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10. Troubleshooting
Problem
Cause
Solution
Radio motor does not work
Electric connection defective
Check the connection
No transmitters programmed
Programm transmitter
Transmitter out of range or batteries
discharged
Bring transmitter into range or
insert new batteries
Programm new transmitter
Thermal protection switch has
triggered
Wait for 5 to 20 minutes
Incorrect radio system programmed Reprogram all transmitters of the
incorrect radio system, switch off
at the mains and program a new
transmitter
Radio motor does not perform a
short motor at initial operation
Electric connection defective
Check the connection
End positions are already set
Programm transmitter, then reset
radio motor to state at delivery
End positions are already set in the
radio motor and a transmitter is
programmed
Programm new hand transmitter,
then reset radio motor to state at
delivery
UP and DOWN directions are
switched
End positions set incorrectly
Reset end positions
Radio motor has stopped auto
matically when moving DOWN
Blockage/obstacle recognition has
triggered
Remove obstacle, check curtain run
Radio motor has stopped auto
matically when moving UP
Overload recognition has triggered
Remove obstacle, check curtain
path, possibly select stronger motor
Troubleshooting