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How to 

Replace the 

AbsorbX® 

Odor Filter

How To 

Use The 

Trash Bag 

Retainer 

Ring

General 

Trouble-

shooting 

Steps

The touchless sensor operation promotes a germ-free environment. The lid sensor uses 

invisible and harmless, patented infrared technology for accurate and responsive lid open and 

close operation. There are two buttons on the front of the lid, “OPEN” and “CLOSE”, to open 

and close the lid manually, and an ON/OFF power switch on the back of the trash can lid. The 

infrared sensor on the lid will automatically open the lid when your hand or object is within 6 

inches/10 cm of the sensor. The lid will remain open if the sensor detects any object within its 

radius and will automatically close in 4 seconds after the object is withdrawn.
VisioSense™  Indicator Light (LED Light)
1.  When there is an object in the Sensor Zone, the LED Indicator Light will remain green and 

the Lid will remain open until object is removed from the sensor zone.

2.  Once item is removed from the Sensor Zone, the LED Indicator Light will flash red to 

indicate that the lid will close in 6 seconds.

3.  If an object is placed back into the Sensor Zone when the LED Indicator Light is flashing 

red, the light will turn solid green again and the Lid will remain open.

About your 

SensorCan® 

Trash Can

1.  Turn power switch to “Off,” remove battery or AC power adapter, then rub and wipe clean 

the sensor area with a soft damp cloth and dry it immediately with a soft dry cloth. 

Re-insert batteries or plug in AC adapter (DO NOT USE battery and AC adapter at the 

same time). 

2.  Place trash can in an open area where nothing is blocking or within 10 inches of the 

sensor eye. Make sure no sunlight or direct light shines on the sensor. Turn on the power 

and try opening lid again. 

3.  If trash can is still not working correctly, remove the batteries or AC adapter. Let trash 

can sit for at least 2 hours to reset. Try opening lid after reset. 

If your trash can lid is still not working after trying these steps, please contact us at: 

1-844-660-7978 for warranty service.

Trouble-

shooting

Operating 

Instructions

1.  Remove Lid Unit from the trash can. Open battery compartment cover to insert 4 "D" size 

batteries. Replace cover.

2.  Insert one 13 gallon to 18 gallon trash bag through Trash Bag Retainer Ring and wrap the 

top part of the bag over the Ring (STEP 1 in 

How To Use The Trash Bag Retainer Ring

). Put 

the Ring onto the top edge of the can body (STEP 2). 

3.  Place Lid Unit onto the can body and make sure it is securely attached. 
4.  Turn on the power switch on the back of Lid Unit . A red Indicator Light will turn on for 3 

seconds. It will flash once every 3 seconds to indicate the system is on and ready to use. 

5.  Place hand or any object 6 inches above Infrared Sensor on the front of Lid Unit to open. 

When there is an object in the Sensor Zone, the LED Indicator Light will remain green and 

the Lid will remain open until object is removed from the Sensor Zone. Once item is removed 

from the Sensor Zone, the LED Indicator Light will flash red to indicate that the lid will close 

in 6 seconds. If an object is placed back into the Sensor Zone when the LED Indicator Light is 

flashing red, the light will turn solid green again and the Lid will remain open.

6.  If you press the open button, Lid will open, and remain open for 5 minutes before closing 

automatically – unless you press the close button. The trash can will then resume 

operating in automatic mode.

How to 

Insert the 

Wheels

How to Lock 

the Wheels 

in Place

Problem

Solution

1. The trash can is brand new, 

and only works occasionally

2. The lid stays open or lid opens 

and closes continuously 

3. Grinding noise when the lid 

opens/closes

4. The lid does not open/close 

5. I wave my hand over the sensor 

eye, but the lid does not open

Peel off the thin, transparent protector/sticker on top of the sensor eye. If the lid still 

doesn’t work regularly, try a new set of batteries. Then follow the 

General 

Troubleshooting Steps

.

The sensor eye may be affected by dirt, stain, dust, moisture or reflection. Move the 

trash can to a different location or turn the trash can slightly so that the sensor faces 

another direction, and follow the 

General Troubleshooting Steps

.

This can be caused by broken gears or lid hinge. 

•  Check for damage on the hinges that connect to the lid 

•  Follow the General Troubleshooting Steps

•  Contact us at 1-844-660-7978 for warranty service

If you are using Batteries: 

•  Ensure batteries are inserted correctly and close the battery cover firmly 

•  Turn power switch to “ON" position to see if the indication light is visible 
If you are using AC Power Adapter: 

•  Unplug the adapter and insert new alkaline batteries to see if the lid works 

on battery 

•  If the lid works with batteries, the AC adapter may be broken

It is not a motion sensor. Hold your hand or object steadily (do not wave your hand) 

within 4-6 inches over sensor eye for it to detect and open.

Important: Do not use batteries 

and the AC power adapter at the 

same time. It can only be 

powered by one source at a time.

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