONAL SAFETY.

If any part of the radio is damaged, fit new parts to ensure that the radio

operates correctly and maintains its safety compliance ratings. If you are not
certain whether the damage to your radio will invalidate the radio's safety
compliance ratings and product warranty, contact your service provider or
Sepura.

External surfaces

Periodic visual inspections of the product are recommended to check for any damage or wear to
external parts, including penetrating scratches. Some accidental damage may not be covered by the
product warranty and may affect the product’s safety compliance ratings.

Maintenance checks

Perform the following checks:

It is important to check the casing for any penetrating scratches or cracks. Penetrating
scratches or cracks will invalidate the safety compliance ratings of the product. Surface
scratches, those that do not penetrate the casing, are unlikely to affect the operation or
compliance ratings of the product. Cosmetic and physical damage may be prevented by using
a protective case (see

Optional Accessories

on page 26).

Ensure that all the keys on the keypad, connectors, buttons and knobs function correctly and
are in good working condition.

On the back of the radio ensure that a bung (3) is fitted to the External Antenna Connector.
The bung is often removed when the radio is used with a car kit that has an external antenna
connection. If the radio is not used with a car kit, replace the bung (3). Radios used without the
bung may gather dust and debris which could affect the operation of the radio.

If present, ensure that the smartcard cover (5) is fitted and seated correctly (fully sealing the
compartment). The smartcard cover must be refitted correctly to retain the radio's IP rating.

On the back of the radio, check that the six screws and washers on the rear casing are fitted
and not damaged. Radios with screw or washer damage should be returned for repair.
DO NOT remove or damage the anti-tamper label covering the screw as indicated. If the label
is damaged the product warranty will become invalid.

20

SC21 Series hand-portable radio

Содержание SC21 Series

Страница 1: ...Level 1 Service Guide SC21 Series hand portable radio Models SC2120 380 430MHz SC2124 403 470MHz SC2128 806 870MHz ...

Страница 2: ...any delivered documentation The information contained herein has been prepared for the use of appropriately trained personnel and it is intended for the purpose of the agreement under which the information is submitted Any party using or relying upon this information assumes full responsibility for such use and in no event shall Sepura Limited be liable to anyone for especial collateral incidental...

Страница 3: ...rmation on how to operate the radio refer to the related documents for the product Document history Printed copies may not be the latest version of this document Always check that you have the latest version of this document before attempting any repairs The following major changes have been implemented in this document Edition Description of Change Date 1 0 First release 03 2018 1 1 Minor updates...

Страница 4: ... Centre 6 Disassembly Assembly 7 Antenna 7 Large belt clip 8 Shirt Pocket clip 9 Uniform Stud 10 Battery 11 Smartcard 12 Accessories 15 Cleaning 17 Regular cleaning 17 Specialist cleaning 18 Routine maintenance 20 External surfaces 20 Antenna 21 Battery 21 Encoder knob Navi knob 22 Keypad 22 Smartcard 23 Illustrated parts list 24 External components 25 Optional Accessories 26 Repairs 27 Rugged Acc...

Страница 5: ...Keypad and Keypad Bezel 30 Smartcard Holder Poron Pad Mod State 1 3 31 Smartcard Cover Mod State 4 Onwards 32 Notices 33 Regulatory 33 Level 1 Service Guide III ...

Страница 6: ...IV SC21 Series hand portable radio ...

Страница 7: ...s not responsible for any damage to the product or personal injury that may result Always wear appropriate Personal Protective Equipment PPE provided by your employer Product handling precautions Handle fragile components with care Some components are fragile such as the keypad and keypad bezel Do not use any form of force during the process of disassembly and assembly Do not touch the gold colour...

Страница 8: ...the product was manufactured Serial No 1PR011710GWF100 SC2120 TEI 00036965739000 Variant TH01STW QC 000000000 Made in the EU Rework mod state Rework software compatibility no QC number QC numbering system The 9 QC number on the label includes the hardware modification state and software compatibility number Character no QC 4 8 Mod State no Software compatibility no X X X 6 X X X 0 1 Hardware modif...

Страница 9: ...re Manager for information about any later revisions Software compatibility The software compatibility number is included in the product serial number two characters 8 and 9 which is a number from 00 to 99 The product has had the following updates since the start of manufacture Software Compatibility No Description Date 1 Initial Compatibility Number 03 2017 Later revisions may not be listed Conta...

Страница 10: ...requiring an essential hardware or software update failure to regularly maintain and clean the product as appropriate for the environment in which it is used use in abnormal working conditions When a product is received for repair it is inspected and its general condition assessed before any servicing work is undertaken Where the condition of the product is deemed to be non fair wear and tear and ...

Страница 11: ...ust be returned to Sepura Customers returning a tampered product will be charged fees payable for the re inspection of the product and application of a new warranty label Only Sepura approved Service Centres can repair internal parts of the radio Level 1 Service Guide 5 ...

Страница 12: ... in place to safely dispose of all the equipment it supplies Special notes about returning the product to a Service Centre The following notes relate to products that are being returned to Sepura or an approved service centre for repair Contaminated products If the product is contaminated for example with blood or other body waste it must be decontaminated by an external company specialising in de...

Страница 13: ...ories Antenna Power off the radio before attempting to fit or remove the antenna Do not touch the antenna when the radio is powered on Remove the antenna 1 Rotate the antenna in a counter clockwise direction until it can be removed from the radio Fit the antenna Caution Risk of damage to the radio Ensure the antenna is fitted correctly Cross threading damages the antenna boss which will then requi...

Страница 14: ...ve the two screws securing the belt clip to the radio Lift the belt clip from the radio PZ1 x 2 Attaching the belt clip Caution Risk of damage to the radio Ensure the belt clip screws are secure but do not over tighten as this can cause damage to the cover If using a torque screwdriver apply a maximum torque of 45 Ncm or equivalent 1 Place the belt clip onto the back of the radio aligning the two ...

Страница 15: ... shirt pocket clip from the radio PZ1 x 2 Attaching the shirt pocket clip Caution Risk of damage to the radio Ensure the shirt pocket clip screws are secure but do not over tighten as this can cause damage to the cover If using a torque screwdriver apply a maximum torque of 45 Ncm or equivalent 1 Place the shirt pocket clip onto the back of the radio aligning the two attachment points on the back ...

Страница 16: ...from the radio PZ1 x 2 Attaching the stud Caution Risk of damage to the radio Ensure the uniform stud screws are secure but do not over tighten as this can cause damage to the cover If using a torque screwdriver apply a maximum torque of 45 Ncm or equivalent 1 Place the stud onto the back of the radio aligning the two attachment points on the back of the radio with the mounting holes on the stud 2...

Страница 17: ... the belt clip This may result in damage to the radio and the battery contacts Remove the battery 1 Push the battery release at the base of the battery 2 Then lift the battery upwards to remove Fit the battery 1 Check that the smartcard holder is secured before fitting the battery 2 Insert the battery into the battery compartment 3 Press the battery downwards until it clicks into position Ensure t...

Страница 18: ...belt clip is fitted to the radio lift the belt clip before attempting to remove or fit the battery Do not attempt to slide the battery into the battery compartment sideways under the belt clip This may result in damage to the radio and the battery contacts Power off the radio and remove the battery See Battery on page 11 Caution Risk of damage to the radio Do not attempt to remove the smartcard co...

Страница 19: ...mmy smartcard Caution Risk of damage to the radio The smartcard cover must be refitted correctly to retain the radio s IP rating mod state 4 onwards 1 Slide the card holder retainer left until it unlocks 2 Slide the card holder left to unlock and then carefully lift and pivot to open it Fit the smartcard or dummy smartcard Do not use force or over bend the retainer Level 1 Service Guide 13 ...

Страница 20: ...ight until it locks 4 Refit the smartcard cover if applicable Apply even pressure to the cover to ensure it is firmly seated and seals the card compartment to retain the radio s IP rating Mod State 4 onwards 14 SC21 Series hand portable radio ...

Страница 21: ...on removing and fitting the Rugged Accessory Connector sRAC cover All accessories have a standard connector to fit one of the connectors on the radio Remove an accessory from the Rugged Accessory Connector 1 Rotate the screw on the accessory connector in a counter clockwise direction until it is loose 2 Lift the accessory connector away from the Rugged Accessory Connector sRAC in an upwards direct...

Страница 22: ...e left to unlatch the hook on the accessory connector from the slot in the Digital Accessory Connector sDAC Fit an accessory to the Digital Accessory Connector 1 Connect the accessory cable to the radio by inserting the hook on the accessory connector into the slot on the Digital Accessory Connector sDAC 2 Rotate the screw in a clockwise direction until the accessory is secured Do not over tighten...

Страница 23: ...ll the external surfaces including the screen Use the cloth to clean the area around each key on the keypad to remove any dust and debris that collates around the edges of the key 2 Use a soft brush to remove any dust or debris from the area around the base of the Navi knob and the antenna 3 On the back of the radio use a soft brush to clean the area around the battery and all other areas where du...

Страница 24: ...ts 3 Carefully lift the smartcard holder retainer and using a soft brush remove any dust or debris from the smartcard holder compartment 4 Clean the smartcard contacts using a dry lint free anti static soft cloth or soft brush Specialist cleaning Sometimes the radio may be subjected to conditions that require additional cleaning such as salt water mud body fluids and foul substances such as sewage...

Страница 25: ...ironments the radio must be customised with the Connector Protector feature This feature protects the Digital Accessory Connector sDAC at the bottom of the radio from corrosive damage and the feature must be enabled before entering salt water environments Refer to the product user guide for more information on this feature A cover or an approved accessory must be fitted to the Rugged Accessory Con...

Страница 26: ... safety compliance ratings of the product Surface scratches those that do not penetrate the casing are unlikely to affect the operation or compliance ratings of the product Cosmetic and physical damage may be prevented by using a protective case see Optional Accessories on page 26 Ensure that all the keys on the keypad connectors buttons and knobs function correctly and are in good working conditi...

Страница 27: ...rrectly and there is a good seal between the antenna and the antenna connector on the radio Ensure that the area at the base of the antenna is clean and free from dust and debris Battery Warning RISK TO PERSONAL SAFETY TETRA radios have been tested and certified using Sepura approved batteries The use of non approved batteries may damage the product will result in non compliance with regulatory re...

Страница 28: ... the batteries are used for 3 x 8 hour shifts then they may not last for 24 months Encoder knob Navi knob The Encoder knob 1 operationally known as the Navi knob is used to adjust the volume and change the talkgroup selection Maintenance checks Perform the following checks Check that the knob is rotating freely Check that the volume is adjusted when the knob is rotated Keypad The keypad should be ...

Страница 29: ... operated without a smartcard or dummy smartcard fitted Check that the smartcard holder retainer is locked and secure Ensure that a Poron pad is fitted to the top of the smartcard holder retainer Replace the pad part no 700 00884 if worn or damaged Mod state 4 onwards Check that the smartcard holder retainer is locked and secure Inspect the smartcard cover for signs of damage on the seal edges Ens...

Страница 30: ...rt when ordering The item number is not the spare part number Some individual parts are only available in spares kits and may not be for individual sale Always refer to Repairs on page 27 for the correct process of replacing spare parts The drawings within the illustrated parts list are for reference purposes only If you require any assistance contact the Sepura Service Centre or Sepura Customer S...

Страница 31: ...0mAh Standard 4 300 01853 Battery 1880mAh High Capacity 5 700 00957 Smartcard cover 6 700 00883 Dummy SIM Card 7 700 00880 sRAC Cover Assy Cover c w screw 8 700 00792 sRAC SS Screw 9 700 00892 Keymat Latin 9 700 00893 Keymat Russian 9 700 00894 Keymat Arabic 9 700 00895 Keymat Korean 9 700 00896 Keymat Macedonian 9 700 00897 Keymat Zhuyin Chinese 9 700 00898 Keymat Simple Chinese 10 700 00885 Keyp...

Страница 32: ...eight Leather Case 300 01915 Heavy Duty Leather Case 300 01917 Nylon Holster 300 01916 Uniform Stud 300 10832 Belt Clip 300 01923 Shirt pocket clip 300 01922 Extended belt loop 300 00912 Shoulder Strap 300 00900 26 SC21 Series hand portable radio ...

Страница 33: ...sory Connector sRAC is located on the right side of the radio and is used to attach audio accessories to the radio A cover 7 must fitted to the Rugged Accessory Connector sRAC when an accessory is not fitted The cover 7 or an accessory must be fitted to this connector when the radio is operating in sea salt environments The cover 7 comprises the cover and the screw assembly The screw 8 is availabl...

Страница 34: ...nector compartment 2 Hold the tool against the screw 8 Rotate in a clockwise direction until the cover assembly 7 is secured Do not use force when tightening the screw Encoder knob Navi knob The Encoder Knob 1 operationally known as the Navi knob is used to adjust the volume and change the talkgroup selection It must be replaced if it is damaged or not rotating freely 28 SC21 Series hand portable ...

Страница 35: ...oder knob 1 pull the knob off the spindle Fit the Encoder knob Caution The spindle on the radio and the Encoder knob are orientated The flat side to spindle needs to match the flat side inside the knob as shown 1 Matching orientation and firmly holding the radio push the knob 1 onto the spindle Do not use force If the knob 1 is difficult to fit check the orientation of the knob 1 and spindle 2 Che...

Страница 36: ...rce to remove or refit the keypad the snap hooks on the keypad bezel can be easily broken under force Tools required SC20 SC21 Keypad Bezel Colour Bar Removal Tool 700 00835 Remove the keypad and keypad bezel Warning Protect your eyes Wear PPE to protect your eyes from loose debris that may be behind the keypad 1 Hold the radio firmly Insert the tool between the casing and the keypad 9 on the righ...

Страница 37: ...eypad 9 and bezel 10 all keys should be pressed to check they operate correctly Smartcard Holder Poron Pad Mod State 1 3 A small pad is attached to the top of the smartcard holder retainer to ensure that the card holder remains secure during a heavy impact for example the radio being dropped Should the pad become worn or is missing it must be replaced The pad has an adhesive backing and can be eas...

Страница 38: ...smartcard cover also ensures that the card holder remains secure during a heavy impact for example the radio being dropped Should the smartcard holder become damaged or is missing it must be replaced To remove power off the radio and remove the battery 1 Using the handle recesses carefully lift the card holder cover away from the radio with your thumb and forefinger 2 Refit the card holder cover A...

Страница 39: ...ovider or Sepura for information on how to return this product for waste disposal Disposing of waste batteries Sepura radios are supplied with a rechargeable battery This symbol on the battery and its packaging indicates that it must not be disposed of with household or commercial waste Please dispose of your waste batteries according to your national and local regulations Contact your service pro...

Страница 40: ...ended for use in occupational controlled applications where users have been made aware of the potential risks for exposure and can exercise control over their exposure This product is not authorised for general population consumer or similar use This transmitter must not be co located or operating in conjunction with any other antenna or transmitter 34 SC21 Series hand portable radio ...

Страница 41: ...aplc www facebook com sepura sepuraplc www instagram com sepuraplc www youtube com sepuraplc Contact Details Sepura Limited 9000 Cambridge Research Park Beach Drive Waterbeach Cambridge CB25 9TL United Kingdom www sepura com ...

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